Reminder: 2024 Motor Carrier Division Customer Satisfaction Survey

Motor Carrier Customer Satisfaction Survey

Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and midnight, Wednesday, November 27. 

https://www.surveymonkey.com/r/2024MCD

 

Source: Motor Carriers
Reminder: 2024 Motor Carrier Division Customer Satisfaction Survey

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Registration Open for December Dealer webDEALER Webinars!

Texas DMV


December dealer webinars are available for registration! Join us online for webDEALER 101 and webDEALER 102 Dealer Training Webinars. 

The information provided will be specific to dealers. Don’t wait! Your virtual “seat” awaits, just click on the links below.

 Webinar Schedule 

  • webDEALER 101 Dealer Training Webinar on Wednesday, December 11, 2024, at 10:00 AM CST at:
    • https://attendee.gotowebinar.com/register/36912147656653658

 

  • webDEALER 102 – Working Through an Application (Dealer) Webinar on Wednesday, December 11, 2024, at 2:00 PM CST at:
    • https://attendee.gotowebinar.com/register/58622004747235165

 

Thank you, 

Annette Quintero, Director  
Vehicle Titles and Registration Division  
Texas Department of Motor Vehicles 

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center. 

 

 

Source: Dealers and Manufacturers
Registration Open for December Dealer webDEALER Webinars!

Posted in Dealers and Manufacturers | Leave a comment

Completed: RTS System Maintenance (11/10/2024 @ 11:38 AM)

Good morning,

The Registration and Titling System (RTS) system maintenance was completed as
of 11:38 AM this morning, Sunday, November 10, 2024.

Thank you,


Texas Department of Motor Vehicles
IT Services Division


 

 

 

Source: Tax Assessor-Collectors
Completed: RTS System Maintenance (11/10/2024 @ 11:38 AM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS System Maintenance (11/10/2024 @ 11:38 AM)

Reminder Notification: webDealer System Maintenance (11/10/2024 @ 5:00 AM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing system
maintenance for the webDealer System starting at 5:00 AM, Sunday (11/10/2024),
lasting up to 11:00 AM Sunday morning.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Dealers and Manufacturers
Reminder Notification: webDealer System Maintenance (11/10/2024 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Reminder Notification: webDealer System Maintenance (11/10/2024 @ 5:00 AM)

Reminder Notification: RTS System Maintenance (11/10/2024 @ 5:00 AM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing system
maintenance for the Registration and Title System (RTS) starting at 5:00 AM,
Sunday
(11/10/2024), lasting up to 11:00 AM Sunday morning.

During the deployment window, the RTS POS and associated systems will be
unavailable.
 

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Reminder Notification: RTS System Maintenance (11/10/2024 @ 5:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder Notification: RTS System Maintenance (11/10/2024 @ 5:00 AM)

TxDMV publishes rule adoptions in the November 8, 2024, issue of the Texas Register.

Texas DMV


The Texas Department of Motor Vehicles (TxDMV) adopts rules in the November 8, 2024, issue of the Texas Register. The adopted rules are available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules-2024.

The adoptions include:

  • revisions to 43 Texas Administrative Code (TAC) Chapter 215, concerning HB 718 and SB 224 legislative implementation and cleanup;
  • revisions to 43 TAC Chapter 217, concerning HB 718 and HB 3297 legislative implementation and cleanup;
  • revisions to 43 TAC §221.54, concerning HB 718 legislative implementation and cleanup;
  • revisions to 43 TAC Chapter 224, concerning HB 718 legislative implementation; and
  • revisions to 43 TAC Chapter 209, concerning cleanup.

Source: Dealers and Manufacturers
TxDMV publishes rule adoptions in the November 8, 2024, issue of the Texas Register.

Posted in Dealers and Manufacturers | Comments Off on TxDMV publishes rule adoptions in the November 8, 2024, issue of the Texas Register.

TxDMV publishes rule proposals in the November 8, 2024, issue of the Texas Register.

Texas DMV


The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the November 8, 2024, issue of the Texas Register. A summary of the proposed rules and the proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules-2024.

The proposals are posted for public comment until 5:00 p.m. on December 9, 2024.

The proposals include:

  • revisions to 43 Texas Administrative Code (TAC) Chapter 210, concerning cleanup; and
  • revisions to 43 TAC Chapter 211, concerning cleanup.

