Category Archives: Tax Assessor-Collectors

Correction: RTS – Search by Owner Feature (4/8/2021 @ 10:03AM)

Good morning, The VIN Look Up feature is currently working. The Search by Owner feature will not be available for the rest of today. This feature should be restored tomorrow. We apologize for the inconvenience and any impact on you … Continue reading

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Update: RTS – Search by Own the Search by Owner/VIN Look Up (4/8/2021 @ 9:48AM)

Good morning, The Search by Owner/VIN Look Up feature will not be available for the rest of today. This feature should be restored tomorrow. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas … Continue reading

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Resolved: RTS System is Available (4/8/2021 @ 9:15AM)

Good morning, The RTS services have been restored with the exception of the Search By Owner/VIN Look Up feature. Support staff continue to troubleshoot that issue. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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Initial Notification: RTS Unavailable (4/8/2021 @ 8:45AM)

Good morning, The RTS system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     … Continue reading

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Huntsville Lockdown April 6, 2021

As of today, April 6, 2021, the Wynne Unit in Huntsville is under lockdown status. This is a routine¬†lockdown. At this time, TDCJ anticipates being in lockdown status through the week and possibly into next week. ¬† No special plate … Continue reading

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Postponed: RTS/webDEALER Release 10.0.0

Good afternoon, The RTS/webDEALER Release 10.0.0 has been postponed. A communication will be sent when a new date has been scheduled for the release. Thank you,  Texas Department of Motor Vehicles IT Services Division   Source: Tax Assessor-Collectors Postponed: RTS/webDEALER … Continue reading

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Update: RTS/webDEALER Release 10.0.0 (3/20/2021 @ 6:00 PM)

Good afternoon, Over the weekend of March 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues … Continue reading

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Initial Notification: RTS Release 10.0.0 (3/12/2021 @ 1:45 PM)

Good afternoon, Over the weekend of March 20, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) Systems. During the deployment of the new release you may experience intermittent connectivity issues to the … Continue reading

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Informational: webDEALER/webSALVAGE (3/5/2021 @ 6:00 PM)

Some records that were submitted on Thursday, March 4th have the Previous Owner Name as “STEPHEN BANDA AUTOMALL’.  These can be viewed under Documents on the title preview  There are two ways to correct this. Web Dealer Titles that have not been … Continue reading

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Initial Notification: RTS CountyWide Reports (3/1/2021 @ 11:10 AM)

Good morning, With this past weekend’s outage, TxDMV RTS POS batch reporting was run during the outage window at different times than typically scheduled, which has impacted how counties and main offices generate their reports for Friday, 02/26/2021. To generate … Continue reading

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2021 Calendar and Application Manager Dates

Please review and distribute as appropriate. Attached are two files providing both a calendar and a table listing format of the Gregorian and Application Manager (AM) dates for calendar year 2021. The AM date is part of the transaction identification … Continue reading

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Complete: RTS Release 9.9.1 (3/1/2021 @ 5:45AM)

Good morning, The deployment of the RTS system updates were completed as of 5:45 AM this morning, 3/1/2021. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax Assessor-Collectors Complete: RTS Release 9.9.1 (3/1/2021 @ 5:45AM)

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Reminder Notification: RTS Release 9.9.1 (2/26/2021 @ 7:00 PM)

Good afternoon, In addition to the implementation of RTS Release 9.9.1 this weekend, TxDMV will need to perform emergency maintenance on RTS. Due to this, the outage window will be extended to 7:00 PM Friday, 2/26/2021, through 8:00 AM Monday, … Continue reading

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Amended Notification: RTS Release 9.9.1 (2/26/2021 @ 7:00 PM)

Good afternoon, In addition to the implementation of RTS Release 9.9.1 this weekend, TxDMV will need to perform emergency maintenance on RTS. Due to this, the outage window will be extended to 7:00 PM Friday, 2/26/2021, through 8:00 AM Monday, … Continue reading

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Resolved: RTS System is Available (2/24/2021 @ 11:10 AM)

Good morning, The RTS system was available as of 11:10 AM this morning, 2/24/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     Source: Tax Assessor-Collectors … Continue reading

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Initial Notification: RTS Unavailable (2/24/2021 @ 9:40AM)

  Good morning, The RTS system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department   … Continue reading

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Winter Storm Recovery

Good afternoon, The TxDMV is currently triaging damage and outage tickets as a result of last week’s winter storms. If you have not reported your current damage/outages, please do so as soon as you can through the normal ticket reporting … Continue reading

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Initial Notification: CountyWide Report and Batch Inventory Action Report

Good afternoon, Due to the daily RTS data purge, the 2/12/2021 data used in the CountyWide Report and the Batch Inventory Action Report will only be available until midnight tonight, 2/22/2021 11:59 PM. In the event that these reports need … Continue reading

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Rescheduled: RTS Release 9.9.1

Good afternoon, The scheduled RTS Release 9.9.1 was not deployed last weekend due to electrical outages caused by the winter storm. The RTS system updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading

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TxDMV Emergency Notification Update for Friday, 02/19/21

The Texas Department of Motor Vehicle headquarters operations and offices are closed Friday, February 19, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading

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TxDMV Emergency Notification Update for Thursday, 02/18/21

The Texas Department of Motor Vehicle headquarters operations and offices are closed Thursday, February 18, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading

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TxDMV Emergency Notification Update for Wednesday, 02/17/21

The Texas Department of Motor Vehicle headquarters operations and offices are closed Wednesday, February 17, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading

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TxDMV Emergency Notification Update for Tuesday, 02/16/21

The Texas Department of Motor Vehicle headquarters operations and offices are closed Tuesday, February 16, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading

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Initial Notification: RTS Release 9.9.1 (2/20/2021 @ 6:00 PM)

Good afternoon, Over the weekend of February 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues starting at 6:00 … Continue reading

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Address Correction for OpenText

Please review and distribute as appropriate. The notification sent on February 8, 2021, providing the new mailing address for the department’s imaging vendor, OpenText, listed the incorrect address. The correct address is: OpenText4210 IH35 Frontage RoadSuite 224 Building 2San Antonio, … Continue reading

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