Temporary Suspension of Motor Carrier IRP Requirements for Wildfire Disaster Relief

Texas Governor Greg Abbott has suspended certain vehicle registration requirements related to Apportioned Registration, also known as the International Registration Plan (IRP), and Temporary Permits for operators of commercial motor vehicles associated with activities necessary to respond to the disaster.  

  • International Registration Plan (IRP) vehicle registration under Transportation Code, Section 502.091 and 43 TAC 217.56 to the extent the vehicle is not already registered under IRP, as long as the motor vehicle is registered in one of the 48 contiguous states of the United States; and
  • 72-/144-hour temporary registration permits under Transportation Code, Section 502.094 and 43 TAC 217.40(b)(3), as long as the vehicle is registered in another state of the United States or a state of the United Mexican States.

The suspension only applies to the vehicle registration requirements for operators of commercial vehicles that are providing disaster assistance pursuant to the declarations referenced in Governor Abbott’s proclamation. The suspension does not apply to any other requirement, including any safety requirements. Also, operators are responsible and liable for safely routing their vehicles and obtaining current restrictions and information concerning hazardous road conditions prior to movement.

 

A copy of Gov. Greg Abbott’s Disaster Declaration and the TxDMV Notice of Suspension must be carried in the vehicle, both of which are attached below. Please see related information at https://www.txdmv.gov.  

 

 

 

Source: Motor Carriers
Temporary Suspension of Motor Carrier IRP Requirements for Wildfire Disaster Relief

Posted in Motor Carriers | Comments Off on Temporary Suspension of Motor Carrier IRP Requirements for Wildfire Disaster Relief

Oversize/Overweight Permit Requirements Suspended for Wildfire Disaster Relief

Oversize/Overweight Permit Requirements Suspended for Wildfire Response

Texas Governor Greg Abbott declared a disaster for Texas counties impacted by wildfires. The Governor’s Office has temporarily suspended oversize/overweight permitting requirements for vehicles and loads associated with activities necessary to respond to the disaster. A copy of Gov. Greg Abbott’s Disaster Declaration and the TxDMV Notice of Suspension must be carried in the vehicle, both of which are attached below. Please see related information at https://www.txdmv.gov.  

 

 

Source: Motor Carriers
Oversize/Overweight Permit Requirements Suspended for Wildfire Disaster Relief

Posted in Motor Carriers | Comments Off on Oversize/Overweight Permit Requirements Suspended for Wildfire Disaster Relief

Resolved: RTS Batch Reports are now available (2/29/2024 @ 1:13 PM)

Good afternoon,

RTS Batch processing is complete. All transactions for 2/28/2024 have processed and reports 
are now available.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Batch Reports are now available (2/29/2024 @ 1:13 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Batch Reports are now available (2/29/2024 @ 1:13 PM)

Initial Notification: RTS Batch Reports are delayed (2/29/2024 7:52 AM)

Good morning,

The TxDMV RTS Batch for the night of 2/28/2024 is still processing at this time, including
transactions and reporting.  For this reason, the Cognos Active Registration Cube, used for
access to self-service reporting needs, Cognos and Administrative Reporting will be delayed,
including the following:

Finance
1  Fee Type Funds Report

2  Funds Remittance Report
3  Week/Month TO Date Fees Report
4  Monthly Funds Report
5  E-Pay Deposit/Refund Notification Report
6  VTR Funds Adjustment Report
7  Out of County Sales Tax Report
8  Daily USAS Transaction Code Report
9  Daily [County/Region] FTP Electronic Funds Transfers

Title
1  NMVTIS Inquiry Report
2  Duplicate CCO Titles Issues Report

Fraud Reports

Administrative
1  Voided Transactions Report


An update will be published once reports are available.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Reports are delayed (2/29/2024 7:52 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Reports are delayed (2/29/2024 7:52 AM)

RTS Performance Issues and Transactions (02/27/2024 @ 9:38 AM)

Good morning,


TxDMV is aware of reported RTS connectivity issues and that some RTS users could not log in.

