Remittance Scanner or HEB Web Services – Error

Good morning,

A problem has been discovered when a county is performing a renewal process utilizing a remittance scanner or HEB web services.  An error message (Exception occurred while trying to invoke service method search renewal) will display when search renewal is performed.

The Support Staff are currently working to resolve the issue.  

The ticket opened for this problem is 23468

Status updates will follow hourly. 

If you would like to speak to a Service Desk representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: 

Thank you for your patience. 

TxDMV Service Desk
3810 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020



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