All RTS systems (RTS, IVTRS, eTags, WebDealer, WebSub) will be unavailable this evening to perform unplanned maintenance that will improve back end performance. Please ensure all your workstations close and log out of RTS systems at or before 6 p.m. this evening. All RTS systems will be available by the open of business on Saturday, June 20. No impact is expected. If anyone experiences any issues this weekend or on Monday please contact the Service Desk.
The statewide ticket for this problem is #35545
If you would like to speak to a Service Desk Representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for any inconvenience this may cause you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3810 Jackson Ave
Austin, TX 78731