Adobe RTS Workstation Deployment


Good afternoon, 

In preparation for the upcoming release of the refactored RTS, TxDMV will deploy application upgrades to your RTS workstations.

Tonight, April 7, 2015, please leave your RTS workstations powered on, as TxDMV will install Adobe Reader Version 11.0.9 upgrade. The Adobe Reader upgrade will not affect workstation functionality; however an Adobe Reader Security pop-up will display the first time you open a PDF on an upgraded workstation. To make sure certificates from the previous version of Adobe Reader will be available in the upgraded version, click the Import button on the pop-up. (example below)




If you have questions about the upgrade and would like to speak to a Service Desk Representative, please call us at 1-877-933-2020, option 1.  The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to:


TxDMV Service Desk
3810 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020



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