UPDATE: RTS Apportioned Transaction Issue 3/8/2016

 

Good afternoon,

 

The resolution for the issue impacting apportioned transactions will be implemented after the close of business tonight.  A follow up notification will be sent tomorrow morning (3/9/2016) to confirm the successful deployment and any special instructions.

 

The statewide ticket for this issue is: 72583

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

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