UPDATE: IVTRS Report Issue 9/11/2017 @ 9:20 AM CDT

Good morning,

 

An issue has been identified with the IVTRS centralized batch approval process that causes internet transaction fees collected to not show on County Wide reports for the counties listed below. Support staff are working to resolve the issue.  An update will be sent by end of business today (09/11/2017) or as more information becomes available. If you have questions, need additional information or assistance please contact the Service Desk.

 

 

31          120        136        150        165        182        229        242

33          121        137        151        166        183        230        243

108        123        138        152        169        184        232        244

109        125        139        154        170        185        233        245

110        126        141        155        171        220        234        246

111        127        143        156        172        221        235        247

112        128        144        157        174        223        236        248

113        129        145        159        175        225        237        249

114        130        146        161        177        226        239        250

116        133        147        162        178        227        240        252

117        134        149        163        181        228        241        254

 

The statewide ticket for this issue is: 144290 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

  

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

 

Source: Tax Assessor-Collectors
UPDATE: IVTRS Report Issue 9/11/2017 @ 9:20 AM CDT

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