Category Archives: Tax Assessor-Collectors

Initial Notification: RTS Release 9.8.0 (9/26/2020 @ 6 PM)

Good afternoon,   Over the weekend of September 25, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following applications:   Starting … Continue reading

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Resolved: RTS/Cognos available (9/22/2020 @ 11:00AM)

Good morning, The RTS and Cognos systems are available as of 11:00 AM this morning, 9/22/2020. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department       … Continue reading

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Update: RTS Unavailable

  Good morning, If you are not able to access the RTS application, please restart your computer and try again.  If you are still having issues, please submit a ticket. Thank you, Texas Department of Motor Vehicles IT Department   … Continue reading

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Initial Notification: RTS/Cognos Unavailable (9/22/2020 @ 8:10AM)

  Good morning, The RTS and Cognos systems are currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT … Continue reading

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Resolved: RTS available (9/21/2020 @ 6:00 PM)

Good evening, The RTS system is available as of 6:00 PM this evening, 9/21/2020. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department         Source: … Continue reading

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Initial Notification: RTS Unavailable (9/21/2020 @ 4:12 PM)

  Good afternoon, The RTS system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department   … Continue reading

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Resolved: MCCS Application 9/15/2020 at 3:30 PM

Good afternoon, The MCCS System was available as of 3:30 PM this afternoon, 9/15/2020. Thank you, Texas Department of Motor VehiclesIT Services Division         Source: Tax Assessor-Collectors Resolved: MCCS Application 9/15/2020 at 3:30 PM

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Initial Notification: MCCS Application Reboot Scheduled 9/15/2020 at 3:00 PM

Good afternoon, The Texas Department of Motor Vehicle will be rebooting the MCCS application at 3:00 PM today, September 15, 2020.  Users may experience intermittent connectivity issues while the application is being rebooted. If you experience difficulty accessing the MCCS … Continue reading

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Resolved: MCCS Application 9/15/2020 at 12:55 PM

Good afternoon, The MCCS System was available as of 12:55 PM this afternoon, 9/15/2020. Thank you, Texas Department of Motor VehiclesIT Services Division         Source: Tax Assessor-Collectors Resolved: MCCS Application 9/15/2020 at 12:55 PM

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Initial Notification: MCCS Application Reboot Scheduled 9/15/2020 at 12:30 PM

Good afternoon, The Texas Department of Motor Vehicle will be rebooting the MCCS application at 12:30 PM today, September 15, 2020.  Users may experience intermittent connectivity issues while the application is being rebooted. If you experience difficulty accessing the MCCS … Continue reading

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Updates to the VTR-998 and VTR-999 and Specialty Plate Guide

Please review and distribute as appropriate. The Love Honey Bees specialty license plate will be available be available for use on September 1, 2020.  The following documents have been updated to include the new Love Honey Bees specialty license plate: … Continue reading

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Postponement of Programming Release for Statewide webDEALER Adoption

Please review and distribute as appropriate. As you are aware, Senate Bill (SB) 604, enacted by the 86th Legislature, amended Transportation Code, Section 520.005 by adding Subsection (e).  This new subsection requires each county tax assessor-collector to make webDEALER available … Continue reading

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TxDMV Huntsville Warehouse Closure – Hurricane Laura

Due to approaching hurricane Laura, the TxDMV Huntsville Warehouse will be closed on Thursday and Friday of this week, 8/27/20 and 8/28/20. We anticipate only limited delays in services. County Tax Assessor/Collector registration supplies orders will be delayed about two … Continue reading

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Information on Statewide webDEALER Adoption

Please review and distribute as appropriate. As you are aware, Senate Bill 604, enacted by the 86th Legislature, amended Transportation Code, Section 520.005 by adding Subsection (e).  This new subsection requires each county tax assessor-collector to make webDEALER available to … Continue reading

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Final Reminder on County Training Program

Please review and distribute as appropriate. As you are aware, Senate Bill 604, enacted by the 86th Legislature, added Transportation Code, Section 520.023.  The legislation required the department to implement a training program on the department’s automated registration and titling … Continue reading

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Resolved: RTS Issue Reported (8/5/2020 @ 10:00 AM)

Good morning, The issue where some users were unable to log into RTS or process transactions has been resolved.   Thank you, Texas Department of Motor VehiclesIT Services Division   Source: Tax Assessor-Collectors Resolved: RTS Issue Reported (8/5/2020 @ 10:00 AM)

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Initial Notification: RTS Issue Reported (8/5/2020 @ 8:44 AM)

  Good morning, An issue has been reported where some users are unable to log into RTS or unable to process transactions. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on … Continue reading

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Resolved: webDEALER System Available (8/4/2020 @ 6:07 PM)

Good evening, The webDEALER system was available at 6:07PM this evening, 8/4/2020.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always … Continue reading

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Resolved: RTS System Available (8/4/2020 @ 6:07 PM)

Good evening, The RTS system was available at 6:07 PM this evening, 8/4/2020.  Thank you, Texas Department of Motor VehiclesIT Services Division   Source: Tax Assessor-Collectors Resolved: RTS System Available (8/4/2020 @ 6:07 PM)

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Initial Notification: RTS Unavailable (8/4/2020 @ 3:40 PM)

  Good afternoon, The RTS system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Statewide ticket #246296 Thank you, Texas Department of Motor … Continue reading

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Detailed Reporting Available for County Closure Transactions

Please review and distribute as appropriate. This is a follow‐up to the communication sent on June 30, 2020, regarding issues identified with county closure transactions. The COGNOS Funds Remittance Report has been updated to include detailed reporting of county closure … Continue reading

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Complete: RTS Release 9.7.2 (8/2/2020 @ 5:35 AM)

Good morning, The deployment of the RTS System updates were completed as of 5:35 AM this morning, 08/02/2020. Thank you, TxDMV IT Department of Motor Vehicles         Source: Tax Assessor-Collectors Complete: RTS Release 9.7.2 (8/2/2020 @ 5:35 AM)

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Reminder: RTS Release 9.7.2 (8/1/2020 @ 6 PM)

Good afternoon,   Over the weekend of July 31, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following applications:   … Continue reading

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Initial Notification: RTS Release 9.7.2 (8/1/2020 @ 6 PM)

Good afternoon,   Over the weekend of July 31, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following applications:   … Continue reading

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RTS 9.7.1 Entry of Email Address for Special Plates

Please review and distribute as appropriate. Registration and Title System (RTS) Release 9.7.1 was deployed last weekend and included an enhancement for specialty license plate orders processed by the Texas Department of Motor Vehicles’ (TxDMV) Special Plates Unit.  The enhancement … Continue reading

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