Performance Quality Recognition Program Application Reminder

Posted on September 21, 2021 by TxDMV

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) is currently accepting applications for the Performance Quality Recognition Program.  The deadline for submission is October 31.

The TxDMV understands the importance of the services you provide, as well as the impact you have on the overall satisfaction of Texas motorists, and we want you to be recognized for your achievements in providing quality registration and titling services to the motoring public.  The Performance Quality Recognition Program, implemented in 2017, focuses on achievements in: business process, fraud prevention, customer service, and training.  Achievement in these pillars of your registration and titling work certainly merit recognition, and I invite each of you to apply.

The Performance Quality Recognition Program stipulates all recognitions expire one year after the county tax assessor-collector’s re-election.  As you are aware, 2020 was an election year; thus if you have previously received a PQRP recognition, that recognition expires later this year.  A previously recognized county tax assessor-collector must reapply to retain an existing recognition.  They may also apply for a higher level of recognition.  In either case, a new application is required.

The Performance Quality Recognition Program Application (Form VTR-004) can be found at www.txdmv.gov/county-recognition.  We are glad to assist you in this process and encourage you to contact your TxDMV Regional Service Center Manager if you have any questions or need assistance with obtaining data.

We recommend sending your completed application to County-Recognition@txdmv.gov.

Alternatively, you may send mailed applications to:

Texas Department of Motor Vehicles
Vehicle Titles and Registration Division
Attn: County Recognition Program
4000 Jackson Avenue
Austin, Texas 78731

Thank you for being “Driven to Serve!”

 

Roland D. Luna, Sr., Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Tax Assessor-Collectors
Performance Quality Recognition Program Application Reminder

Posted in Tax Assessor-Collectors | Leave a comment

Resolved: Incoming Phonelines 888-368-4689, 877-933-2020 and 800-299-1700 (9/13/2021)

Posted on September 14, 2021 by TxDMV

Good morning,

The following TxDMV phone numbers are now available:

Main Phone number 888-368-4689 or 512-465-3000

Public County/Dealer Line 877-933-2020 or 512-465-4010

Motor Carrier Division number 800-299-1700

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

Source: Dealers and Manufacturers
Resolved: Incoming Phonelines 888-368-4689, 877-933-2020 and 800-299-1700 (9/13/2021)

Posted in Dealers and Manufacturers | Comments Off on Resolved: Incoming Phonelines 888-368-4689, 877-933-2020 and 800-299-1700 (9/13/2021)

Update: Incoming Phonelines 800-299-1700, 888-368-4689 and 877-933-2020 (9/13/2021)

Posted on September 13, 2021 by TxDMV

Good morning,

The following TxDMV phone numbers are down:

Main Phone number 888-368-4689 or 512-465-3000

Public County/Dealer Line 877-933-2020 or 512-465-4010

Motor Carrier Division 800-299-1700

Support staff continue to work to resolve the issue. An update will be sent when phone service is restored.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

Source: Dealers and Manufacturers
Update: Incoming Phonelines 800-299-1700, 888-368-4689 and 877-933-2020 (9/13/2021)

Posted in Dealers and Manufacturers | Comments Off on Update: Incoming Phonelines 800-299-1700, 888-368-4689 and 877-933-2020 (9/13/2021)

TxDMV Telephone System Outage

Posted on September 13, 2021 by TxDMV

The Texas Department of Motor Vehicle (TxDMV) Motor Carrier Division (MCD) main line (1-800-299-1700) is currently unavailable. Support staff are working to identify and resolve the issue. An update will be sent when phone service is restored.

Oversize/Overweight Permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

Apportioned Registration: First time registrants, please visit your local TxDMV Regional Service Center to set-up your registration account. Apportioned registration changes and renewals can be made online through TxIRP at www.TxDMV.gov.

We apologize for the inconvenience and any impact on you or your customers.

