Update: RTS overnight processing delayed ETA 10 a.m. 11/24/2015

Good Morning,


RTS system overnight processing is not yet complete.  Please do not log into the RTS Point of Sale (POS) client until you receive notification that the overnight processing has been completed.   The current ETA is 10:00 a.m. this morning.  A confirmation will be sent when the RTS POS system is available.


If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020





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