Update: RTS Search by Name Feature 12/07/2015

Good Morning,

 

Earlier today Texas Department of Motor Vehicles (TxDMV) Registration and Titling System (RTS) experienced an outage. In order to isolate the issue and restore services, the RTS Search by Owner Name functionality has temporarily been disabled. TxDMV will continue to work towards identifying and resolving the root cause of the issue and will provide more information on the future availability of the Search by Owner Name functionality.

 

We recognize that today’s outage adversely impacted your offices and inconvenienced customers. Further, we know that recent RTS activities have been disruptive, and we are actively and swiftly working to stabilize RTS to ensure consistency of services.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

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