Source: Motor Carriers
TxDMV Telephone System Outage

Posted in Motor Carriers | Comments Off on TxDMV Telephone System Outage

Initial Notification: Incoming Phonelines 800-299-1700, 888-368-4689 and 877-933-2020 (9/13/2021)

Posted on September 13, 2021 by TxDMV

Good morning,

The following TxDMV phone numbers are down:

Main Phone number 888-368-4689 or 512-465-3000

Public County/Dealer Line 877-933-2020 or 512-465-4010

Motor Carrier Division 800-299-1700

Support staff are working to resolve the issue. An update will be sent when phone service is restored.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

Source: Dealers and Manufacturers
Initial Notification: Incoming Phonelines 800-299-1700, 888-368-4689 and 877-933-2020 (9/13/2021)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Incoming Phonelines 800-299-1700, 888-368-4689 and 877-933-2020 (9/13/2021)

Informational: County Reports: "99 Transaction Reconciliation Report" for Texas by Texas (TxT) Transactions (09/09/2021 1:25PM)

Posted on September 9, 2021 by TxDMV


Good afternoon,

Based on deployment activities around the recent RTS 10.2.0 Release, some Texas by Texas (TxT) files became corrupt, thereby causing issues with our payment status process.  As a result of these issues, some paid transactions did not correctly indicate PAID status.  These issues were resolved yesterday, Wednesday, September 8, 2021.  Most paid transactions now indicate correct payment status in the TxT system. 

Some incorrect transactions remain and will need to be processed to indicate correct payment status.  These transactions will be processed in this evening’s batch process.  While some County transaction reports remain inaccurate, transactions should indicate correct payment status by tomorrow morning.  

Following tonight’s batch run and beginning tomorrow morning, we ask that the counties review those days which indicate inaccurate transactions.  Please compare those transactions against tomorrow’s reports, and verify those transactions show up appropriately and indicate correct payment status.  


Thank you,

Texas Department of Motor Vehicles
IT Department

 

Source: Tax Assessor-Collectors
Informational: County Reports: "99 Transaction Reconciliation Report" for Texas by Texas (TxT) Transactions (09/09/2021 1:25PM)

Posted in Tax Assessor-Collectors | Comments Off on Informational: County Reports: "99 Transaction Reconciliation Report" for Texas by Texas (TxT) Transactions (09/09/2021 1:25PM)

Customer Service Advisory Committee (CSAC) Meeting

Posted on September 8, 2021 by TxDMV

Texas DMV

Customer Service Advisory Committee (CSAC) Meeting
Friday, September 10, 2021 – 9:00 a.m.

This meeting will be held remotely via telephone conference call using the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov.

THE PUBLIC PHYSICAL LOCATION FOR THE PUBLIC TO LISTEN TO THE MEETING:
Texas Department of Motor Vehicles
4000 Jackson Ave., Building 1, Lone Star Room
Austin, Texas 78731

Teleconference Instructions:

Phone number for accessing the meeting via phone
United States Toll Free: 1-844-740-1264
Event number/Access code: 2465 036 0251
Event Passcode: 091021

Link to Meeting Agenda

TxDMV Board, committee and advisory committee meetings are open to the public. Visit the TxDMV Board and Other Public Meetings page for meeting agendas, material, public comment registration form, and transcripts here: https://www.txdmv.gov/about-us/txdmv-board-meetings.

If you would like to comment on any agenda item, you must send an email to GCO_General@txdmv.gov with one of the following prior to the agenda item being taken up by the advisory committee:

1) a completed Public Comment Registration Form; or
2) the following information: 

  • the agenda item you wish to comment on;
  • your name
  • your address (optional), including city, state, and zip code; and
  • who you are representing.

 

 

Source: Dealers and Manufacturers
Customer Service Advisory Committee (CSAC) Meeting

Posted in Dealers and Manufacturers | Comments Off on Customer Service Advisory Committee (CSAC) Meeting

Motor Vehicle Industry Regulation Advisory Committee (MVIRAC) Meeting

Posted on September 8, 2021 by TxDMV

Texas DMV

Motor Vehicle Industry Regulation Advisory Committee (MVIRAC) Meeting
Thursday, September 9, 2021 – 9:00 a.m.

This meeting will be held remotely via telephone conference call using the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov.

THE PUBLIC PHYSICAL LOCATION FOR THE PUBLIC TO LISTEN TO THE MEETING:
Texas Department of Motor Vehicles
4000 Jackson Ave., Building 1, Lone Star Room
Austin, Texas 78731

Teleconference Instructions:

Phone number for accessing the meeting via phone
United States Toll Free: 1-844-740-1264
Event number/Access code: 2468 270 5171
Event Passcode: 090921

Link to Meeting Agenda

TxDMV Board, committee and advisory committee meetings are open to the public. Visit the TxDMV Board and Other Public Meetings page for meeting agendas, material, public comment registration form, and transcripts here: https://www.txdmv.gov/about-us/txdmv-board-meetings.

