webAgent Unavailable

RTS webAgent is unavailable at this time.  The problem started at approximately 11:00am, Thursday, October 30, 2014.  The workstation displays “Connection Failure” when accessing webAgent.

The Support Staff are
currently working to resolve the issue.

The statewide ticket
opened for this problem is

Status updates will follow

If you would like to speak to a Service
Desk representative, please call us at 1-877-933-2020,
option 1
. The Service Desk is available
from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday.  You may also send email to: 


Thank you for your

IT Service Desk


(877) 933-2020



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