RTS system issue 11/23/2015 – 9:45 to 10:10 a.m.
An issue has been identified with the RTS system that prevented users from processing transactions between 9:45 until 10:00 a.m. this morning. The symptoms have cleared and the system is operational. If you continue to experience issues please close all web browsers and log back into the RTS system. If the issue persists please reboot your workstation. If the issue is still present after the reboot please contact the service desk.
If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(Visited 14 time, 1 visit today)
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