Author Archives: TxDMV

eLINC System is back online

The eLINC system is back online.  The TxDMV regrets the earlier inconvenience.    Source: Motor Carriers eLINC System is back online

Posted in Motor Carriers | Comments Off on eLINC System is back online

eLinc System is Offline

The eLinc system is experiencing technical difficulties and is currently offline.  You may contact Credentialing Services at 1-800-299-1700, option 3 for more information. The TxDMV regrets the inconvenience. We will send out a notification when eLinc is back online.    … Continue reading

Posted in Motor Carriers | Comments Off on eLinc System is Offline

Correction: RTS – Search by Owner Feature (4/8/2021 @ 10:03AM)

Good morning, The VIN Look Up feature is currently working. The Search by Owner feature will not be available for the rest of today. This feature should be restored tomorrow. We apologize for the inconvenience and any impact on you … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Correction: RTS – Search by Owner Feature (4/8/2021 @ 10:03AM)

Update: RTS – Search by Own the Search by Owner/VIN Look Up (4/8/2021 @ 9:48AM)

Good morning, The Search by Owner/VIN Look Up feature will not be available for the rest of today. This feature should be restored tomorrow. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update: RTS – Search by Own the Search by Owner/VIN Look Up (4/8/2021 @ 9:48AM)

Resolved: RTS System is Available (4/8/2021 @ 9:15AM)

Good morning, The RTS services have been restored with the exception of the Search By Owner/VIN Look Up feature. Support staff continue to troubleshoot that issue. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS System is Available (4/8/2021 @ 9:15AM)

Initial Notification: RTS Unavailable (4/8/2021 @ 8:45AM)

Good morning, The RTS system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unavailable (4/8/2021 @ 8:45AM)

Huntsville Lockdown April 6, 2021

As of today, April 6, 2021, the Wynne Unit in Huntsville is under lockdown status. This is a routine lockdown. At this time, TDCJ anticipates being in lockdown status through the week and possibly into next week.   No special plate … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Huntsville Lockdown April 6, 2021

Resolved: TxDMV Call Centers Available (4/5/2021 @ 11:23 AM)

Good morning,   All Texas Department of Motor Vehicles call centers are now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   Texas Department of Motor Vehicles IT Department   Source: Dealers and … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: TxDMV Call Centers Available (4/5/2021 @ 11:23 AM)

Media Advisory: Vehicle Title & Registration Waiver Ends April 14, 2021

Media Advisory Vehicle Title & Registration Waiver Ends April 14, 2021Texans have until the end of that day to complete overdue transactions (AUSTIN, Texas – April 5, 2021) The temporary waiver of certain vehicle title and registration requirements, announced by Governor … Continue reading

Posted in News and Information | Comments Off on Media Advisory: Vehicle Title & Registration Waiver Ends April 14, 2021

Initial Notification: TxDMV Call Centers unavailable (4/5/2021 @ 10:14 AM)

Good morning,   All Texas Department of Motor Vehicles call centers are currently unavailable. Telecommunication support staff are currently working to identify and resolve the issue.    We apologize for the inconvenience and any impact on you or your customers.   … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: TxDMV Call Centers unavailable (4/5/2021 @ 10:14 AM)

April 2021 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

Posted in Motorist Services | Comments Off on April 2021 Motor Vehicle Title Manual Update

April 2021 Registration Manual Revisions

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any … Continue reading

Posted in Motorist Services | Comments Off on April 2021 Registration Manual Revisions

TxDMV Board Meeting – April 1, 2021

Board Meeting Thursday, April 1, 2021 – 8:00 a.m. via telephone conference call using Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov. Instructions for accessing … Continue reading

Posted in Dealers and Manufacturers | Comments Off on TxDMV Board Meeting – April 1, 2021

TxDMV Finance and Audit Committee Meeting – March 31, 2021

Finance and Audit Committee Meeting Wednesday, March 31, 2021 – 2:00 p.m. via telephone conference call using Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov. … Continue reading