If you would like to comment on any agenda item, you must send an email to GCO_General@txdmv.gov with one of the following prior to the agenda item being taken up by the advisory committee:

1) a completed Public Comment Registration Form; or
2) the following information: 

  • the agenda item you wish to comment on;
  • your name
  • your address (optional), including city, state, and zip code; and
  • who you are representing.

 

 

Source: Dealers and Manufacturers
Motor Vehicle Industry Regulation Advisory Committee (MVIRAC) Meeting

Posted in Dealers and Manufacturers | Comments Off on Motor Vehicle Industry Regulation Advisory Committee (MVIRAC) Meeting

Update: RTS/Cognos Ongoing Performance Issues (09/08/2021 1:04 PM)

Posted on September 8, 2021 by TxDMV

 

Good afternoon,

Here is the latest update on the previously reported Cognos performance issues which began yesterday, Tuesday, September 7, 2021.

Cognos continues to run slower than normal.  Intermittent performance issues are still being observed.  Cognos Reports are also running slower than normal.

Support staff continue working to resolve the issue.  Next update will be provided once the issue is resolved. 

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Update: RTS/Cognos Ongoing Performance Issues (09/08/2021 1:04 PM)

Posted in Tax Assessor-Collectors | Comments Off on Update: RTS/Cognos Ongoing Performance Issues (09/08/2021 1:04 PM)

Update: RTS/Cognos Ongoing Performance Issues (09/08/2021 10:15 AM)

Posted on September 8, 2021 by TxDMV

 

Good morning,

Here is the latest update on the previously reported Cognos performance issues observed yesterday, Tuesday, September 7, 2021.

Cognos continues to run slower than normal.  Intermittent performance issues are still being observed.  Cognos Reports are also running slower than normal.  Cognos Reports which normally take 5 to 6 minutes to complete are now taking up to 40 minutes.

Support staff continue working to resolve the issue.  Another progress update will be provided by 1:00PM today, or once the issue is resolved.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Update: RTS/Cognos Ongoing Performance Issues (09/08/2021 10:15 AM)

Posted in Tax Assessor-Collectors | Comments Off on Update: RTS/Cognos Ongoing Performance Issues (09/08/2021 10:15 AM)

Initial Notification: RTS/Cognos Performance Issues (09/07/2021 12:30 PM)

Posted on September 7, 2021 by TxDMV

 

Good afternoon,

Cognos is currently running slower than normal and experiencing intermittent performance issues.  Cognos Reports will be running slower than normal.  Support staff are aware of the issue and working to resolve the issue.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS/Cognos Performance Issues (09/07/2021 12:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS/Cognos Performance Issues (09/07/2021 12:30 PM)

SCAM ALERT: Cybersecurity Bulletin – Fraudulent Text Messages (SMiShing) (09/02/2021 4:10PM)

Posted on September 2, 2021 by TxDMV

 

Good afternoon,

Some Texans have received text messages claiming to come from the Texas Department of Motor Vehicles (TxDMV). These messages are not from TxDMV. They are sent by cybercriminals attempting to gain access to your private information. Do not click any links provided in a suspicious text message.

We cannot stress enough that TxDMV will never reach out directly via text requesting any personal information.


Examples of suspicious text messages:

                          Smishing Examples 09/02/21                     

If you receive a suspicious text message:

  • Do not click on any links.
  • Do not reply.
  • Block the sender on your phone.
  • Report the text message to your cell carrier.
  • Report it on the messaging app you use. Look for the option to report junk or spam. 
  • Copy the message and forward it to 7726 (SPAM). 
  • Report it to the Federal Trade Commission at ftc.gov. 
  • If the text involves TxDMV, please report the fraudulent text message to
    Report-eFraud@txdmv.gov.
  • Delete the text message once it has been reported.

If a message appearing to come from TxDMV seems out of the ordinary or too good to be true, please use good judgment.

