UPDATE: RTS status 2/29/2016

 

Good evening,

 

Efforts to diagnose the root cause of the issue in the state data center will continue this evening with more intrusive network testing. This testing is expected to occur after 7 p.m. central time (2/29/2016).  A status update will be sent out by 7 a.m. tomorrow morning (3/1/2016) or when new information becomes available.

 

The statewide ticket for this issue is: 71642

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

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