Author Archives: TxDMV

Initial Notification: webDealer System Maintenance (10/12/2024 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will affect the webDealer System starting at 6:00 PM, Saturday (10/12/2024), lasting up to 10:00 AM Sunday morning (10/13/2024). During the maintenance window, you may … Continue reading

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Initial Notification: RTS System Maintenance (10/12/2024 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be performing systemmaintenance for the Registration and Title System (RTS) starting at 6:00 PM, Saturday (10/12/2024), lasting up to 10:00 AM, Sunday (10/13/2024). During the deployment window, the RTS POS … Continue reading

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Initial Notification: RTS Batch Reports Issue (10/07/2024 @ 8:53 AM)

Good morning, Due to system issues which occurred Friday evening, the RTS report batch generation process for Friday did not run for some offices. For some cases, your Friday information will have Saturday’s Date.  If you worked on Saturday both … Continue reading

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Completed: webDEALER System Maintenance (10/05/2024 @ 8:55 PM)

Good evening, The webDEALER system maintenance was completed as of 8:55 PM this evening, Saturday, October 05, 2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon … Continue reading

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Completed: RTS System Maintenance (10/05/2024 @ 8:55 PM)

Good evening, The Registration and Titling System (RTS) system maintenance was completed as of 8:55 PM this evening, Saturday, October 5, 2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System … Continue reading

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Initial Notification: RTS System Maintenance (10/05/2024 @ 7:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 7:00 PM, Saturday (10/05/2024), lasting up to 2:00 AM, Sunday (10/06/2024). During the deployment window, the RTS POS … Continue reading

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Initial Notification: webDealer System Maintenance (10/05/2024 @ 7:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be performing systemmaintenance for the webDealer System starting at 7:00 PM, Saturday (10/05/2024), lasting up to 2:00 AM Sunday morning (10/06/2024). As a reminder, if you are unable to print … Continue reading

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Registration Open for November Dealer webDEALER Webinars!

November Dealer webinars are available for registration! Join us online for webDEALER 101 and webDEALER 102 Dealer Training Webinars.  The information provided will be specific to dealers. Don’t wait! Your virtual “seat” awaits, just click on the links below.  Webinar … Continue reading

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Correction: Resolved: RTS Issue (10/02/2024 @ 11:15AM)

Good morning, The issue where some counties could not run their RTS Batch reports has been resolved. We apologize for any impact this may have had on you or your customers.   Thank you, Texas Department of Motor Vehicles IT … Continue reading

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Informational: Steps to Generate RTS Reports (10/02/2024 @ 11:15 AM)

Good morning, If you are currently having any reporting issues, please follow the below instructions as needed. If you need Inventory Action report or Title Package report: Rerun Inventory Action report: Step 1: Go to Inventory, Inventory Action ReportStep 2: … Continue reading

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Resolved: RTS Issue (09/27/2024 @ 11:15AM)

Good morning, The issue where some counties could not run their RTS Batch reports has been resolved. We apologize for any impact this may have had on you or your customers.   Thank you, Texas Department of Motor Vehicles IT … Continue reading

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Initial Notification: RTS Batch Reports Issue (10/02/2024 @ 8:35 AM)

Good morning, The TxDMV have received reports that some counties are experiencing issues running their RTS Batch reports. Support Staff are actively working to identify and resolve the issue. Thank you,   Texas Department of Motor Vehicles IT Services Division … Continue reading

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Initial Notification: Active Registration Cube Issue (10/01/2024 @ 9:38 AM)

Good morning, The Active Registration Cube is currently unavailable on the Cognos Portal. IT Support Staff are aware and are actively working to resolve the issue. An update will be provided when additional information is available. We apologize for the … Continue reading

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Completed: webDEALER System Maintenance (09/29/2024 @ 10:30 AM)

Good morning, The webDEALER system maintenance was completed as of 10:30 AM this morning, Sunday, 09/29/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the … Continue reading

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Completed: RTS System Maintenance (09/29/2024 @ 10:30 AM)

Good morning, The Registration and Titling System (RTS) system maintenance was completed as of 10:30 AM this morning, Sunday, 09/29/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (09/29/2024 … Continue reading

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Initial Notification: RTS System Maintenance (09/28/2024 @ 7:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 7:00 PM, Saturday (09/28/2024), lasting up to 10:00 AM, Sunday (09/29/2024). During the deployment window, the RTS POS … Continue reading

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Initial Notification: webDealer System Maintenance (09/28/2024 @ 7:00 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be performing systemmaintenance for the webDealer System starting at 7:00 PM, Saturday (09/28/2024), lasting up to 10:00 AM Sunday morning (09/29/2024). As a reminder, if you are unable to print … Continue reading

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Resolved: RTS Issue (09/27/2024 @ 10:08 AM)

Good morning, The issue where some users could not access the Registration and Titling System (RTS) has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT … Continue reading

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Initial Notification: RTS Issue (09/27/2024 @ 8:00 AM)

Good morning, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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San Antonio Regional Service Center Relocation

MEDIA ADVISORY San Antonio Regional Service Center Relocation (AUSTIN, Texas – September 24, 2024) The Texas Department of Motor Vehicles (TxDMV) San Antonio Regional Service Center will open in a new location at 6909 North Loop 1604 E, Suite 1199, … Continue reading

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Completed: webDEALER System Maintenance (09/22/2024 @ 6:45 AM)

Good morning, The webDEALER system maintenance was completed as of 6:45 AM this morning, Sunday, 09/22/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the … Continue reading

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Completed: RTS System Maintenance (09/22/2024 @ 6:45 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 6:45 AM this morning, Sunday, 09/22/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (09/22/2024 @ 6:45 … Continue reading

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Initial Notification: RTS System Maintenance (09/21/2024 @ 10:00 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 10:00 PM, Saturday (09/21/2024), lasting up to 10:00 AM, Sunday (09/22/2024). During the deployment window, the RTS POS … Continue reading

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Initial Notification: webDealer System Maintenance (09/21/2024 @ 10:00 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be performing systemmaintenance for the webDealer System starting at 10:00 PM, Saturday (09/21/2024), lasting up to 10:00 AM Sunday morning (09/22/2024). As a reminder, if you are unable to print … Continue reading

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TxDMV Customer Service and Protection Advisory Committee Meeting September 20, 2024 9 a.m. CDST

TxDMV Customer Service and Protection Advisory Committee MeetingFriday, September 20, 2024 – 9:00 a.m. The physical location of the meeting will be the Lone Star Conference Room of Building 1, 4000 Jackson Avenue, Austin, Texas 78731, where the teleconference call … Continue reading

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