Support staff has implemented a series of “unlocks” to address the RTS user log in issues.

If you are a RTS user that did not experience a login issue and/or did not experience any
lock out on your account, we still ask that you kindly log out of RTS, then log in again in order
to synchronize with RTS “unlock” commands so as to reestablish assured connectivity.

How to handle transactions after RTS unlocks

Scenario #1: You have completed the transaction but can’t print the transaction receipt.

        ○ Attempt to re-print the receipt
        ○ If unable to re-print, void the transaction and re-process the transaction
                    •  You will need to run a transaction reconciliation report to obtain the trans ID#,
                        in order to void, should you not have the trans ID# already

Scenario #2: You did not complete the transaction, and when you try to complete it,
                       the system tells you that the transaction is still i
n-process.

       ○ Access the pending transaction from your set asides
       ○ This should allow you to access the transaction to complete processing

Scenario #3: You did not complete the transaction, and it’s not in set aside.

       ○ Run the transaction reconciliation report to verify those transactions
            which are not completed
       ○ Redo transaction if the transaction was not completed.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
RTS Performance Issues and Transactions (02/27/2024 @ 9:38 AM)

Posted in Tax Assessor-Collectors | Comments Off on RTS Performance Issues and Transactions (02/27/2024 @ 9:38 AM)

Resolved: RTS and Cognos (11/27/2023 @ 9:17 AM)

Good morning,

The RTS and Cognos systems are available. 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Resolved: RTS and Cognos (11/27/2023 @ 9:17 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS and Cognos (11/27/2023 @ 9:17 AM)

Initial Notification: RTS and Cognos (02/27/2023 8:52 AM)

Good morning,

We have received reports that RTS and Cognos are experiencing login issues. Support
staff are currently working to resolve
the issues. 

We will publish an update when the issues are resolved.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS and Cognos (02/27/2023 8:52 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS and Cognos (02/27/2023 8:52 AM)

TxDMV publishes a rule proposal in the February 23, 2024, issue of the Texas Register.

Texas DMV


The Texas Department of Motor Vehicles (TxDMV) has proposed a rule in the February 23, 2024, issue of the Texas Register. A summary of the proposed rule and the proposed language is available on the TxDMV website at www.TxDMV.gov/general-counsel/proposed-and-adopted-rules-2024.

The proposal is published in the February 23, 2024, issue of the Texas Register and is posted for public comment until 5:00 p.m. on March 25, 2024.

The proposal includes:

  • amendments to 43 Texas Administrative Code Chapter 219, concerning cleanup.

Source: Dealers and Manufacturers
TxDMV publishes a rule proposal in the February 23, 2024, issue of the Texas Register.

Posted in Dealers and Manufacturers | Comments Off on TxDMV publishes a rule proposal in the February 23, 2024, issue of the Texas Register.

Resolved: Cognos Unavailable (02/22/2024 @ 12:55 PM)

Good afternoon,

The Cognos system is now available.


We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Resolved: Cognos Unavailable (02/22/2024 @ 12:55 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Unavailable (02/22/2024 @ 12:55 PM)

Initial Notification: Cognos System Unavailable 02/22/2024 12:15 PM)

Good afternoon,

Due to a network event experienced this morning at the TxDMV Headquarters, the
Cognos System will need to be restarted at 12:15 PM for a short maintenance window.
During this time the Cognos System will be
unavailable.

We will publish an update when the Cognos System becomes available.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos System Unavailable 02/22/2024 12:15 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos System Unavailable 02/22/2024 12:15 PM)

Resolved: RTS Unavailable (2/22/2024 @ 11:47 AM)

Good morning,


The Registration and Titling System (RTS) is now available.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Unavailable (2/22/2024 @ 11:47 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Unavailable (2/22/2024 @ 11:47 AM)

Resolved: webDEALER Performance Issues (02/22/2024 11:45 AM)

Good morning,

The webDealer system is now available. 

