Update: Texas.gov Batch Summary Report for 9/26 blank

Good morning,

 

Texas.gov support staff continue to work to resolve the issue that resulted in blank Batch Summary reports. The corrected Batch Summary reports will be sent as soon as possible. No ETA is available at this time.

 

An update will be sent by 12:30 p.m. this afternoon or as soon as more information is available.

 

The statewide Texas.gov ticket number for this issue is: INC0019154

 

If you would like to speak to a Service Desk Representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience to you and your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

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