RTS system restart at 11 .m. 11/30/2015

Good Morning,


The RTS system will be restarted at 11 a.m. in order to perform unplanned maintenance and will be unavailable for approximately 10 minutes.  A notification will be sent to confirm the system is available for processing transactions.


If you continue to experience issues after the maintenance is complete please contact the service desk.


If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020





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