Category Archives: Tax Assessor-Collectors

Courtesy Copy: e-View for Specialty License Plate Designs

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing three redesigned license plates, Auburn University, Florida State University and Dallas Cowboys. We offer you the opportunity to provide input on these license plates. Please visit … Continue reading

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Resolved: Cognos Reports delayed (2/18/2020 @ 7:00 AM)

Good morning,   Cognos Reports are available.     We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department               Source: Tax Assessor-Collectors … Continue reading

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Initial Notification: Cognos Reports delayed (2/17/2020 @ 9:00 AM)

Good morning,   Cognos Reports will be delayed and are expected to be available by 9:00 AM tomorrow morning (2/18/2020). A notification will be sent once the reports are available.    We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Update: Attached list of Counties Affected by Friday’s RTS outage

Good afternoon, Additional reports were blank for counties on the attached list.  Impacted counties will have to manually run the following reports if they have not already done so. Title Package Report Inventory Action Report Substation Summary Report (The date … Continue reading

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County Reports Affected by Friday’s RTS outage

Good afternoon, Registration and Title System (RTS) maintenance conducted the evening of February 13 prevented batch processes from running normally and resulted in RTS being unavailable until today at 11:00 a.m.  As a result, the following reports were blank and … Continue reading

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Resolved Clarification: RTS System Available (2/14/2020 @ 11:00 AM)

Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020.  Our research found that the cause of the outage was due to a DCS server issue. We apologize for the inconvenience and any impact on you or your … Continue reading

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Resolved: RTS System Available (2/14/2020 @ 11:00 AM)

Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax Assessor-Collectors Resolved: … Continue reading

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Update: RTS Unavailable (2/14/2020 @ 10:00 AM)

Good morning, The RTS system is currently still unavailable. Support staff continue working to identify and resolve the issue. An update will be sent by 12:00 PM this afternoon, 2/14/2020. We apologize for the inconvenience and any impact on you … Continue reading

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Initial Notification: RTS unavailable (2/14/2020 @ 5:30 AM)

Good morning, An issue has been identified, which prevents users from completing title and registration transactions.  Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning, 2/14/2020.   Thank you, TxDMV Customer Service … Continue reading

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Resolved: COGNOS Reports are not available

Good morning, All COGNOS reports are now available.   Thank you, Texas Department of Motor Vehicles IT Department       Source: Tax Assessor-Collectors Resolved: COGNOS Reports are not available

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Update: COGNOS Reports are not available

Good afternoon, The maintenance over the weekend of February 8 disrupted the batch processes that generates the Cognos reports. To provide updated reports for the week, we will initiate the batch process this evening at 5:00 PM and they will continue … Continue reading

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COGNOS Reports are not available

Good afternoon,   COGNOS reports are not available.  We will send an update when the reports are available.   Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors COGNOS Reports are not available

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Specialty License Plate Assembly Procedures

Please review and distribute as appropriate. Registration and Title System (RTS) Release 9.5.0 added a new barcode page that prints automatically with the issuance of receipts when processing initial exempt registrations, personalized dealer license plates, and qualifying specialty license plate … Continue reading

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Initial Notification: Motorcycle Disabled Veteran Plates not available until 2/5/2020

Good afternoon, Disabled Veteran Plates for motorcycles with ISA designation will not be available in RTS until tomorrow, 2/5/2020. We apologize for the inconvenience. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Initial … Continue reading

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RTS Release Notes 9.5.1

Good afternoon, Over the weekend of January 31, 2020, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Title System (RTS) with Release 9.5.1 that contains the content summarized below.  Enhancements: The U.S. Paratrooper Special plate The NMVTIS … Continue reading

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Resolved: MCCS Available (2/3/2020 @ 2:46 PM)

Good afternoon, The MCCS System was available as of 2:46 PM this afternoon, 2/3/2020. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: MCCS Available (2/3/2020 @ 2:46 PM)

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Initial Notification: MCCS Unavailable (2/3/2020)

Good afternoon, The MCCS application is currently unavailable. Support staff are working to identify and resolve the issues. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Initial Notification: MCCS Unavailable (2/3/2020)

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Completed: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 11:55PM)

Good morning, The deployment of RTS/webDEALER updates were completed as of 11:55 PM last night, 2/1/2019. Thank you,    Texas Department of Motor Vehicles IT Services Division         Source: Tax Assessor-Collectors Completed: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 11:55PM)

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January 2020 Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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Information Regarding Specialty License Plate Guides, Brochures, and Applications

Please review and distribute as appropriate. The 86th Legislative Session implemented several new specialty license plates. Two of the new specialty license plates, the China Service Medal and the Peace Officer Purple Heart plates, will be implemented with the Registration … Continue reading

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Update: RTS Windows 10 Migration

The RTS Windows 10 Migration will be postponed through the holidays until January 3, 2020. Texas Department of Motor Vehicles staff will be reaching out to those counties originally scheduled during this time to coordinate a new migration date. Please … Continue reading

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RTS Release Notes 9.5.0

Good morning, Over the weekend of December 14, 2019, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Title System (RTS) with Release 9.5.0 that contains the content summarized below.  Legislative Changes The following are the changes in RTS … Continue reading

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Update Notification: RTS issue identified (12/16/2019) 4pm Update

Update: Changes to resolve the identified issues will be deployed at 11pm this evening.  The deployment will impact RTS and associated systems between 11pm and midnight.  During this time-frame, users will experience intermittent outages. For users that were experiencing issues … Continue reading

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Initial Notification: RTS issue identified (12/16/2019) 10:30am Update

Update: The issue has been identified and a resolution will be implemented sometime today.  An update will be sent to notify users when the system will be unavailable prior the change being implemented.     Good morning, An issue has … Continue reading

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Basic Facts for Persons with Disabilities Brochure

Please review and distribute as appropriate. Registration and Title Bulletin (RTB) #006-19, dated August 22, 2019, provided information related to the application for Disabled Person license plates and Disabled Parking Placards. The RTB included information about House Bill 3163, which … Continue reading

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