System maintenance went exceptionally well and is now complete. All RTS systems (RTS, IVTRS, eTags, WebDealer, WebSub) are immediately available. If anyone experiences any issues this weekend or on Monday please contact the Service Desk.
The statewide ticket for this problem is #35545
If you would like to speak to a Service Desk Representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for any inconvenience this may cause you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3810 Jackson Ave
Austin, TX 78731