Status: Unpaid IVTRS Transactions

The Internet renewal (Unpaid) issues continue.  All affected
transactions are from 7/14/14 and were on the Daily Net Revenue Detail
Report from last night (7/15/2014). 

The Support Staff are currently working to
resolve the issue.

The statewide ticket opened for this
problem is #R647552.

A Status update will be provided at 7:30 a.m Wednesday, July 16, 2014.

If you would like to speak to a Service Desk
representative, please call us at 1-877-933-2020, option 1. The Service Desk
is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through
Friday.  You may also send email to:  ServiceDesk@TxDMV.gov

 

Thank you for your patience.

IT Service Desk

TxDMV

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

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