Category Archives: Tax Assessor-Collectors

FY 2022 County Equipment Requests and FY 2021 Charges

                                FY 2022 County Equipment Requests and FY 2021 Charges Please review and distribute as appropriate. The FY 2022 request period for additional workstations begins Monday, November 1, 2021.  PLEASE NOTE:  If you submitted a request in November 2020 … Continue reading

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October 2021 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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October 2021 NMVTIS Guide Update

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading

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Joint Webinar Reminder

Please review and distribute as appropriate. This is being sent as a friendly reminder that the Texas Department of Motor Vehicles (TxDMV) will host a webinar to provide information on how the Enforcement Division and the Vehicle Titles and Registration … Continue reading

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Resolved: Cognos Reporting Unavailable (10/14/2021 12:30 PM)

Good afternoon, The Cognos system experienced an issue beginning at approximately 12:10PM where reports could not be generated.  Support Staff have since addressed the issue and it was resolved by 12:20PM.  Cognos reporting functionality has been restored. We apologize for … Continue reading

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VTR & Enforcement Divisions – Roles and Responsibilities

To: Tax Assessor-Collector Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) strives to continually enhance our partnership with the county tax offices through transparency and communication. As part of this effort, we would like to … Continue reading

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Update: Cognos Monthly Funds Report (10/07/2021 01:50 PM)

Good afternoon,   Update to previous notification published on October 4th, 2021. The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV will run a monthly report update … Continue reading

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Initial Notification: Cognos Monthly Funds Report (10/04/2021 11:30 AM)

Good morning, The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV has a planned report update scheduled for the evening of Thursday, October 14, 2021.  Please plan … Continue reading

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Resolved: Statewide Network Issues (09/28/2021 4:20 PM)

Good afternoon, The network connectivity issues have now been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Resolved: Statewide Network Issues … Continue reading

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Initial Notification: Statewide Network Issues (09/28/2021 3:55 PM)

Good afternoon, TxDMV is currently experiencing network connectivity issues.  TxDMV staff are currently troubleshooting these network issues.  We will send an update once the network issues have been resolved. We apologize for the inconvenience and any impact on you or … Continue reading

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Resolved: RTS Inventory Action Report & Placard Issuance (09/28/2021 08:12 AM)

Good morning,   The RTS transaction completion issue impacting inventory, placard issuance and the RTS Inventory Action Report has now been resolved. We apologize for any inconvenience caused for you or your customers.   Thank you,   Texas Department of … Continue reading

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Informational: Issue: RTS Inventory Action Report & Placard Issuance (09/27/2021 12:20PM)

Good afternoon,   Current Issue: A RTS transaction completion process is not deleting inventory correctly and is impacting placard issuance, causing the RTS Inventory Action Report to be out of sync. Current Workaround: Counties issuing placards should issue from their … Continue reading

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Performance Quality Recognition Program Application Reminder

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) is currently accepting applications for the Performance Quality Recognition Program.  The deadline for submission is October 31. The TxDMV understands the importance of the services you provide, … Continue reading

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Informational: County Reports: "99 Transaction Reconciliation Report" for Texas by Texas (TxT) Transactions (09/09/2021 1:25PM)

Good afternoon, Based on deployment activities around the recent RTS 10.2.0 Release, some Texas by Texas (TxT) files became corrupt, thereby causing issues with our payment status process.  As a result of these issues, some paid transactions did not correctly … Continue reading

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Update: RTS/Cognos Ongoing Performance Issues (09/08/2021 1:04 PM)

  Good afternoon, Here is the latest update on the previously reported Cognos performance issues which began yesterday, Tuesday, September 7, 2021. Cognos continues to run slower than normal.  Intermittent performance issues are still being observed.  Cognos Reports are also … Continue reading

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Update: RTS/Cognos Ongoing Performance Issues (09/08/2021 10:15 AM)

  Good morning, Here is the latest update on the previously reported Cognos performance issues observed yesterday, Tuesday, September 7, 2021. Cognos continues to run slower than normal.  Intermittent performance issues are still being observed.  Cognos Reports are also running … Continue reading

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Initial Notification: RTS/Cognos Performance Issues (09/07/2021 12:30 PM)

  Good afternoon, Cognos is currently running slower than normal and experiencing intermittent performance issues.  Cognos Reports will be running slower than normal.  Support staff are aware of the issue and working to resolve the issue. We apologize for the … Continue reading

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Completed: RTS – Emergency Maintenance (8/30/2021 @ 12:09 PM)

Good afternoon, The RTS emergency maintenance was completed as of 12:09 PM this afternoon, 8/30/2021.   Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors Completed: RTS – Emergency Maintenance (8/30/2021 @ 12:09 PM)

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Updated Time: RTS – Emergency Maintenance (8/30/2021 @ 12:00 PM)

Good morning, The RTS system cannot receive or delete inventory at this time. The emergency maintenance will be performed at noon today, (8/30/2021). Please log out of your system during this time frame. Thank you, Texas Department of Motor Vehicles … Continue reading

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Initial Notification: RTS – Emergency Maintenance (8/30/2021 @ 10:00 AM)

Good morning, The RTS system cannot receive or delete inventory at this time. An emergency maintenance will be performed from 10:00 AM until 10:05 this morning (8/30/2021). Please log out of your system during this time frame. Thank you, Texas … Continue reading

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Completed: RTS Release 10.2 (8/29/2021 @ 5:20AM)

Good morning, The deployment of the RTS system updates were completed as of 5:20 AM this morning, 8/29/2021. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Completed: RTS Release 10.2 (8/29/2021 @ 5:20AM)

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County Reports for Texas by Texas (TxT) Transactions

Please review and distribute as appropriate. Thank you for supporting online renewal via the Internet Vehicle Title and Registration Service (IVTRS) maintained at Texas.gov. The Texas Department of Motor Vehicles (TxDMV) is enhancing the online renewal system with a new … Continue reading

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Reminder: RTS Release 10.2 (8/28/2021 @ 6:00PM)

Good afternoon, On the weekend of August 28, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading

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Initial Notification: RTS Release 10.2 (8/28/2021 @ 6:00PM)

Good afternoon, On the weekend of August 28, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading

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Resolved: RTS Batch Reports are now available (08/20/2021 5:22 PM)

Good afternoon, RTS Batch processing is complete. All transactions for 8/18/2021 have processed and reports are now available. We apologize for the inconvenience and any impact on you or your customers. Thank you,   Texas Department of Motor Vehicles IT … Continue reading

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