Author Archives: TxDMV

Courtesy Copy: e-View for Specialty License Plate Designs

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing three redesigned license plates, Auburn University, Florida State University and Dallas Cowboys. We offer you the opportunity to provide input on these license plates. Please visit … Continue reading

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Webinar Invite for RTB 003-20

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss RTB #003-20 “Eligibility for Placement of a Communication Impediment Indicator.” The webinar schedule is listed below, and space is limited. Please reserve your virtual … Continue reading

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RTB 003-20 Eligibility for Placement of a Communication Impediment Indicator

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachments If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 003-20 Eligibility … Continue reading

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Resolved: Cognos Reports delayed (2/18/2020 @ 7:00 AM)

Good morning,   Cognos Reports are available.     We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department               Source: Tax Assessor-Collectors … Continue reading

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Initial Notification: Cognos Reports delayed (2/17/2020 @ 9:00 AM)

Good morning,   Cognos Reports will be delayed and are expected to be available by 9:00 AM tomorrow morning (2/18/2020). A notification will be sent once the reports are available.    We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Update: Attached list of Counties Affected by Friday’s RTS outage

Good afternoon, Additional reports were blank for counties on the attached list.  Impacted counties will have to manually run the following reports if they have not already done so. Title Package Report Inventory Action Report Substation Summary Report (The date … Continue reading

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County Reports Affected by Friday’s RTS outage

Good afternoon, Registration and Title System (RTS) maintenance conducted the evening of February 13 prevented batch processes from running normally and resulted in RTS being unavailable until today at 11:00 a.m.  As a result, the following reports were blank and … Continue reading

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Resolved Clarification: webDEALER System Available (2/14/2020 @ 11:00 AM)

Good morning,  The webDEALER system was available as of 11:00 AM this morning, 2/14/2020.  Our research found that the cause of the outage was due to a DCS server issue. Please remember that if you used an Internet Down tag, you must enter … Continue reading

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Resolved Clarification: RTS System Available (2/14/2020 @ 11:00 AM)

Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020.  Our research found that the cause of the outage was due to a DCS server issue. We apologize for the inconvenience and any impact on you or your … Continue reading

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Resolved: webDEALER System Available (2/14/2020 @ 11:00 AM)

Good morning,  The webDEALER system was available as of 11:00 AM this morning, 2/14/2020. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing … Continue reading

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Resolved: RTS System Available (2/14/2020 @ 11:00 AM)

Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax Assessor-Collectors Resolved: … Continue reading

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Update: RTS Unavailable (2/14/2020 @ 10:00 AM)

Good morning, The RTS system is currently still unavailable. Support staff continue working to identify and resolve the issue. An update will be sent by 12:00 PM this afternoon, 2/14/2020. We apologize for the inconvenience and any impact on you … Continue reading

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Update: webDEALER Unavailable (2/14/2020 @ 10:00 AM)

Good morning, The webDEALER system is currently still unavailable. Support staff continue working to identify and resolve the issue. An update will be sent by 12:00 PM this afternoon, 2/14/2020. As a reminder, if you are unable to print buyer’s … Continue reading

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Initial Notification: RTS unavailable (2/14/2020 @ 5:30 AM)

Good morning, An issue has been identified, which prevents users from completing title and registration transactions.  Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning, 2/14/2020.   Thank you, TxDMV Customer Service … Continue reading

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Initial Notification: webDEALER Unavailable (2/14/2020 @ 5:30AM)

Good morning, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning 2/14/2020. As a reminder, if you are unable to print buyer’s tags, … Continue reading

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TxDMV Holiday Hours – Presidents Day 2020

The Texas Department of Motor Vehicles (TxDMV) will be closed on Presidents Day, Monday, Feb. 17, 2020. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. … Continue reading

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Resolved: COGNOS Reports are not available

Good morning, All COGNOS reports are now available.   Thank you, Texas Department of Motor Vehicles IT Department       Source: Tax Assessor-Collectors Resolved: COGNOS Reports are not available

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Update: COGNOS Reports are not available

Good afternoon, The maintenance over the weekend of February 8 disrupted the batch processes that generates the Cognos reports. To provide updated reports for the week, we will initiate the batch process this evening at 5:00 PM and they will continue … Continue reading

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COGNOS Reports are not available

Good afternoon,   COGNOS reports are not available.  We will send an update when the reports are available.   Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors COGNOS Reports are not available

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Initial Notification: Scheduled Maintenance (2/9/2020 @ 12:01 AM)

Good afternoon, On Sunday, February 9, 2020, the Texas Department of Motor Vehicles (TxDMV) will be performing scheduled maintenance that will require a system outage. The duration of the maintenance is scheduled for up to 12 hours beginning at 12:01 … Continue reading

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Specialty License Plate Assembly Procedures

Please review and distribute as appropriate. Registration and Title System (RTS) Release 9.5.0 added a new barcode page that prints automatically with the issuance of receipts when processing initial exempt registrations, personalized dealer license plates, and qualifying specialty license plate … Continue reading

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TxDMV Weather Delays – Feb. 6, 2020

MEDIA ADVISORY: The following Texas Department of Motor Vehicles regional service centers have adjusted operating hours on Thursday, Feb. 6, 2020, due to road conditions: Abilene: Delayed opening until noon Midland-Odessa: Delayed opening until noon Vehicle title and registration services: Most vehicle … Continue reading

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7:30 a.m. update: TxDMV Weather Closures – Feb. 5, 2020

MEDIA ADVISORY: The following Texas Department of Motor Vehicles regional service centers have adjusted operating hours on Wednesday, Feb. 5, 2020, due to inclement weather: Abilene: Closed Amarillo: Closed El Paso: Delayed opening until 10 a.m. Lubbock: Closed Midland-Odessa: Closed Wichita … Continue reading

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TxDMV Weather Closures – Feb. 5, 2020

MEDIA ADVISORY: The following Texas Department of Motor Vehicles regional service centers will be closed on Wednesday, Feb. 5, 2020, due to inclement weather: Abilene Amarillo Lubbock Midland-Odessa Wichita Falls Vehicle title and registration services: Most vehicle title and registration services are … Continue reading

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CANCELLED-2/5/20 TxDMV Finance & Audit Committee Meeting

NOTICE OF CANCELLATION OF FEBRUARY 5, 2020 FINANCE & AUDIT COMMITTEE MEETING TEXAS DEPARTMENT OF MOTOR VEHICLES The Texas Department of Motor Vehicles (TxDMV) February 5, 2020 Finance and Audit Committee Meeting is cancelled.     Source: Dealers and Manufacturers … Continue reading

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