RESOLVED: COGNOS data update complete 10/13/2015

Good Morning,


COGNOS data updates are complete.  All reports are immediately available to run and will contain data from Monday October 12. If your reports do not contain data from Monday October 12 please contact the Service Desk.


The statewide ticket for this issue is: 55984


If you would like to speak to a Service Desk Representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to:


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020




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