Category Archives: Tax Assessor-Collectors

Update Notification: Inaccurate Countywide Reports (05/22/2023 @ 11:52 AM)

Good morning, The issues relating to countywide reports have now been resolved. Depending on your office ID, there are certain procedures you need to followin order to rerun requests to generate correct reports.  Please reference the file attachment on this bulletin which provides information … Continue reading

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Resolved: Inaccurate Countywide Reports (05/19/2023 @ 03:25 PM)

Good afternoon, The issues relating to countywide reports have now been resolved. Depending on your office ID, there are certain procedures you need to followin order to rerun requests to generate correct reports.  Please reference the file attachment on this bulletin which provides information … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Inaccurate Countywide Reports (05/19/2023 @ 03:25 PM)

Initial Notification: Inaccurate Countywide Reports for Offices 1 through 153 (05/19/2023 @ 10:20 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of inaccuracies withinthe  countywide reports for Offices 1 through 153.  Currently, these reports are notincorporating yesterday’s date (05/18/2023) within the reports. Support Staff are working to resolve the issue.  … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Inaccurate Countywide Reports for Offices 1 through 153 (05/19/2023 @ 10:20 AM)

Initial Notification: RTS Batch Report is delayed (05/19/2023 @ 07:35 AM)

Good morning, The TxDMV RTS Batch for the night of 5/18/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Report is delayed (05/19/2023 @ 07:35 AM)

Resolved: RTS Maintenance Completed (05/19/2023 @ 01:45 AM)

Good morning, The RTS system maintenance is now completed. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Maintenance Completed (05/19/2023 @ 01:45 AM)

Initial Notification: RTS POS Unavailable (05/18/2023 @ 11:00 PM)

Good evening, The Texas Department of Motor Vehicles (TxDMV) is currently implementing criticalmaintenance for the RTS Point-of-Sale (POS) System.  Due to the nature of this maintenance, the RTS POS System is currently unavailable.  Note: A notification update will be published … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS POS Unavailable (05/18/2023 @ 11:00 PM)

Update Notification: Resolved: All RTS reports are now available (05/13/2023 09:10 AM)

Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: Resolved: All RTS reports are now available (05/13/2023 09:10 AM)

Update Notification: RTS Batch Report is delayed (05/12/2023 02:35 PM)

Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Batch Report is delayed (05/12/2023 02:35 PM)

Resolved: CRD Call Center Available (5/12/2023 @ 09:33 AM)

Good morning,  The intermittent phone line connection issues observed on 05/11/2023 with theTxDMV contact center have been resolved. All TxDMV contact centers are operational and available. We apologize for the inconvenience and any impact on you and your customers.   Thank you, … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: CRD Call Center Available (5/12/2023 @ 09:33 AM)

Initial Notification: RTS Batch Report is delayed (05/12/2023 07:24 AM)

Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Report is delayed (05/12/2023 07:24 AM)

Update Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 04:48 PM)

Good evening, The Texas Department of Motor Vehicles’ contact center has been experiencing intermittent phone line connection issues.  Support staff were able to identify the cause of the connection issues and are working to resolve as quickly as possible. As work … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 04:48 PM)

Initial Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 11:47 AM)

Good afternoon, The Texas Department of Motor Vehicles’ contact center is experiencing intermittent phone line connection issues.  Support staff are working to resolve the issue as quickly as possible and apologize for any inconvenience from dropped calls or extended wait times. … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 11:47 AM)

Resolved: RTS Batch Reports are now available (5/9/2023 02:28 PM)

Good afternoon, RTS Batch processing is complete. All transactions for 5/8/2023 have processed and reports as well as the Cognos Active Registration Cube are now available.  Thank you,   Texas Department of Motor Vehicles IT Services Division     Source: Tax … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Batch Reports are now available (5/9/2023 02:28 PM)

Update Notification: RTS Batch Report is delayed (05/09/2023 09:00 AM)

Good morning, The TxDMV RTS Batch for the night of 5/8/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will bedelayed, … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Batch Report is delayed (05/09/2023 09:00 AM)

Initial Notification: RTS Batch Report is delayed (5/9/2023 08:03 AM)

Good morning, The TxDMV RTS Batch for the night of 5/8/2023 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Report is delayed (5/9/2023 08:03 AM)

Resolved: RTS Performance Issues (05/08/2023 07:10 PM)

Good evening, The RTS system performance issues have been resolved. The RTS system is now available as of 07:10 PM, Monday, May 8, 2023.. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Performance Issues (05/08/2023 07:10 PM)

Update Notification: RTS Performance Issues (05/08/2023 05:00 PM)

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Performance Issues (05/08/2023 05:00 PM)

Update Notification: RTS Performance Issues (05/08/2023 04:30 PM)

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Performance Issues (05/08/2023 04:30 PM)

Update Notification: RTS Performance Issues (05/08/2023 03:50 PM)

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Performance Issues (05/08/2023 03:50 PM)

Initial Notification: RTS Performance Issues (05/08/2023 03:40 PM)

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Performance Issues (05/08/2023 03:40 PM)

Completed: Scheduled RTS System Maintenance (03/30/2023 @ 11:00 PM) 

  Good evening,  The RTS system maintenance was completed as of 11:00 PM this evening,Thursday, 03/30/2023.   Thank you,  Texas Department of Motor Vehicles IT Services Division      Source: Tax Assessor-Collectors Completed: Scheduled RTS System Maintenance (03/30/2023 @ 11:00 PM) 

Posted in Tax Assessor-Collectors | Comments Off on Completed: Scheduled RTS System Maintenance (03/30/2023 @ 11:00 PM) 

Initial Notification: RTS Scheduled Maintenance (03/30/2023 @ 10:30 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Titling System (RTS) and associated applicationsthis evening, Thursday, March 30, 2023.  During this evening’s maintenance window,users may experience intermittent connectivity when accessing the following RTS applications: … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Scheduled Maintenance (03/30/2023 @ 10:30 PM)

Completed: RTS System Maintenance (03/26/2023 @ 11:45 AM)

Good morning, The Registration and Titling System (RTS) system maintenance was completed as of 9:45 AM this morning, Sunday, 03/26/2023. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (03/26/2023 @ … Continue reading

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Initial Notification: RTS Scheduled Maintenance: RTS Unavailable (03/26/2023 @ 05:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Titling System (RTS) and associated applicationson Sunday morning, March 26, 2023.  Due to the nature of this maintenance work,RTS will not be available during … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Scheduled Maintenance: RTS Unavailable (03/26/2023 @ 05:00 AM)

Completed: RTS System Maintenance (03/24/2023 @ 9:30 PM)

Good evening, The Registration and Titling System (RTS) system maintenance was completed as of 9:17 PM this evening, Friday, 03/24/2023. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (03/24/2023 @ … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS System Maintenance (03/24/2023 @ 9:30 PM)