Category Archives: Tax Assessor-Collectors

Resolved: RTS ACH Issue 7/3/2020 2:40 PM

Good morning,   The RTS process for ACH transfers has been resolved.   We apologize for the inconvenience and any impact on you or your customers.   Thank you,    Texas Department of Motor Vehicles IT Department          … Continue reading

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Initial Notification: RTS ACH Issue 7/2/2020 8:25 AM

Good morning,   The RTS process for ACH transfers failed 6/30 and 7/1.  We are working to resolve this issue.   Thank you,    Texas Department of Motor Vehicles IT Department          Source: Tax Assessor-Collectors Initial Notification: RTS … Continue reading

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Updated Reports for Impacted County Closure Transactions

Please review and distribute as appropriate. This is a follow-up to the communication sent on June 19, 2020, regarding issues identified with county closure transactions. The COGNOS Funds Remittance Report is being updated tonight to reflect the correct summary remittance … Continue reading

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Selecting Invalid Reason in RTS for Late Renewals due to the Temporary Waiver of Registration Requirements

Please review and distribute as appropriate. On March 16, 2020, Governor Greg Abbott granted a waiver to renew registration due to the state of disaster caused by COVID-19.  The waiver to renew registration without penalty is still in effect.  However, … Continue reading

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Complete: RTS Release 9.7.0 (6/21/2020 @ 5:06 AM)

Good morning, The deployment of the RTS System updates were completed as of 5:06 AM this morning, 6/21/2020. Thank you, TxDMV IT Department of Motor Vehicles         Source: Tax Assessor-Collectors Complete: RTS Release 9.7.0 (6/21/2020 @ 5:06 AM)

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Update on Issues Identified with County Closure Transactions

Please review and distribute as appropriate. This is a follow-up to the communication sent on May 28, 2020, regarding issues identified with county closure transactions. The department has completed the review of all county closure transactions processed prior to the … Continue reading

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RTS Release Notes 9.7.0

Good afternoon, Over the weekend of June 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.7.0 that contains the content summarized below:  Legislative Change Original Titles Corrected – Original title … Continue reading

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Updated Specialty Plate Guide

Please review and distribute as appropriate. The 86th Legislative Session implemented several new specialty license plates.  One of the new specialty license plates, Register to Vote, will be implemented with the Registration and Title System (RTS) Release 9.7 scheduled to … Continue reading

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Reminder: RTS Release 9.7.0 (6/20/2020 @ 6:00 PM)

Good afternoon,   Over the weekend of June 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following applications:   Starting … Continue reading

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County Support for Special Plates

Please review and distribute as appropriate. As you are aware, the Texas Department of Motor Vehicles’ Special Plates Unit can be reached by phone at (512) 374-5010. This line supports county tax assessor-collector’s offices and the general public. In an … Continue reading

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Revisions to Law Enforcement Identification Number Inspection (Form VTR-68-A)

Please review and distribute as appropriate. As a result of House Bill 1755, enacted by the 86th Legislature related to the titling and registering of assembled vehicles, the department revised the Law Enforcement Identification Number Inspection (Form VTR-68-A).  Revisions were … Continue reading

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Initial Notification: RTS Release 9.7.0 (6/20/2020 @ 6:00 PM)

Good afternoon,   Over the weekend of June 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following applications:   Starting … Continue reading

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webDEALER Statewide Adoption – Additional Information

Please review and distribute as appropriate. As you are aware, Senate Bill 604, enacted by the 86th Legislature, amended Transportation Code, Section 520.005 by adding Subsection (e). This new subsection requires each county tax assessor-collector to make webDEALER available to … Continue reading

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Follow-up Regarding Issues Identified with County Closure Transactions

Please review and distribute as appropriate. This is a follow-up to the communication sent on May 15, 2020, regarding issues identified with county closure transactions.  On April 20, 2020, the Registration and Title System (RTS) Release 9.6.1 introduced the County … Continue reading

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Two Revised eLearning Modules

Please review and distribute as appropriate. As you are aware, Senate Bill 604, enacted by the 86th Legislature, added Transportation Code, Section 520.023. The legislation requires the department to implement a training program on the department’s automated registration and titling … Continue reading

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Resolved: RTS available (5/21/2020 @ 4:27 PM)

Good afternoon, The RTS system was available as of 4:27 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor VehiclesIT Department         … Continue reading

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Initial Notification: RTS unavailable (5/21/2020 @ 3:20 PM)

Good afternoon, An issue has been identified with the RTS system.  Support staff are working to identify and resolve the issue. An update will be sent by 4:30 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading

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Initial Notification: RTS unavailable (5/21/2020 @ 12:30 PM)

Good afternoon, An issue has been identified with the RTS system.  Support staff are working to identify and resolve the issue. An update will be sent by 2:30 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading

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Complete: RTS/webDEALER Release 9.6.2 (5/17/2020 @ 12:02 AM)

Good morning, The deployment of the RTS/webDEALER updates were completed as of 12:02 this morning, 5/17/2020. Thank you, TxDMV IT Department of Motor Vehicles         Source: Tax Assessor-Collectors Complete: RTS/webDEALER Release 9.6.2 (5/17/2020 @ 12:02 AM)

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Identified Issues Related to County Closure Transactions

Please review and distribute as appropriate. Programming changes with the Registration and Title System Release 9.6.1 introduced functionality to allow a county tax office to process transactions on behalf of a closed county tax office by selection of the County … Continue reading

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Reminder: RTS/webDEALER Release 9.6.2 (5/16/2020 @ 6:00 PM)

Good morning,   Over the weekend of May 15, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS) and the webDEALER system. During the deployment of the new release you may experience intermittent connectivity issues to … Continue reading

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Initial Notification: RTS Maintenance (5/12/2020 @ 6:30 PM)

Good evening,   ITSD will be performing RTS maintenance from 6:30 PM to 9:30 PM CST tonight. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   Texas Department of Motor Vehicles IT … Continue reading

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Initial Notification: RTS/webDEALER Release 9.6.2 (5/16/2020 @ 6:00 PM)

Good afternoon,   Over the weekend of May 15, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS) and the webDEALER system. During the deployment of the new release you may experience intermittent connectivity issues to … Continue reading

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Resolved: MCCS Unavailable (5/4/2020)

Good afternoon, The MCCS application is now available. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: MCCS Unavailable (5/4/2020)

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Initial Notification: Funds Remittance Report Issue

Good evening,   It has been reported that there are issues with the Fund Remittance Report. IT support staff are working to resolve the issue. An update will be provided as more information becomes available.   We apologize for the inconvenience … Continue reading

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