An issue has been reported with running COGNOS reports. Support staff are working to identify and resolve the issue. An update will be sent by 11:00 AM CDT this morning (10/4/2016) or as additional information becomes available.
The statewide ticket for this issue is: 94116
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731