UPDATE: RTS available 2/29/2016


Good morning,


The RTS system is available. The state data center bypassed a faulty network component and performance has improved. Support staff continue to work to resolve the issue.


Please resume normal business operations. Users may still occasionally be intermittently disconnected from RTS.  If you are disconnected please wait 60 seconds and attempt to continue your transaction.  If you cannot complete your transaction please contact the Service Desk.


The statewide ticket for this issue is: 71642


If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020





(Visited 28 time, 1 visit today)
This entry was posted in Tax Assessor-Collectors. Bookmark the permalink.

Comments are closed.