Please remember that if you used an Internet Down tag, you must enter the information for that tag into 
webDealer as soon as the system is accessible. Doing this will ensure you always
have the full allocation of
unused Internet Down tags available when you need them. Also,
remember that unused Internet Down tags
are valid for one year from the date they are
printed.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Division

 

 

 

 

Source: Dealers and Manufacturers
Resolved: webDEALER Performance Issues (02/22/2024 11:45 AM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Performance Issues (02/22/2024 11:45 AM)

Initial Notification: webDealer Unavailable (2/22/2024 @ 9:59 AM)

Good morning,

TxDMV is aware that webDealer is unavailable. TxDMV HQ experienced a power outage a
short time ago which impacted our network connectivity and applications, including
webDealer.

Support staff are working to resolve the issue.  We will provide an update once the issue is
resolved.

We apologize for the inconvenience and any impact on you or your customers.


As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Initial Notification: webDealer Unavailable (2/22/2024 @ 9:59 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer Unavailable (2/22/2024 @ 9:59 AM)

Initial Notification: RTS Unavailable (2/22/2024 @ 9:53 AM)

Good morning,


TxDMV is aware that RTS is unavailable. TxDMV HQ experienced a power outage a short time ago
which impacted our network connectivity and applications, including RTS.

Support staff are working to resolve the issue.  We will provide an update once the issue is resolved.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Unavailable (2/22/2024 @ 9:53 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unavailable (2/22/2024 @ 9:53 AM)

Webinar Invite for webDEALER 101 Dealer Training

Please review and distribute as appropriate.

Join us online for our virtual webDEALER 101 – Dealer Training.

These dealer trainings will be specific to licensed motor vehicle dealers and their staff.

This presentation will be an overview and introductory training on getting started with webDEALER and available resources.

This training will be provided monthly, and a registration link will be provided each month. The training schedule is listed below. Space is limited, so please register for your virtual “seat” using the link provided.

Training Schedule
Thursday, March 14, 2024, at 2:00 PM – 3:00 PM CST
          • https://attendee.gotowebinar.com/register/5782918127362429280
Thursday, April 11, 2024, at 10:00 AM – 11:00 AM CST
          • https://attendee.gotowebinar.com/register/4449824050374505816
Thursday, April 11, 2024, at 2:00 PM – 3:00 PM CST
          • https://attendee.gotowebinar.com/register/6620857038402162266

Thank you,

 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

 

Source: Dealers and Manufacturers
Webinar Invite for webDEALER 101 Dealer Training

Posted in Dealers and Manufacturers | Comments Off on Webinar Invite for webDEALER 101 Dealer Training

RTS Performance Issues and Transactions (02/20/2024 @ 10:31 AM)

Good morning,


TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in.

Support staff has implemented a series of “unlocks” to address the RTS user log in issues.

If you are a RTS user that did not experience a login issue and/or did not experience any
lock out on your account, we still ask that you kindly log out of RTS, then log in again in order
to synchronize with RTS “unlock” commands so as to reestablish assured connectivity.

How to handle transactions after RTS unlocks

Scenario #1: You have completed the transaction but can’t print the transaction receipt.

        ○ Attempt to re-print the receipt
        ○ If unable to re-print, void the transaction and re-process the transaction
                    •  You will need to run a transaction reconciliation report to obtain the trans ID#,
                        in order to void, should you not have the trans ID# already

Scenario #2: You did not complete the transaction, and when you try to complete it,
                       the system tells you that the transaction is still i
n-process.

       ○ Access the pending transaction from your set asides
       ○ This should allow you to access the transaction to complete processing

Scenario #3: You did not complete the transaction, and it’s not in set aside.

       ○ Run the transaction reconciliation report to verify those transactions
            which are not completed
       ○ Redo transaction if the transaction was not completed.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
RTS Performance Issues and Transactions (02/20/2024 @ 10:31 AM)

Posted in Tax Assessor-Collectors | Comments Off on RTS Performance Issues and Transactions (02/20/2024 @ 10:31 AM)

Resolved: RTS Performance Issues (02/20/2023 @ 10:22 AM)

Good morning,


The Registration and Titling System (RTS) performance issues have been resolved. 

