Isolated RTS Issue – Resolved

Good morning,

An isolated RTS issue impacted a limited number of counties and caused a brief connectivity issue from 10:20-10:42am, Thursday, March 2, 2015.  The system automatically resolved the issue and is fully operational.

The ticket for this problem is 23512 

If you would like to speak to a Service Desk representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: 


Thank you for your patience. 

TxDMV Service Desk
3810 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020




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