INITIAL NOTIFICATION: IRP Technical Difficulties (6/23/16 @ 2:30 PM)


Good afternoon,


Commercial Fleet Services and TxIRP are experiencing technical difficulties at this time. You may experience longer than usual wait times when attempting to contact us by phone.  We apologize for the inconvenience and are working to resolve the issue as quickly as possible.  A follow up notification will be sent by 4 p.m. or as new information becomes available.


The statewide ticket number for this issue is: 84007


If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to:


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020



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