Monthly Archives: February 2019

RTB #001-19 Elimination of Requirement for Proof of Paid Claim

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachments If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB_001-19_Elimination_of_Requirement_for_Proof_of_Paid_Claim.pdf Form_VTR_331_INS_(rev 0219).pdf … Continue reading

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Webinars for Texas.gov Payment Processor Transition

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss the Texas.gov payment processor transition from WorldPay to First Data Payment. The webinars will cover cut off times for payment processing; how to log … Continue reading

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Motor Vehicle Dealer Training Seminar – Abilene

Motor Vehicle Dealers and Industry: We are pleased to announce our Motor Vehicle Dealer Training Seminar on March 14th, 2019, in Abilene, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle dealer … Continue reading

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Salvage Motor Vehicle Dealer Training Seminar – Abilene

Salvage Motor Vehicle Dealers and Industry: We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on March 13th, 2019, in Abilene, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the salvage … Continue reading

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Resolved: Issues Regarding Certified Copies of Texas Titles (CCOs) Following RTS 9.2 Release

Good Morning, Following the release of RTS 9.2, specific errors related to Texas title records were identified, the following of which were resolved by Saturday, February 16, 2019: When an existing Texas Title record is not found in a Title … Continue reading

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Completed: webDEALER/eTAG: Scheduled Maintenance (02/17/2019 @ 04:35 AM Central Time)

Good Morning, The scheduled maintenance was completed as of 04:10 AM Central Time this morning, 02/17/2019.  If you experience new issues, please contact Customer Service.   Please remember that after using an Internet Down tag, you must enter the information … Continue reading

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Initial Notification: webDEALER/eTAG: DIR Scheduled Maintenance (02/16/2019 @ 07:00 PM Central Time)

Good Afternoon,   On Saturday, 02/16/2019, the Department of Information Resources (DIR) will be performing system maintenance that will affect 30 State Agencies, including TxDMV.  The duration of the maintenance is scheduled for up to 11 hours, beginning Saturday (02/16/2019) … Continue reading

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Resolved: RTS issue (02/15/2019 @ 11:00 AM)

Good Morning, The issue with the RTS system has been resolved. If you encounter new issues, please contact a Customer Service representative.   If you would like to speak to a Customer Service representative, please call us at 512-465-3351. Customer … Continue reading

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Initial Notification: RTS issue reported (2/15/2019 @ 10:54 AM)

Good Morning, An issue has been reported with the RTS system that may prevent some users from processing transactions. Support staff are working to identify and resolve the issue.  An update will be sent by 11:30 AM today (2/15/2019) or … Continue reading

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TxDMV Holiday Hours – Presidents' Day 2019

In observance of Presidents’ Day, all Texas Department of Motor Vehicles (TxDMV) offices will be closed on Monday, February 18, and the Oversize/Overweight Permits Office will be closed on Saturday, February 16.  Vehicle title and registration services: Most vehicle title and … Continue reading

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Resolved: RTS issue (02/12/2019 @ 4:08 PM)

Good Afternoon, The issue with the RTS system has been resolved. If you encounter new issues, please contact a Customer Service representative.   If you would like to speak to a Customer Service representative, please call us at 512-465-3351. Customer … Continue reading

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Initial Notification: RTS issue reported (2/12/2019 @ 3:55 PM)

Good Afternoon, An issue has been reported with the RTS system that may prevent some users from processing transactions. Support staff are working to identify and resolve the issue.  An update will be sent by 4:30 PM today (2/12/2019) or … Continue reading

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TxDMV Board Meetings – February 2019

      The Texas Department of Motor Vehicles (TxDMV) Board has scheduled the following meetings for the month of February 2019:  Finance and Audit Committee MeetingWednesday, February 6, 2019 – 2 p.m.  4000 Jackson Avenue, Austin – Lone Star Room … Continue reading

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