Author Archives: TxDMV

Initial Notification: webDealer Release 23.1.2 (12/08/2022 @ 10:30 PM)

Good afternoon, This is to inform you that on the evening of December 8, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer (eTAG) System starting at 10:30 PM until approximately 11:30 PM (during non-business hours). •  What:  23.1.2 … Continue reading

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Resolved: Dealer lookup issue on GDN list (11/23/2022 @ 12:05 PM)

Good afternoon, We are aware of an issue where some dealers are not returning from the Independent (GDN) Motor Vehicle Dealers List.  The Dealer lookup issue is now resolved.  A fix was implemented this morning, 11/23/2022, shortly after 11:00 AM.  Dealer … Continue reading

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TxDMV Holiday Hours – Thanksgiving 2022

In observance of Thanksgiving, the Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, November 24, and Friday, November 25. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County … Continue reading

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Resolved: webDealer Receipt Printing Issue (11/18/2022 @ 9:55 AM)

Good morning, The webDealer “select receipts for printing” checkbox issue has been resolved. Users may now utilize the “Select All” checkbox when choosing multiple receipts for printing. We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Resolved: webDealer login issues (11/18/2022 @ 9:55 AM)

Good morning, The webDealer log in issue has been resolved.  Users should no longer experienceany issues when logging in to webDealer. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used … Continue reading

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Update Notification: webDealer login issues (11/17/2022 @ 4:30 PM)

Good afternoon, We are aware that some users are having issues logging in to webDealer.  Supportstaff has identified the issue and a fix is scheduled to be released after businesshours tonight, 11/17/2022. An update will be sent once the login … Continue reading

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Resolved: 72-Hour & 144-Hour Permits Issues (11/17/2022 @ 3:55 PM)

Good afternoon, TxDMV has implemented a fix for 72hr/144hr Temporary Permits in RTS Point of Sale (POS), in addition to Online Temporary Permits.  You should no longer experience any issues when requesting 72hr/144hr Temporary Permits via RTS POS or directly online.   Resolved: … Continue reading

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Redesigned Dealer and Converter Tags

Please review and distribute as appropriate. The temporary tags issued by dealers and converters are being redesigned to provide new security features. The redesigned tags will assist with the validation of legitimate tags and be available on December 9, 2022, … Continue reading

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Initial Notification: webDealer Receipt Printing Issue (11/17/2022 @ 10:34 AM)

Good morning, TxDMV is aware of issue with the ability to select all receipts for printing in WebDEALER. Support staff are working on a hot fix for this issue. Business Impact •  The select all “Action” checkbox is not selecting receipts … Continue reading

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Temporary Tag Design News Release

NEWS RELEASE TxDMV Announces Upcoming Deployment of Redesigned Temporary Tags Enhanced security and data enhancements would further reduce fraudulent tag use (AUSTIN, Texas – November 17, 2022) Texas temporary tags are getting a major design overhaul. The Texas Department of … Continue reading

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Update Notification: webDealer login issues (11/16/2022 @ 4:50 PM)

Good afternoon, We are aware that some users are having issues logging in to webDealer.  Supportstaff has identified the issue and a fix is scheduled to be released after businesshours tomorrow, 11/17/2022. An update will be sent once the login … Continue reading

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Update Notification: 72-Hour & 144-Hour Permits Issues (11/16/2022 @ 4:50 PM)

Good afternoon, TxDMV has implemented the fix for 72hr/144hr Temporary Permits in RTS Point ofSale (POS) on 11/15/2022 at 10:00 PM.  The fix for Online Temporary Permits will be  implemented tonight, 11/16/2022, after business hours.   Resolved: •  Temporary Permits at … Continue reading

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Update: webDealer login issues (11/15/2022 @ 2:37 PM)

Good afternoon, We are aware that some users are having issues logging in to webDealer.  Supportstaff continue to analyze and research the issue. An update will be sent once the login issue has been resolved. As a reminder, if you are … Continue reading

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Update: 72-Hour & 144-Hour Permits Issues (11/15/2022 @ 2:35 PM)

Good afternoon, TxDMV is aware of issues some users are experiencing processing 72hr/144hr Permits.  Support staff have identified the issue and a fix is targeted for release tonight after hours, Tuesday,11/15/2022.    Business Impacts: •  Temporary Permits at County Office (RTS … Continue reading

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Update Notification: 72-Hour & 144-Hour Permits Issues (11/15/2022 @ 8:30 AM)

Good morning, TxDMV is aware of issues some users are experiencing processing 72hr/144hr Permits.  Support staff has identified the issue and a fix is targeted for release today, Tuesday,11/15/2022.  More information will be provided once scheduling for today’s releasehas been finalized. … Continue reading

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November 2022 Specialty Plate Guide Update

Please review and distribute as appropriate. The following specialty license plate became available for purchase on November 13, 2022: Schreiner University The following document has been updated to reflect the new plate availability: Specialty Plate Guide The updated guide is … Continue reading

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Initial Notification: 72-Hour & 144-Hour Permits Issues (11/14/2022 @ 1:20 PM)

Good afternoon, TxDMV is aware that some RTS users are receiving errors when processing 72hr/144hr Permits.  Support staff has identified the issue and a fix is scheduled to be deployed after business hours.   As a workaround, 72hr/144hr Permits can … Continue reading

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Initial Notification: webDealer login issues (11/14/2022 @ 11:12 AM)

Good morning, We are aware that some users are having issues logging in to webDealer.  Supportstaff are currently troubleshooting the issue. An update will be sent once the login issue has been resolved. As a reminder, if you are unable … Continue reading

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Completed: eLicensing Release 23.1 (11/13/2022 @ 5:32 AM)

Good morning, The deployment of the eLicensing system updates was completed as of 5:32 AM this morning, Sunday, 11/13/2022. Thank you, Texas Department of Motor VehiclesIT Services Division     Source: Dealers and Manufacturers Completed: eLicensing Release 23.1 (11/13/2022 @ … Continue reading

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Completed: webDEALER Release 23.1 (11/13/2022 @ 5:32 AM)

Good morning, The deployment of the webDEALER system updates was completed as of 5:32 AM this morning, Sunday, 11/13/2022. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as … Continue reading

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Completed: RTS Release 23.1 (11/13/2022 @ 5:32 AM)

Good morning, The deployment of the Registration and Titling System (RTS) system updates was completed as of 5:32 AM this morning, Sunday, 11/13/2022. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading

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webDealer 23.1 Addendum (11/10/2022 @ 2:50 PM)

Good afternoon, Over the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System with Release 23.1 which contains the content summarized below.  Enhancements: webDealer: •  Added a Maximum Date Range on eTAG Reports … Continue reading

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County RTS Release Notes 23.1 (11/10/2022 @ 2:50 PM)

Good afternoon, Over the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 23.1 which contains the content summarized below.  Enhancements:  RTS: •  Inspection Verification added for … Continue reading

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Initial Notification: Workstation Weekend Maintenance (11/11/2022 @ 11:59 PM)

Good afternoon, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Friday, November 11, 2022, starting at 11:59 PM lasting up to 10:00 AM on Sunday, November 13, 2022.  Your office has been identified as having some workstations subject to … Continue reading

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Reminder Notification: eLicensing Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (11/12/2022), lasting up to 10:00 AM Sunday (11/13/2022).  During the deployment window, you may experience intermittent connectivity when accessing the eLicensing system.  … Continue reading

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