The Texas Department of Motor Vehicles will perform system maintenance
starting at 5:00 AM and lasting until 11:00 AM on Sunday, June 14, 2026.

This maintenance is part of our ongoing efforts to improve system
performance and reliability.

A notification will be published once the system maintenance is completed.

IT Services Division

Source: Tax Assessor-Collectors
Final Reminder Notification: Cognos Scheduled Maintenance (06/14/2026 @ 5:00 AM)

The Texas Department of Motor Vehicles will perform system maintenance
starting at 5:00 AM and lasting until 11:00 AM on Sunday, June 14, 2026.

This maintenance is part of our ongoing efforts to improve system
performance and reliability.

A notification will be published once the system maintenance is completed.

IT Services Division

Source: Tax Assessor-Collectors
Reminder Notification: Cognos Scheduled Maintenance (06/14/2026 @ 5:00 AM)

The Texas Department of Motor Vehicles will perform system maintenance
starting at 5:00 AM and lasting until 11:00 AM on Sunday, June 14, 2026.

This maintenance is part of our ongoing efforts to improve system
performance and reliability.

A notification will be published once the system maintenance is completed.

IT Services Division

Source: Tax Assessor-Collectors
Initial Notification: Cognos Scheduled Maintenance (06/14/2026 @ 5:00 AM)

If you are experiencing reporting issues, please refer to the instructions below
and follow them as needed.

Please scroll through the entire message to review the required steps.

If you need the Inventory Action Report or Title Package Report:

Rerun Inventory Action Report:

1. Go to Inventory → Inventory Action Report

2. Enter 06/02/2026 as the report date

Rerun Title Package Report:

1. Go to Reports → Title Package Report

2. Enter 06/02/2026 as the report date

If the steps below are not completed, the reports for 06/02/2026 and 06/03/2026
will be combined together in tomorrow’s reports.

Note:

Instructions are separated for Main Office and Substations.

It is recommended that substations complete their Substation Summary steps first,
followed by the Main Office. If completed out of order, the Main Office will need to
rerun the Countywide report to capture substation information.

Substation Instructions Only:

1. Go to Funds → Funds Management → Rerun Substation Summary

2. Enter 06/02/2026 as the report date

3. Select cash drawers that were closed for yesterday’s work only

4. When prompted to confirm action CLT001, confirm for 06/02/2026

5. After completing Steps 1–4, contact your Main Office to rerun the
Countywide report via Funds → Funds Management

Main Office Instructions Only:

1. Go to Funds → Funds Management → Rerun Substation Summary

2. Enter 06/02/2026 as the report date

3. Select cash drawers that were closed for yesterday’s work only
    (including Cash Drawer 99)

4. When prompted to confirm action CLT001, confirm for 06/02/2026

5. After completing Steps 1–4, go to Funds → Funds Management →
    Rerun Countywide

6. Enter 06/02/2026 as the report date

7. Click Enter

IT Services Division

Source: Tax Assessor-Collectors
Informational: Steps to Generate RTS Reports (06/03/2026 @ 8:42 AM)

If you are experiencing reporting issues, please refer to the instructions below and
follow them as needed.

Please scroll through the entire message to review the required steps.

If you need the Inventory Action Report or Title Package Report:

Rerun Inventory Action Report:

1. Go to Inventory → Inventory Action Report

2. Enter 06/01/2026 as the report date

Rerun Title Package Report:

1. Go to Reports → Title Package Report

2. Enter 06/01/2026 as the report date

If the steps below are not completed, the reports for 06/01/2026 and 06/02/2026
will be combined together in tomorrow’s reports.

Note:

Instructions are separated for Main Office and Substations.

It is recommended that substations complete their Substation Summary steps first,
followed by the Main Office. If completed out of order, the Main Office will need to rerun
the Countywide report to capture substation information.

Substation Instructions Only:

1. Go to Funds → Funds Management → Rerun Substation Summary

2. Enter 06/01/2026 as the report date

3. Select cash drawers that were closed for yesterday’s work only

4. When prompted to confirm action CLT001, confirm for 06/01/2026

5. After completing Steps 1–4, contact your Main Office to rerun the Countywide
    report via Funds → Funds Management

Main Office Instructions Only:

1. Go to Funds → Funds Management → Rerun Substation Summary

2. Enter 06/01/2026 as the report date

3. Select cash drawers that were closed for yesterday’s work only
    (including Cash Drawer 99)

4. When prompted to confirm action CLT001, confirm for 06/01/2026

5. After completing Steps 1–4, go to Funds → Funds Management → Rerun
Countywide

6. Enter 06/01/2026 as the report date

7. Click Enter

IT Services Division

Source: Tax Assessor-Collectors
Informational: Steps to Generate RTS Reports (06/02/2026 @ 9:57 AM)

All Cognos reports are now available.

We appreciate your patience as we worked to restore services.

 IT Services Division

Source: Tax Assessor-Collectors
Resolved: Cognos Reports delayed (05/28/2026 @ 1:27 PM)

Cognos Reporting is delayed for the following reports:

Finance
1  Fee Type Funds Report
2  Funds Remittance Report
3  Week/Month TO Date Fees Report
4  Monthly Funds Report
5  E-Pay Deposit/Refund Notification Report
6  VTR Funds Adjustment Report
7  Out of County Sales Tax Report
8  Daily USAS Transaction Code Report
9  Daily [County/Region] FTP Electronic Funds Transfers

Title
1  NMVTIS Inquiry Report
2  Duplicate CCO Titles Issues Report

Fraud Reports

Administrative
1  Voided Transactions Report

An update will be provided when the above reports become available.

IT Services Division 

Source: Tax Assessor-Collectors
Initial Notification: Cognos Reports Delayed (05/28/2026 @ 7:52 AM)