Posted in News and Information | Comments Off on TxDMV Finance and Audit Committee Meeting – March 31, 2021

Resolved: eLICENSING System Performance Degradation

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce has resolved the performance issues.    We apologize for any inconvenience. Thank you, Texas Department of Motor VehiclesIT Department     Source: Dealers and Manufacturers Resolved: eLICENSING System Performance Degradation

Posted in Dealers and Manufacturers | Comments Off on Resolved: eLICENSING System Performance Degradation

Initial Notification: eLICENSING System Performance Degradation

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce has reported that eLicensing users may be experiencing issues with some functionality that is not available or running at less than optimal performance. Salesforce support staff are working to resolve the issue.  … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: eLICENSING System Performance Degradation

Resolved: MyPlates is Unavailable

Good morning, MyPlates is now available.   We apologize for the inconvenience. Thank you,  Texas Department of Motor Vehicles IT Services Division   Source: Motorist Services Resolved: MyPlates is Unavailable

Posted in Motorist Services | Comments Off on Resolved: MyPlates is Unavailable

Initial Notification: MyPlates is Unavailable

Good morning, MyPlates is currently unavailable.  IT support staff are working to resolve the issue. We apologize for the inconvenience. Thank you,  Texas Department of Motor Vehicles IT Services Division   Source: Motorist Services Initial Notification: MyPlates is Unavailable

Posted in Motorist Services | Comments Off on Initial Notification: MyPlates is Unavailable

Complete: eLicensing Release 10.0.0 (3/20/2021 @ 10:47 PM)

Good evening, The deployment of the eLicensing system updates were completed as of 10:47 PM this evening, 3/20/2021. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Complete: eLicensing Release 10.0.0 (3/20/2021 @ 10:47 PM)

Posted in Dealers and Manufacturers | Comments Off on Complete: eLicensing Release 10.0.0 (3/20/2021 @ 10:47 PM)

Postponed: webDEALER Release 10.0.0

Good afternoon, The webDEALER Release 10.0.0 has been postponed. A communication will be sent when a new date has been scheduled for the release. Thank you,  Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Postponed: … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Postponed: webDEALER Release 10.0.0

Postponed: RTS/webDEALER Release 10.0.0

Good afternoon, The RTS/webDEALER Release 10.0.0 has been postponed. A communication will be sent when a new date has been scheduled for the release. Thank you,  Texas Department of Motor Vehicles IT Services Division   Source: Tax Assessor-Collectors Postponed: RTS/webDEALER … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Postponed: RTS/webDEALER Release 10.0.0

Update: RTS/webDEALER Release 10.0.0 (3/20/2021 @ 6:00 PM)

Good afternoon, Over the weekend of March 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update: RTS/webDEALER Release 10.0.0 (3/20/2021 @ 6:00 PM)

Reminder: eLicensing Release 10.0.0 (3/20/2021 @ 10:00 PM)

Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system with Release 10.0.0 on Saturday, March 20, 2021 starting at 10:00 PM until 11:00 PM. During the deployment of the 10.0.0 Release you may experience intermittent connectivity … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Reminder: eLicensing Release 10.0.0 (3/20/2021 @ 10:00 PM)

Initial Notification: webDEALER Release 10.0.0 (3/20/2021 @ 6:00 PM)

  Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the webDEALER system with Release 10.0.0 on Saturday, March 20, 2021 starting at 6:00 PM until Sunday, March 21, 2021 at 6:00 PM. During the deployment of the 10.0.0 … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Release 10.0.0 (3/20/2021 @ 6:00 PM)

Texas Department of Motor Vehicles Customer Service Survey – 2021

The Texas Department of Motor Vehicles strives to provide premier customer service.  To help us on our path of continual improvement, the department would appreciate your feedback through a brief online survey that will take approximately five minutes. Your anonymous … Continue reading

Posted in Contractors and Vendors | Comments Off on Texas Department of Motor Vehicles Customer Service Survey – 2021