RESOLVED: 4/29/2016 9:20 p.m. Unplanned eTAGS / webDEALER system maintenance

Good evening,

The unplanned maintenance was completed without any eTAGS or webDEALER system downtime. If you experience any issues with eTAGS or webDEALER please contact the Service Desk.


If you would like to speak to a Service Desk Representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to:


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020 


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