Intermittent “All circuits busy” when calling RTS Service Desk

Good morning,


Please be aware that the RTS Service Desk is experiencing intermittent “all circuits busy” messages on incoming calls.  Information Technology Services Division (ITSD) technicians are working with support staff to resolve the issue.


The statewide ticket for this incident is #13446


Updates will be sent as new information is available.


The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday.  If you cannot connect with the RTS Service Desk by phone, please send an email to:


Best regards,


TxDMV Service Desk

3810 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020


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