Category Archives: Tax Assessor-Collectors

Resolved: RTS Login Issues (10/14/2024 @ 9:20 AM)

Good morning, The RTS login issue has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: RTS … Continue reading

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Initial Notification: RTS Login Issues (10/14/2024 @ 8:23 AM)

Good morning, We are aware that some users are experiencing RTS login issues. Support staff are working to resolve the issue. An update will be sent once the issue has been resolved.   Thank you, Texas Department of Motor Vehicles … Continue reading

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Completed: RTS System Maintenance (10/13/2024 @ 5:26 AM)

Good morning,, The Registration and Titling System (RTS) system maintenance was completed as of 5:26 AM this morning, Sunday, October 13, 2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System … Continue reading

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County RTS Release Notes 24.3.1 (10/12/2024 @ 5:10 PM)

Good afternoon, Over the weekend of October 12, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 24.3.1 which contains the content summarized below.  Enhancements: •   MOBILITY / CLEAN AIR was … Continue reading

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Reminder: RTS System Maintenance (10/12/2024 @ 6:00 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be performing systemmaintenance for the Registration and Title System (RTS) starting at 6:00 PM, Saturday (10/12/2024), lasting up to 10:00 AM, Sunday (10/13/2024). During the deployment window, the RTS POS … Continue reading

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Resolved: Cognos and RTS Core Login Issue (10/08/2024 @ 8:52 AM)

Good morning, The login issue with Cognos and RTS Core has been resolved. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division       … Continue reading

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Initial Notification: Cognos and RTS Core Login Issue (10/08/2024 @ 8:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) IT Support Staff are aware of an issue when logging into Cognos and RTS Core. Support Staff are actively working to resolve the issue. We apologize for the inconvenience and any … Continue reading

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Initial Notification: RTS System Maintenance (10/12/2024 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be performing systemmaintenance for the Registration and Title System (RTS) starting at 6:00 PM, Saturday (10/12/2024), lasting up to 10:00 AM, Sunday (10/13/2024). During the deployment window, the RTS POS … Continue reading

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Initial Notification: RTS Batch Reports Issue (10/07/2024 @ 8:53 AM)

Good morning, Due to system issues which occurred Friday evening, the RTS report batch generation process for Friday did not run for some offices. For some cases, your Friday information will have Saturday’s Date.  If you worked on Saturday both … Continue reading

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Completed: RTS System Maintenance (10/05/2024 @ 8:55 PM)

Good evening, The Registration and Titling System (RTS) system maintenance was completed as of 8:55 PM this evening, Saturday, October 5, 2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System … Continue reading

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Initial Notification: RTS System Maintenance (10/05/2024 @ 7:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 7:00 PM, Saturday (10/05/2024), lasting up to 2:00 AM, Sunday (10/06/2024). During the deployment window, the RTS POS … Continue reading

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Correction: Resolved: RTS Issue (10/02/2024 @ 11:15AM)

Good morning, The issue where some counties could not run their RTS Batch reports has been resolved. We apologize for any impact this may have had on you or your customers.   Thank you, Texas Department of Motor Vehicles IT … Continue reading

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Informational: Steps to Generate RTS Reports (10/02/2024 @ 11:15 AM)

Good morning, If you are currently having any reporting issues, please follow the below instructions as needed. If you need Inventory Action report or Title Package report: Rerun Inventory Action report: Step 1: Go to Inventory, Inventory Action ReportStep 2: … Continue reading

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Resolved: RTS Issue (09/27/2024 @ 11:15AM)

Good morning, The issue where some counties could not run their RTS Batch reports has been resolved. We apologize for any impact this may have had on you or your customers.   Thank you, Texas Department of Motor Vehicles IT … Continue reading

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Initial Notification: RTS Batch Reports Issue (10/02/2024 @ 8:35 AM)

Good morning, The TxDMV have received reports that some counties are experiencing issues running their RTS Batch reports. Support Staff are actively working to identify and resolve the issue. Thank you,   Texas Department of Motor Vehicles IT Services Division … Continue reading

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Initial Notification: Active Registration Cube Issue (10/01/2024 @ 9:38 AM)

Good morning, The Active Registration Cube is currently unavailable on the Cognos Portal. IT Support Staff are aware and are actively working to resolve the issue. An update will be provided when additional information is available. We apologize for the … Continue reading

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Completed: RTS System Maintenance (09/29/2024 @ 10:30 AM)

Good morning, The Registration and Titling System (RTS) system maintenance was completed as of 10:30 AM this morning, Sunday, 09/29/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (09/29/2024 … Continue reading

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Initial Notification: RTS System Maintenance (09/28/2024 @ 7:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 7:00 PM, Saturday (09/28/2024), lasting up to 10:00 AM, Sunday (09/29/2024). During the deployment window, the RTS POS … Continue reading

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Resolved: RTS Issue (09/27/2024 @ 10:08 AM)

Good morning, The issue where some users could not access the Registration and Titling System (RTS) has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT … Continue reading

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Initial Notification: RTS Issue (09/27/2024 @ 8:00 AM)

Good morning, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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Completed: RTS System Maintenance (09/22/2024 @ 6:45 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 6:45 AM this morning, Sunday, 09/22/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (09/22/2024 @ 6:45 … Continue reading

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Initial Notification: RTS System Maintenance (09/21/2024 @ 10:00 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 10:00 PM, Saturday (09/21/2024), lasting up to 10:00 AM, Sunday (09/22/2024). During the deployment window, the RTS POS … Continue reading

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Completed: RTS System Maintenance (09/15/2024 @ 8:31 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 8:31 AM this morning, Sunday, 09/15/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (09/15/2024 @ 8:31 … Continue reading

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Initial Notification: RTS System Maintenance (09/15/2024 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (09/15/2024), lasting up to 10:00 AM. During the deployment window, the RTS POS and associated … Continue reading

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Completed: RTS System Maintenance (09/08/2024 @ 11:05 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 11:05 AM this morning, Sunday, 09/08/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (09/08/2024 @ 11:05 … Continue reading

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