RTS Connectivity Issue – Resolved

Good morning,

RTS experienced a brief statewide connectivity interruption from 8:10am-8:15 am, Tuesday, April 14, 2015.  RTS was immediately available at 8:15 a.m.  Technicians are researching the cause of the interruption. Users may need to log out and back into to RTS to reset the connection. If you experience new issues please contact the Service Desk.

The ticket for this problem is 25396

If you would like to speak to a Service Desk representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to:  ServiceDesk@TxDMV.gov 


Thank you for your patience. 

TxDMV Service Desk
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020




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