Source: Dealers and Manufacturers
TxDMV publishes rule proposals in the November 8, 2024, issue of the Texas Register.

Posted in Dealers and Manufacturers | Comments Off on TxDMV publishes rule proposals in the November 8, 2024, issue of the Texas Register.

MVCPA publishes a rule proposal in the November 8, 2024, issue of the Texas Register.

MVCPA logo new

The Motor Vehicle Crime Prevention Authority (MVCPA) proposes a rule in the November 8, 2024, issue of the Texas Register. A summary of the proposed rule and the proposed language is available on MVCPA’s website: Proposed and Adopted Rules 2024 | TxDMV.gov.

The proposal is posted for public comment until 5:00 p.m. on December 9, 2024.

The proposal includes:

  • revisions to 43 Texas Administrative Code, Chapter 57, concerning cleanup.

Source: Dealers and Manufacturers
MVCPA publishes a rule proposal in the November 8, 2024, issue of the Texas Register.

Posted in Dealers and Manufacturers | Comments Off on MVCPA publishes a rule proposal in the November 8, 2024, issue of the Texas Register.

Initial Notification: webDealer System Maintenance (11/10/2024 @ 5:00 AM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing system
maintenance for the webDealer System starting at 5:00 AM, Sunday (11/10/2024),
lasting up to 11:00 AM Sunday morning.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDealer System Maintenance (11/10/2024 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer System Maintenance (11/10/2024 @ 5:00 AM)

Initial Notification: RTS System Maintenance (11/10/2024 @ 5:00 AM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing system
maintenance for the Registration and Title System (RTS) starting at 5:00 AM,
Sunday
(11/10/2024), lasting up to 11:00 AM Sunday morning.

During the deployment window, the RTS POS and associated systems will be
unavailable.
 

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS System Maintenance (11/10/2024 @ 5:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS System Maintenance (11/10/2024 @ 5:00 AM)

TxDMV Holiday Hours – Veterans Day 2024

Texas DMV


In observance of Veterans Day, the Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, November 11, 2024.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online at www.TxDMV.gov

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

Veterans Day

Source: Motor Carriers
TxDMV Holiday Hours – Veterans Day 2024

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – Veterans Day 2024

2024 Motor Carrier Division Customer Satisfaction Survey

Motor Carrier Customer Satisfaction Survey

Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and midnight, Wednesday, November 27. 

https://www.surveymonkey.com/r/2024MCD

 

Source: Motor Carriers
2024 Motor Carrier Division Customer Satisfaction Survey

Posted in Motor Carriers | Comments Off on 2024 Motor Carrier Division Customer Satisfaction Survey

Insurance Companies Required to use webSALVAGE for Owner Retained Reporting

Please review and distribute as appropriate.

Effective January 1, 2025, insurance companies are required to submit all Owner Retained Reports electronically through webSALVAGE in lieu of mailing the paper Owner Retained Report (Form VTR-436) to the department for processing. This change is a result of the recent adoption of Texas Administrative Code §217.83(c)(1) to support the modernization of the department’s operations.

The department encourages you to immediately start submitting Owner Retained Reports electronically through webSALVAGE. If you are not set up to use webSALVAGE, you can easily get started by visiting the webSALVAGE login page at https://webdealer.txdmv.gov/title/salvageLogin, select the “Create New User” button, and following the prompts. After your entity account is set up, the administrator can add new users, manage their permissions, and remove users as needed.

webSALVAGE allows for electronic corrections and retractions of Owner Retained Reports, as well as the ability to print receipts. In addition, a user may specify whether the damaged major component part(s) may be repaired or must be replaced – the department encourages completion of this permissible information. The attached webSALVAGE Owner Retained Addendum provides further processing details and can also be found on our website at http://www.TxDMV.gov.

While the majority of transactions can be submitted electronically, there may be some scenarios where a physical Owner Retained Report (Form VTR-436) will need to be submitted to the department for processing. webSALVAGE will inform the user when this is necessary.

Thank you,

 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Insurance Industry
Insurance Companies Required to use webSALVAGE for Owner Retained Reporting

Posted in Insurance Industry | Comments Off on Insurance Companies Required to use webSALVAGE for Owner Retained Reporting

October 2024 Motor Vehicle Registration Manual Update

Please review and distribute as appropriate.