Please write to Report-eFraud@txdmv.gov with any questions or concerns about text messages claiming to be sent by TxDMV.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

Source: Dealers and Manufacturers
SCAM ALERT: Cybersecurity Bulletin – Fraudulent Text Messages (SMiShing) (09/02/2021 4:10PM)

Posted in Dealers and Manufacturers | Comments Off on SCAM ALERT: Cybersecurity Bulletin – Fraudulent Text Messages (SMiShing) (09/02/2021 4:10PM)

Movement of Oversize/Overweight Loads for Hurricane Ida Disaster

Posted on September 2, 2021 by TxDMV

Federal Disaster Relief Permits Available

Motor carriers transporting a divisible load that is overweight only to and within the areas affected by Hurricane Ida may self-issue a Federal Disaster Relief Permit through the Texas Permitting and Routing Optimization System (TxPROS). https://txpros.txdmv.gov/. This Federal Disaster Relief Permit is only valid in Texas.

A copy of the President’s declaration must be carried with the permit. The declaration can be found here: https://www.whitehouse.gov/briefing-room/statements-releases/2021/08/29/president-joseph-r-biden-jr-approves-louisiana-disaster-declaration-3/. 

The Federal Disaster Relief Permit allows for travel on all state and federal roads, including the interstate highway system. The permit may not be used for overwidth, overlength, or overheight loads.

Vehicles moving with this permit may only deliver relief supplies (the entire load must consist of relief supplies), or assist in expediting debris removal from roadways, staging areas, or temporary structure locations.

See permit for a complete list of movement conditions and restrictions. http://www.txdmv.gov/oversize-weight-permits/emergency-relief-permit

If you have a TxPROS account but do not remember the username, password, or email address,  please contact us for assistance at 1-800-299-1700, options 2-5-4, during Permits Office call center hours of 7 a.m. – 4:30 p.m. DO NOT CREATE A NEW ACCOUNT.

 

 

 

Source: Motor Carriers
Movement of Oversize/Overweight Loads for Hurricane Ida Disaster

Posted in Motor Carriers | Comments Off on Movement of Oversize/Overweight Loads for Hurricane Ida Disaster

TxDMV Holiday Hours – Labor Day 2021

Posted on September 2, 2021 by TxDMV

Texas DMV

In observance of Labor Day, the Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, Sept. 6, 2021.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online at www.TxDMV.gov. 

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

Labor Day

Source: Motor Carriers
TxDMV Holiday Hours – Labor Day 2021

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – Labor Day 2021

Completed: webDEALER – Emergency Maintenance (8/30/2021 @ 12:09 PM)

Posted on August 30, 2021 by TxDMV

Good afternoon,

The webDEALER emergency maintenance was completed as of 12:09 PM this afternoon, 8/30/2021.

Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed. 

 

Thank you,

Texas Department of Motor Vehicles

IT Department

 

 

Source: Dealers and Manufacturers
Completed: webDEALER – Emergency Maintenance (8/30/2021 @ 12:09 PM)

Posted in Dealers and Manufacturers | Comments Off on Completed: webDEALER – Emergency Maintenance (8/30/2021 @ 12:09 PM)

Completed: RTS – Emergency Maintenance (8/30/2021 @ 12:09 PM)

Posted on August 30, 2021 by TxDMV

Good afternoon,

The RTS emergency maintenance was completed as of 12:09 PM this afternoon, 8/30/2021.

 

Thank you,

Texas Department of Motor Vehicles

IT Department

Source: Tax Assessor-Collectors
Completed: RTS – Emergency Maintenance (8/30/2021 @ 12:09 PM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS – Emergency Maintenance (8/30/2021 @ 12:09 PM)

Updated Time: RTS – Emergency Maintenance (8/30/2021 @ 12:00 PM)

Posted on August 30, 2021 by TxDMV

Good morning,

The RTS system cannot receive or delete inventory at this time. The emergency maintenance will be performed at noon today, (8/30/2021). Please log out of your system during this time frame.

Thank you,

Texas Department of Motor Vehicles

IT Department

 

Source: Tax Assessor-Collectors
Updated Time: RTS – Emergency Maintenance (8/30/2021 @ 12:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Updated Time: RTS – Emergency Maintenance (8/30/2021 @ 12:00 PM)

Updated Time: webDEALER – Emergency Maintenance (8/30/2021 @ 12:00 PM)

Posted on August 30, 2021 by TxDMV

Good morning,

The webDEALER system cannot assign plates, including special plates at this time. The emergency maintenance will be performed at noon today, 8/30/2021). Please log out of your system during this time frame.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.