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Performance Issues (02/20/2023 @ 10:22 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Performance Issues (02/20/2023 @ 10:22 AM)

Initial Notification: RTS Performance Issues (02/20/2024 @ 10:15 AM)

Good morning,


TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in.

Support staff are working to resolve the issue.  We will provide an update once the issue is resolved.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Performance Issues (02/20/2024 @ 10:15 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Performance Issues (02/20/2024 @ 10:15 AM)

Completed: webDEALER Planned Maintenance (02/18/2023 @ 7:50 AM)

Good morning,

The webDEALER planned maintenance was completed as of 7:50 AM this morning, Sunday, 
02/18/2024.

Please remember that if you used an Internet Down tag, you must enter the information for
that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always
have the full allocation of unused Internet Down tags available when you need them. Also
remember that unused Internet Down tags are valid for one year from the date they are printed.
 


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Completed: webDEALER Planned Maintenance (02/18/2023 @ 7:50 AM)

Posted in Dealers and Manufacturers | Comments Off on Completed: webDEALER Planned Maintenance (02/18/2023 @ 7:50 AM)

Completed: Scheduled RTS Planned Maintenance (02/18/2024 @ 7:50 AM)

Good morning,

The Registration and Titling System (RTS) planned system maintenance was
completed 
as of 7:50 AM this morning, Sunday, February 18, 2024.

The RTS system is now available.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Completed: Scheduled RTS Planned Maintenance (02/18/2024 @ 7:50 AM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: Scheduled RTS Planned Maintenance (02/18/2024 @ 7:50 AM)

Final Reminder Notification: RTS Planned Maintenance (02/18/2024 @ 5:00 AM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the RTS System starting at 5:00 AM, Sunday (02/18/2024), lasting 
up to 9:00 AM Sunday morning.
During the deployment window, the RTS System
will be unavailable.
 

Note: A notification update will be published once the RTS system maintenance is 
completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Final Reminder Notification: RTS Planned Maintenance (02/18/2024 @ 5:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Final Reminder Notification: RTS Planned Maintenance (02/18/2024 @ 5:00 AM)

Final Reminder Notification: webDealer Planned Maintenance (02/18/2024 @ 5:00 AM)

Good afternoon,

On Sunday, February 18, 2024, the Texas Department of Motor Vehicles (TxDMV) will update
the webDealer System starting at 5:00 AM, lasting up to 9:00 AM (02/18/2024). During the 
deployment window, webDealer will be unavailable.  

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Dealers and Manufacturers
Final Reminder Notification: webDealer Planned Maintenance (02/18/2024 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Final Reminder Notification: webDealer Planned Maintenance (02/18/2024 @ 5:00 AM)

Initial Notification: webDealer Planned Maintenance (02/18/2024 @ 5:00 AM)

Good morning,

On Sunday, February 18, 2024, the Texas Department of Motor Vehicles (TxDMV) will update
the webDealer System starting at 5:00 AM, lasting up to 9:00 AM (02/18/2024). During the 
deployment window, webDealer will be unavailable.  

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDealer Planned Maintenance (02/18/2024 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer Planned Maintenance (02/18/2024 @ 5:00 AM)

Initial Notification: RTS Scheduled Maintenance (02/18/2024 @ 5:00 AM)

Good morning,

The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the RTS System starting at 5:00 AM, Sunday (02/18/2024), lasting 
up to 9:00 AM Sunday morning.
During the deployment window, the RTS System
will be unavailable.
 

Note: A notification update will be published once the RTS system maintenance is 
completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Scheduled Maintenance (02/18/2024 @ 5:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Scheduled Maintenance (02/18/2024 @ 5:00 AM)

TxDMV Holiday Hours – Presidents Day 2024

Texas DMV


The Texas Department of Motor Vehicles will be closed in observance of Presidents Day on Monday, February 19, 2024.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov

American Flag

Source: Motor Carriers
TxDMV Holiday Hours – Presidents Day 2024

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – Presidents Day 2024