The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov.

The Texas Department of Motor Vehicles welcomes your feedback and encourages you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and between Title and Reg).

Updates for this release are marked with red change bars in the text.

Chapter 3 – Disabled Persons
Section 3.8, “License Plates and Placards,” was updated to specify the Revised Notary Requirements for Disabled Person License Plates as outlined in Registration and Title Bulletin (RTB) #002-24.

Chapter 6 – Exempt License Plates
Section 6.2, “Application for Standard Exempt License Plates,” was updated to specify that counties will mail the VTR-62-A applications to Open Text as captured in the Specialty License Plate Assembly Procedures.

Chapter 19 – Military Specialty License Plates
Section 19.3, “Disabled Veteran Specialty License Plates,” was updated to specify the Revised Notary Requirements for Disabled Veteran License Plates with the International Symbol of Access as outlined in RTB #002-24.

Thank you,

 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
October 2024 Motor Vehicle Registration Manual Update

Posted in Motorist Services | Comments Off on October 2024 Motor Vehicle Registration Manual Update

October 2024 Motor Vehicle Title Manual Update

Please review and distribute as appropriate.

The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov.

We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and between Title and Reg).

Updates for this release are marked with red change bars in the text.

Chapter 15 – Odometers
Section 15.3, “Application for Title/Title Assignment,” was updated to include a new subsection for “Short Term Rental/Lease Transactions,” to include the exemption from odometer disclosure requirements for new motor vehicles purchased by a rental or lease company who are in the business of renting or leasing vehicles for a period of 30 days or less as outlined in Registration and Title Bulletin #003-24.

Chapter 25 –Motor Vehicle Dealers
Section 25.1, “Definitions and General Information,” was updated to include a note regarding use of the date on a weight certificate to determine if a title application for an incomplete vehicle has been submitted timely, once the incomplete vehicle has been completed and is eligible for title and registration.

Thank you,

 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
October 2024 Motor Vehicle Title Manual Update

Posted in Motorist Services | Comments Off on October 2024 Motor Vehicle Title Manual Update

GOOD NEWS! 24/7 webDEALER Training Now Available!

Texas DMV


On-demand webDEALER 101 Training Access is Available Now! The recorded webDEALER 101 training is now available 24/7 for you to view at your convenience. The training is available in both English and Spanish.

Step 1  Register at Welcome to webDEALER | eTAG | TxDMV.gov

Step 2  Receive a confirmation email and immediately gain access to the recorded webDEALER 101 training.

Step 3 View the On-demand webDEALER 101 training on your time.

Step 4 Receive a certificate of completion.

 Thank you, 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center

 

Source: Dealers and Manufacturers
GOOD NEWS! 24/7 webDEALER Training Now Available!

Posted in Dealers and Manufacturers | Comments Off on GOOD NEWS! 24/7 webDEALER Training Now Available!

¡BUENAS NOTICIAS! ¡Entrenamiento webDEALER disponible 24/7!

Texas DMV


¡El acceso al entrenamiento On-demand webDEALER 101 ya está disponible! El entrenamiento de webDEALER 101 grabado está disponible 24/7 para que lo veas cuando te convenga. El entrenamiento está disponible en inglés y en español.

Paso 1 Regístrate en Bienvenido a webDEALER | etiqueta electrónica | TxDMV.gov

Paso 2 Recibe un correo de confirmación y accede de inmediato al entrenamiento 101 de webDEALER grabado.

Paso 3 Vea el entrenamiento On-demand webDEALER 101 en tu tiempo libre.

Paso 4 Recibe un certificado de finalización.

Gracias,

Annette Quintero, Directora
División de Registro y Títulos de Vehículos del
Departamento de Vehículos Motorizados de Texas

Si tiene alguna pregunta sobre esta comunicación, comuníquese con su Centro de Servicio Regional local de TXDMV.

 

Source: Dealers and Manufacturers
¡BUENAS NOTICIAS! ¡Entrenamiento webDEALER disponible 24/7!

Posted in Dealers and Manufacturers | Comments Off on ¡BUENAS NOTICIAS! ¡Entrenamiento webDEALER disponible 24/7!

