On January 3, 2016, the Texas Department of Motor Vehicles (TxDMV) will be performing maintenance on our technology systems. As a result, the Registration and Title System (RTS) will be unavailable beginning at 4:00 a.m. CST and lasting through 2:00 p.m. CST on January 3. During this time, you will be unable to obtain a temporary permit, renew registration, or complete any other information updates and transactions. This outage affects both the Internet Vehicle Title and Registration System and the system used by county offices and their deputies (e.g., title services companies, grocery stores).
Dealers will need to ensure they have sufficient Internet Down tags preprinted for this time period before the outage begins. As a reminder, every dealer should maintain a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into eTAGs as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.
We appreciate your patience as we continue to enhance our systems to better serve the motoring public.
Please contact the TxDMV Service Desk if you have any questions about this system outage.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731