Author Archives: TxDMV

Reminder: RTS Scheduled Maintenance (04/28/2024 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (04/28/2024), lasting up to 8:30 AM Sunday morning. During the deployment window, the RTS System … Continue reading

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Reminder: webDealer Planned Maintenance (04/28/24 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled maintenance for the webDealer System starting at 5:00 AM, Sunday (04/28/2024), lasting up to 8:30 AM Sunday morning. As a reminder, if you are unable to print … Continue reading

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Completed: RTS Batch Reports are now available (4/26/2024 @ 10:25 AM)

Good morning, RTS Batch processing is complete. All transactions for 4/25/2024 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division           Source: Tax Assessor-Collectors Completed: RTS Batch Reports … Continue reading

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TxDMV publishes a rule proposal in the April 26, 2024, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) has proposed a rule in the April 26, 2024, issue of the Texas Register. A summary of the proposed rule and the proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules-2024. The proposal … Continue reading

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TxDMV publishes rule adoptions in the April 26, 2024, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) adopts rules in the April 26, 2024, issue of the Texas Register. The adopted rules are available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The adoptions include: revisions to 43 Texas Administrative Code (TAC) Chapter … Continue reading

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Correction: RTS Batch Reports are delayed (4/26/2024 8:03 AM)

Good morning, The TxDMV RTS Batch for the night of 4/25/2024 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading

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Initial Notification: RTS Batch Reports are delayed (4/26/2024 8:03 AM)

Good morning, The TxDMV RTS Batch for the night of 2/25/2024 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading

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Initial Notification: RTS Scheduled Maintenance (04/28/2024 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (04/28/2024), lasting up to 8:30 AM Sunday morning. During the deployment window, the RTS System … Continue reading

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Initial Notification: webDealer Planned Maintenance (04/28/24 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled maintenance for the webDealer System starting at 5:00 AM, Sunday (04/28/2024), lasting up to 8:30 AM Sunday morning. As a reminder, if you are unable to print … Continue reading

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Resolved: RTS Performance Issues (04/22/2024 @ 10:17 AM)

Good morning, The Texas Department of Motor Vehicles database connection issues appear to be self-resolving. If you continue to experience these issues, please restart your computer. We apologize for the inconvenience and any impact on you or your customers. Thank you, … Continue reading

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Initial Notification: RTS Performance Issues (04/22/2024 @ 08:20 AM)

Good morning, The Texas Department of Motor Vehicles is aware of database connection issues and are working to resolve them. This may impact your connection to RTS and other systems. We are still determining impact and will update you accordingly. … Continue reading

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MVCPA publishes a rule proposal in the April 19, 2024, issue of the Texas Register.

The Motor Vehicle Crime Prevention Authority (MVCPA) proposes a rule in the April 19, 2024, issue of the Texas Register. A summary of the proposed rule and the proposed language is available on MVCPA’s website Proposed and Adopted Rules 2024 … Continue reading

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Resolved: Cognos Unavailable (04/05/2024 @ 10:55 AM)

Good morning, Cognos reports are now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: Cognos Unavailable … Continue reading

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Initial Notification: Cognos Reporting Issue (04/05/2024 @ 9:05 AM)

Good morning, TxDMV IT Support Staff are aware of an issue with Cognos Reporting affecting the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds … Continue reading

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RTB 001-24 Title and Registration Procedures for Mini Vehicles

Please review and distribute as appropriate. Registration and Title Bulletin (RTB) #001-24 provides guidance on the titling and registration of mini vehicles. RTB #001-24 is attached.   Thank you, Annette Quintero, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles … Continue reading

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Resolved: webDEALER Performance Issues (03/28/2024 @ 4:59 PM)

Good afternoon, The webDealer performance issue has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you always have … Continue reading

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Resolved: RTS Performance Issues and Transactions (03/28/2024 @ 4:58 PM)

Good afternoon, The RTS performance issues where some users could not log in has been resolved. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user that did not … Continue reading

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Initial Notification: RTS Performance Issues (03/28/2024 @ 3:00 PM)

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the … Continue reading

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Initial Notification: webDEALER Performance Issues (03/28/2024 @ 3:00 PM)

Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.  We apologize for the inconvenience and any impact on you or your customers. As a … Continue reading

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Special Eclipse Size and Weight Permit Route Restrictions for April 8, 2024

Due to the Solar Eclipse on Monday, April 8, 2024, that is expected to cause severe traffic delays, no size/weight permitted travel will be allowed on that day from midnight to midnight in the following counties: [Map] Anderson, Atascosa, Bandera, … Continue reading

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Resolved: webDEALER Performance Issues (03/25/2024 @ 5:30 PM)

Good afternoon, The statewide data center connectivity outage has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you … Continue reading

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Resolved: RTS Performance Issues (03/25/2024 @ 5:30 PM)

Good afternoon, The statewide data center connectivity outage has been resolved. Thank you, Texas Department of Motor Vehicles IT Services Division           Source: Tax Assessor-Collectors Resolved: RTS Performance Issues (03/25/2024 @ 5:30 PM)

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Update: RTS Performance Issues (03/25/2024 @ 10:22 AM)

Good morning, The Registration and Titling System (RTS) is operational at this time.  The issues experienced this morning were caused by a statewide data center connectivity outage.  This impacted several agencies, including TxDMV.  RTS is now functioning as normal.  However, … Continue reading

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Update: webDEALER Performance Issues (03/25/2024 10:22 AM)

Good morning, The webDealer system is operational at this time. The issues experienced this morning were caused by a statewide data center connectivity outage.  This impacted several agencies, including TxDMV.  webDealer is now functioning as normal.  However, the statewide vendor … Continue reading

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Final Reminder: FY 2024 TxDMV External Customer Satisfaction Survey

The Texas Department of Motor Vehicles (TxDMV) strives to provide premier customer service. If you have already responded to our survey, thank you. If not, the department would appreciate your feedback through a brief online survey that will take approximately … Continue reading

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