Completed: eLicensing Release 24.3.1 (10/19/2024 @ 6:45 PM)

Good evening,

The deployment of the eLicensing system updates were completed as of 6:45 PM
tonight, Saturday, 10/19/2024.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Completed: eLicensing Release 24.3.1 (10/19/2024 @ 6:45 PM)

Posted in Dealers and Manufacturers | Comments Off on Completed: eLicensing Release 24.3.1 (10/19/2024 @ 6:45 PM)

eLicensing Release Notes 24.3.1 (10/18/2024 @ 3:00 PM)

Good afternoon,

Over the weekend of October 19, 2024, the Texas Department of Motor Vehicles (TxDMV) will
update the eLicensing System with Release 24.3.1 which contains the
content summarized
below. 


•   eLICENSING Application Question Changes

•   eLICENSING Attachment Changes


Please note
: For your convenience, eLicensing Release Notes 24.3.1 are attached. For detailed
information about the items listed above, additional enhancements and issue resolutions after
the release has been deployed, please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors).


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
eLicensing Release Notes 24.3.1 (10/18/2024 @ 3:00 PM)

Posted in Dealers and Manufacturers | Comments Off on eLicensing Release Notes 24.3.1 (10/18/2024 @ 3:00 PM)

Reminder: eLicensing Release 24.3.1 (10/19/2024 @ 6:00 PM)

Good afternoon,

Over the weekend of October 19, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the eLicensing System starting at 6:00 PM Saturday (10/19/2024), lasting up to
10:00 PM (10/19/2024).  During the deployment window, you may experience intermittent
connectivity issues when accessing the eLicensing System. 

Note: A notification update will be published after the eLicensing deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Reminder: eLicensing Release 24.3.1 (10/19/2024 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Reminder: eLicensing Release 24.3.1 (10/19/2024 @ 6:00 PM)

Initial Notification: eLicensing Release 24.3.1 (10/19/2024 @ 6:00 PM)

Good afternoon,

Over the weekend of October 19, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the eLicensing System starting at 6:00 PM Saturday (10/19/2024), lasting up to
10:00 PM (10/19/2024).  During the deployment window, you may experience intermittent
connectivity issues when accessing the eLicensing System. 

Note: A notification update will be published after the eLicensing deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Initial Notification: eLicensing Release 24.3.1 (10/19/2024 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: eLicensing Release 24.3.1 (10/19/2024 @ 6:00 PM)

Resolved: RTS Login Issues (10/14/2024 @ 9:20 AM)

Good morning,

The RTS login issue has been resolved.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Login Issues (10/14/2024 @ 9:20 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Login Issues (10/14/2024 @ 9:20 AM)

Initial Notification: RTS Login Issues (10/14/2024 @ 8:23 AM)

Good morning,

We are aware that some users are experiencing RTS login issues.

Support staff are working to resolve the issue.

An update will be sent once the issue has been resolved.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Login Issues (10/14/2024 @ 8:23 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Login Issues (10/14/2024 @ 8:23 AM)

Completed: RTS System Maintenance (10/13/2024 @ 5:26 AM)

Good morning,,

The Registration and Titling System (RTS) system maintenance was completed as
of 5:26 AM this morning, Sunday, October 13, 2024.

Thank you,


Texas Department of Motor Vehicles
IT Services Division


 

 

 

Source: Tax Assessor-Collectors
Completed: RTS System Maintenance (10/13/2024 @ 5:26 AM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS System Maintenance (10/13/2024 @ 5:26 AM)

Completed: webDEALER System Maintenance (10/13/2024 @ 5:26 AM)

Good morning,

The webDEALER system maintenance was completed as of 5:26 AM this morning,
Sunday, October 13, 2024.

Please remember that if you used an Internet Down tag, you must enter the information
for
that tag into webDEALER as soon as the system is accessible. Doing this will ensure
you always
have the full allocation of unused Internet Down tags available when you need
them. Also
remember that unused Internet Down tags are valid for one year from the 
date they are printed. 


Thank you,

Texas Department of Motor Vehicles
IT Services Division


 

 

Source: Dealers and Manufacturers
Completed: webDEALER System Maintenance (10/13/2024 @ 5:26 AM)

Posted in Dealers and Manufacturers | Comments Off on Completed: webDEALER System Maintenance (10/13/2024 @ 5:26 AM)