Thank you,

Texas Department of Motor Vehicles

IT Department

 

 

 

Source: Dealers and Manufacturers
Updated Time: webDEALER – Emergency Maintenance (8/30/2021 @ 12:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Updated Time: webDEALER – Emergency Maintenance (8/30/2021 @ 12:00 PM)

Initial Notification: webDEALER – Emergency Maintenance (8/30/2021 @ 10:00 AM)

Posted on August 30, 2021 by TxDMV

Good morning,

The webDEALER system cannot assign plates, including special plates at this time. An emergency maintenance will be performed from 10:00 AM until 10:05 this morning (8/30/2021). Please log out of your system during this time frame.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.

Thank you,

Texas Department of Motor Vehicles

IT Department

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDEALER – Emergency Maintenance (8/30/2021 @ 10:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER – Emergency Maintenance (8/30/2021 @ 10:00 AM)

Initial Notification: RTS – Emergency Maintenance (8/30/2021 @ 10:00 AM)

Posted on August 30, 2021 by TxDMV

Good morning,

The RTS system cannot receive or delete inventory at this time. An emergency maintenance will be performed from 10:00 AM until 10:05 this morning (8/30/2021). Please log out of your system during this time frame.

Thank you,

Texas Department of Motor Vehicles

IT Department

 

Source: Tax Assessor-Collectors
Initial Notification: RTS – Emergency Maintenance (8/30/2021 @ 10:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS – Emergency Maintenance (8/30/2021 @ 10:00 AM)

Completed: eLicensing Release 10.2 (8/29/2021 @ 5:20AM)

Posted on August 29, 2021 by TxDMV

Good morning,

The deployment of the eLicensing system updates were completed as of 5:20 AM this morning, 8/29/2021.

 

Thank you,

Texas Department of Motor Vehicles

IT Department

 

 

 

Source: Dealers and Manufacturers
Completed: eLicensing Release 10.2 (8/29/2021 @ 5:20AM)

Posted in Dealers and Manufacturers | Comments Off on Completed: eLicensing Release 10.2 (8/29/2021 @ 5:20AM)

Completed: RTS Release 10.2 (8/29/2021 @ 5:20AM)

Posted on August 29, 2021 by TxDMV

Good morning,

The deployment of the RTS system updates were completed as of 5:20 AM this morning, 8/29/2021.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Completed: RTS Release 10.2 (8/29/2021 @ 5:20AM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS Release 10.2 (8/29/2021 @ 5:20AM)

County Reports for Texas by Texas (TxT) Transactions

Posted on August 27, 2021 by TxDMV

Please review and distribute as appropriate.

Thank you for supporting online renewal via the Internet Vehicle Title and Registration Service (IVTRS) maintained at Texas.gov. The Texas Department of Motor Vehicles (TxDMV) is enhancing the online renewal system with a new web-based application called Texas by Texas (TxT) in partnership with Texas.gov. As part of this project, the TxT website will be deployed on August 28, 2021.

This deployment of TxT will not affect how your office currently processes online renewal transactions using the Registration and Title System.

As background, TxT will serve as “a personal and portable government assistant that offers an even easier, faster, and more secure way for Texans to take care of government to do’s – like registration renewal.” The new TxT website will allow users to create a user account, link vehicles, and establish a personalized profile with stored payment information, transaction history, preferences, and other features, so they can receive reminders and complete transactions faster.

While TxT will not be actively promoted until later this year, it is possible some customers may renew their registration via TxT prior to the formal launch. If this occurs, your office may need to compare reports from IVTRS and TxT to reconcile online revenue transactions. For any renewals processed using TxT, separate reports – similar to the Batch Summary and Batch Detail reports – will be generated and automatically sent to your county. If your county receives these new reports, please review them for transaction reconciliation as needed.

IVTRS Reports
There are two ways that your county may access the current IVTRS reports:

  1. Use the TPE Admin tool to run the reports on demand
  2. Receive the daily reports via email from NIC (there are five).

New TxT Reports
Reports for TxT transactions will be emailed to your office like the IVTRS reports. These reports may also be downloaded through the TPE Admin tool.

How to Download Reports
Access the system at https://tpe2admin-tx.cdc.nicusa.com/Texas/Login.aspx.

