Category Archives: Tax Assessor-Collectors

April 2020 NMVTIS Guide Revision

Please review the following information and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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Complete: RTS Release 9.6.0 (3/22/2020 @ 5:23 AM)

Good morning, The deployment of the RTS updates was completed as of 5:23 AM this morning, 3/22/2020. Thank you, TxDMV IT Department of Motor Vehicles         Source: Tax Assessor-Collectors Complete: RTS Release 9.6.0 (3/22/2020 @ 5:23 AM)

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RTS Release Notes 9.6.0

Good afternoon, Over the weekend of March 20, 2020, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Title System (RTS) with Release 9.6.0 that contains the content summarized below.  Legislative Changes: Capturing Sales Tax Information for Certain Year … Continue reading

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Reminder: RTS Release 9.6.0 (3/21/2020 @ 6:00 PM)

Good morning,   Over the weekend of March 20, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following … Continue reading

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Initial Notification: RTS Release 9.6.0 (3/21/2020 @ 6:00 PM)

Good afternoon,   Over the weekend of March 20, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following … Continue reading

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Statutory Waiver of Certain Registration, 30-Day Permit and Renewal of Permanent Disabled Parking Placard Requirements due to COVID-19

Please review and distribute as appropriate. On March 13, 2020, Governor Greg Abbott declared a state of disaster for all counties in Texas due to the threat of COVID-19.  Governor Abbott issued a statement on March 16, 2020, granting a … Continue reading

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Resolved: TxDMV Intermittent Website Issues

Good evening,   The TxDMV website was available as of 8:00 PM this evening, 3/6/2020. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   TxDMV IT Department of Motor Vehicles       Source: Tax … Continue reading

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Initial Notification: TxDMV Intermittent Website Issues

Good morning,   It has been reported that some users are experiencing difficulties accessing the TxDMV website. IT support staff are working to resolve the issue. An update will be provided as more information becomes available.   We apologize for the inconvenience … Continue reading

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Resolved: Black Book Available (2/29/2020 @ 12:42 AM)

Good morning, The SPV Black Book was available as of 12:42 AM this morning, 2/29/2020.  If you experience new issues with the Blackbook, please contact the TxDMV Customer Service department. We apologize for the inconvenience and any impact on you … Continue reading

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Webinar Invite for RTB 004-20, RTB 005-20, and RTB 006-20

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss: RTB #004-20, “Operation of Off-Highway Vehicles and Golf Carts and the Issuance of License Plates” RTB #005-20, “Titling Procedures and Waiving of Fees for … Continue reading

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RTB 006-20 Title Transactions for Certain Off-Highway Vehicles Purchased Out of State

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 006-20 Title … Continue reading

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RTB 005-20 Titling Procedures and Waiving of Fees for Out of Business Dealer Applications

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 005-20 Titling … Continue reading

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Initial Notification: Black Book Unavailable (2/27/2020 @ 2:18 PM)

Good afternoon, Black Book is currently unavailable. Support staff have contacted the vendor to resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, TxDMV IT Department of Motor Vehicles   Source: … Continue reading

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RTB 004-20 Operation of Off-Highway Vehicles and Golf Carts and the Issuance of License Plates

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 004-20 Operation … Continue reading

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Resolved: Cognos Available (2/27/2020 @ 11:37 AM)

Good morning, The Cognos system was available as of 11:37 AM this morning, 2/27/2020.  If you experience new issues with the Cognos system, please contact the TxDMV Customer Service department. The statewide ticket for this issue is: 236513 We apologize … Continue reading

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Initial Notification: Cognos Unavailable (2/27/2020 @ 9:50 AM)

Good morning, The Cognos system is currently unavailable.  Support staff are working to identify and resolve the issue.  An update will be sent by 12:00 PM, this afternoon, 2/27/2020. The statewide ticket for this issue is: 236513 We apologize for … Continue reading

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Resolved: Standard Presumptive Value (SPV) calculator Available (2/25/2020 @ 1:30 PM)

Good afternoon, The Standard Presumptive Value (SPV) calculator in RTS POS and online were available as of 1:30 PM this afternoon, 2/25/2020.  We apologize for the inconvenience and any impact on you or your customers. Thank you, IT Services Division   … Continue reading

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Initial Notification: Standard Presumptive Value (SPV) calculator (2/25/2020 @ 9:54 AM)

Good morning, The Standard Presumptive Value (SPV) calculator in RTS POS and online is currently unavailable. IT support staff are working to resolve the issue. Thank you, IT Services Division   Texas Department of Motor Vehicles     Source: Tax Assessor-Collectors Initial … Continue reading

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Courtesy Copy: e-View for Specialty License Plate Designs

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing three redesigned license plates, Auburn University, Florida State University and Dallas Cowboys. We offer you the opportunity to provide input on these license plates. Please visit … Continue reading

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Resolved: Cognos Reports delayed (2/18/2020 @ 7:00 AM)

Good morning,   Cognos Reports are available.     We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department               Source: Tax Assessor-Collectors … Continue reading

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Initial Notification: Cognos Reports delayed (2/17/2020 @ 9:00 AM)

Good morning,   Cognos Reports will be delayed and are expected to be available by 9:00 AM tomorrow morning (2/18/2020). A notification will be sent once the reports are available.    We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Update: Attached list of Counties Affected by Friday’s RTS outage

Good afternoon, Additional reports were blank for counties on the attached list.  Impacted counties will have to manually run the following reports if they have not already done so. Title Package Report Inventory Action Report Substation Summary Report (The date … Continue reading

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County Reports Affected by Friday’s RTS outage

Good afternoon, Registration and Title System (RTS) maintenance conducted the evening of February 13 prevented batch processes from running normally and resulted in RTS being unavailable until today at 11:00 a.m.  As a result, the following reports were blank and … Continue reading

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Resolved Clarification: RTS System Available (2/14/2020 @ 11:00 AM)

Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020.  Our research found that the cause of the outage was due to a DCS server issue. We apologize for the inconvenience and any impact on you or your … Continue reading

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Resolved: RTS System Available (2/14/2020 @ 11:00 AM)

Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax Assessor-Collectors Resolved: … Continue reading

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