Resolved: COGNOS NMVTIS data delayed 9/11/2015
Support staff have identified and resolved an issue an issue that caused a delay in updating COGNOS NMVTIS report data from September 8 – 9. The data load has been completed the NMVTIS reports are immediately available to run.
Important: When rerunning the NMVTIS report for September 8 – 9 it’s important to select 9/8/2015 as the start date and 9/9/2015 as the end date in order to pick up the recently loaded data. If you need assistance running the report please contact the Service Desk.
NMVTIS Start Date Example:
NMVTIS End Date Example:
The statewide ticket for this issue is: 50337
If you would like to speak to a Service Desk Representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
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