  1. Confirm your login credentials are updated. If you’re unable to login, enter a ticket on ServiceNow to reset or unlock TPE account at: https://dirsharedservices.service-now.com/sp?id=sc_cat_item&sys_id=d857ee0edbe95b009d8e5eea4b96196a.
  2. The attached TPE Admin User Guide can be referenced to learn more about the TPE admin tool and how to access reports.
  3. A formal launch of TxT will occur later this year, and you will be provided more information prior to the TxT launch. Texas.gov (IVTRS) remains the preferred method for online renewal until TxT formally launches, and the TxDMV website will still redirect customers to Texas.gov for online renewals.

Thank you,

 

Roland D. Luna, Sr., Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
County Reports for Texas by Texas (TxT) Transactions

Posted in Tax Assessor-Collectors | Comments Off on County Reports for Texas by Texas (TxT) Transactions

Update to the Exempt Agency List

Posted on August 26, 2021 by TxDMV

Please review and distribute as appropriate.

Effective September 1, 2021, Senate Bill 795, enacted by the 87th Legislative Session, amends Transportation Code, Section 721.003(a), to include the Texas Military Department in the list of state agencies that may adopt rules exempting the agency from the requirement to display their name on each side of a state-owned motor vehicle under their control.

The Exempt Agency List has been updated to reflect the Texas Military Department and is available for use on the Texas Department of Motor Vehicles (TxDMV) Website at: https://www.txdmv.gov/exempt-agency-listing.

Thank you,

 

Roland D. Luna, Sr., Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Dealers and Manufacturers
Update to the Exempt Agency List

Posted in Dealers and Manufacturers | Comments Off on Update to the Exempt Agency List

Changes to Disabled Veteran License Plates Coming in 2022

Posted on August 26, 2021 by TxDMV

Texas DMV

NEWS RELEASE

Changes to Disabled Veteran License Plates Coming in 2022

Disabled Veteran Plates with the International Symbol of Access will be Available

(AUSTIN, Texas – August 26, 2021) A new state law will change the requirements for Texans with disabled veteran license plates who wish to park in spaces reserved for persons with disabilities.

Senate Bill 792 requires that as of Jan. 1, 2022, anyone parking in a disabled parking space must have a license plate or a disabled parking placard that features the International Symbol of Access (ISA). Currently, disabled veteran license plates do not feature the ISA, and all Texans with these plates are permitted to use disabled parking.

Texans with disabled veteran plates wanting to use disabled parking spaces beginning in 2022 may apply for a disabled parking placard or for a new disabled veteran license plate with the ISA if the veteran meets the eligibility requirements for an ISA after Jan. 1, 2022. Applicants may submit their paperwork at their local county tax assessor-collector’s office. Current placards will remain valid; however, the new requirements must be met at time of renewal.

Eligibility for Disabled Parking Placards or License Plates with the International Symbol of Access

Placard and plate eligibility is based on a medical condition that meets the legal definition of a disability. “Disability” means a condition in which a person has:

  • Visual acuity of 20/200 or less in the better eye with correcting lenses.
  • Visual acuity of more than 20/200 but with a limited field of vision in which the widest diameter of the visual field subtends an angle of 20 degrees or less.
  • Mobility problems that substantially impair a person’s ability to move around; these problems can be caused by:
    • Paralysis.
    • Lung disease.
    • Uses portable oxygen
    • Cardiac deficiency.
    • Wheelchair confinement.
    • Arthritis, neurological, or orthopedic condition.
    • Foot disorder.
    • Other medical condition causing a person to use a brace, cane, crutch or other assistive device.

A parking placard or plate with the ISA is only valid when being used by the person with the disability or someone who is driving the person with the disability.

It is a violation of state law to use the placard or plates for a disabled parking spot without the person with the disability in the vehicle. People who misuse disabled parking placards are subject to fines of up to $1,250 and/or up to 50 hours of community service.

—

Media Contact:            Customer Contact:                          
Media@TxDMV.gov     AskDMV@TxDMV.gov
(512) 465-1484              1-888-368-4689

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The Texas Department of Motor Vehicles registers and titles motor vehicles, licenses motor vehicle dealers, credentials motor carriers, issues oversize/overweight permits, investigates complaints against dealers and motor carriers, and awards grants to law enforcement agencies to reduce vehicle burglaries and thefts. Learn more at www.TxDMV.gov.

Source: News and Information
Changes to Disabled Veteran License Plates Coming in 2022

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