RTS Outage – Resolved

Good morning,

There was an outage this morning in the San Angelo Data Center which took down RTS and all associated applications.  The outage was between 8:30 a.m. and 9:15 a.m. this morning. RTS was available at 9:15 a.m.  Technicians are researching the cause of the interruption. Any users that attempted to log in before 9:15 a.m. may need to log out and back into to RTS to reset the connection. If you experience new issues please contact the Service Desk.

If you would like to speak to a Service Desk representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to:  ServiceDesk@TxDMV.gov 

Thank you for any service interruption that may have impacted your business opertions. 

Best regards,

TxDMV Service Desk
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020




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