Category Archives: Tax Assessor-Collectors

Good morning, The issues relating to countywide reports have now been resolved. Depending on your office ID, there are certain procedures you need to followin order to rerun requests to generate correct reports.  Please reference the file attachment on this bulletin which provides information … Continue reading →

Good afternoon, The issues relating to countywide reports have now been resolved. Depending on your office ID, there are certain procedures you need to followin order to rerun requests to generate correct reports.  Please reference the file attachment on this bulletin which provides information … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of inaccuracies withinthe  countywide reports for Offices 1 through 153.  Currently, these reports are notincorporating yesterday’s date (05/18/2023) within the reports. Support Staff are working to resolve the issue.  … Continue reading →

Good morning, The TxDMV RTS Batch for the night of 5/18/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading →

Good morning, The RTS system maintenance is now completed. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     … Continue reading →

Good evening, The Texas Department of Motor Vehicles (TxDMV) is currently implementing criticalmaintenance for the RTS Point-of-Sale (POS) System.  Due to the nature of this maintenance, the RTS POS System is currently unavailable.  Note: A notification update will be published … Continue reading →

Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading →

Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading →

Good morning,  The intermittent phone line connection issues observed on 05/11/2023 with theTxDMV contact center have been resolved. All TxDMV contact centers are operational and available. We apologize for the inconvenience and any impact on you and your customers.   Thank you, … Continue reading →

Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading →

Good evening, The Texas Department of Motor Vehicles’ contact center has been experiencing intermittent phone line connection issues.  Support staff were able to identify the cause of the connection issues and are working to resolve as quickly as possible. As work … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles’ contact center is experiencing intermittent phone line connection issues.  Support staff are working to resolve the issue as quickly as possible and apologize for any inconvenience from dropped calls or extended wait times. … Continue reading →

Good afternoon, RTS Batch processing is complete. All transactions for 5/8/2023 have processed and reports as well as the Cognos Active Registration Cube are now available.  Thank you,   Texas Department of Motor Vehicles IT Services Division     Source: Tax … Continue reading →

Good morning, The TxDMV RTS Batch for the night of 5/8/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will bedelayed, … Continue reading →

Good morning, The TxDMV RTS Batch for the night of 5/8/2023 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading →

Good evening, The RTS system performance issues have been resolved. The RTS system is now available as of 07:10 PM, Monday, May 8, 2023.. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas … Continue reading →

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading →

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading →

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading →

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Titling System (RTS) and associated applicationsthis evening, Thursday, March 30, 2023.  During this evening’s maintenance window,users may experience intermittent connectivity when accessing the following RTS applications: … Continue reading →

Good morning, The Registration and Titling System (RTS) system maintenance was completed as of 9:45 AM this morning, Sunday, 03/26/2023. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (03/26/2023 @ … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Titling System (RTS) and associated applicationson Sunday morning, March 26, 2023.  Due to the nature of this maintenance work,RTS will not be available during … Continue reading →

Good evening, The Registration and Titling System (RTS) system maintenance was completed as of 9:17 PM this evening, Friday, 03/24/2023. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (03/24/2023 @ … Continue reading →