TxDMV Scheduled Outage Notification 2/7/2016



Good morning,

On February 7, 2016, the Texas Department of Motor Vehicles (TxDMV) will be performing maintenance on our technology systems. As a result, the eTAGS system will be unavailable beginning at 3:00 a.m. CST and lasting through 11:00 a.m. CST on Sunday, February 7, 2016.

Dealers will need to ensure they have sufficient Internet Down tags preprinted for this time period before the outage begins. As a reminder, every dealer should maintain a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into eTAGs as soon as the system is accessible.  Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

Please contact the TxDMV Service Desk if you have any questions about this system outage.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

Thank you,

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020





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