Category Archives: Tax Assessor-Collectors

Resolved: Cognos Unavailable (01/30/2023 @ 1:15 PM)

Good afternoon, The Cognos Application is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Department         Source: Tax Assessor-Collectors Resolved: Cognos … Continue reading

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Initial Notification: Cognos Unavailable (01/30/2023 @ 7:52 AM)

Good morning, We are aware that Cognos is currently unavailable, and we are working to resolve the issue. We will send another update when Cognos is available.  We apologize for the inconvenience and any impact on you or your customers.   Thank … Continue reading

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Resolved: RTS POS Service Desk Maintenance (01/20/2023 @ 7:20 PM)

Good evening, RTS POS Service Desk maintenance was completed as of 7:10 PM this evening, Friday, January 20, 2023. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: RTS POS Service Desk Maintenance (01/20/2023 … Continue reading

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Initial Notification: RTS POS Service Desk Pending Maintenance (01/20/2023 @ 4:25 PM)

Good afternoon, As a result of a RTS POS Service Desk issue we experienced this morning,IT Support Staff will be engaging in further maintenance activities for RTSPOS Service Desk from 7:00 PM through 9:00 PM this evening, Friday, January 20, 2023. … Continue reading

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Resolved: RTS Login Issues (01/20/2023 @ 10:00 AM)

Good morning, The RTS login issue has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: RTS … Continue reading

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Initial Notification: RTS Login Issues (01/20/2023 @ 9:05 AM)

Good morning, We are aware that some users are experiencing RTS login issues. Support staff are working to resolve the issue. An update will be sent once the issue has been resolved.   Thank you, Texas Department of Motor Vehicles … Continue reading

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January 2023 Motor Vehicle Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The Texas Department of Motor Vehicles welcomes your feedback and encourages … Continue reading

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Resolved: Cognos Reports are now available (01/06/23 08:32 AM)

Good morning, The following Cognos reports are now available: 1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  IRP Transmittal Invoice Report Thank you,   Texas Department of Motor Vehicles IT Services Division       … Continue reading

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Initial Notification: Some Cognos Reports are delayed (01/05/23 09:25 AM)

Good morning, Certain report data did not not meet the cut-off timeline for processing.  For this reason, some Cognos Reporting will be delayed as follows: 1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  IRP Transmittal Invoice … Continue reading

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Resolved: MVDI Authentication Issue (01/02/2023 8:35 AM)

Good morning, The MVDI system authentication / login issues have been resolved. You should now be able to login to MVDI. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor … Continue reading

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Initial Notification: MVDI Authentication Issue (01/02/2023 8:10 AM)

Good morning, TxDMV is aware of reported MVDI system authentication / login issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on … Continue reading

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Resolved: Dealer lookup issue on GDN list (11/23/2022 @ 12:05 PM)

Good afternoon, We are aware of an issue where some dealers are not returning from the Independent (GDN) Motor Vehicle Dealers List.  The Dealer lookup issue is now resolved.  A fix was implemented this morning, 11/23/2022, shortly after 11:00 AM.  Dealer … Continue reading

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Resolved: 72-Hour & 144-Hour Permits Issues (11/17/2022 @ 3:55 PM)

Good afternoon, TxDMV has implemented a fix for 72hr/144hr Temporary Permits in RTS Point of Sale (POS), in addition to Online Temporary Permits.  You should no longer experience any issues when requesting 72hr/144hr Temporary Permits via RTS POS or directly online.   Resolved: … Continue reading

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Update Notification: 72-Hour & 144-Hour Permits Issues (11/16/2022 @ 4:50 PM)

Good afternoon, TxDMV has implemented the fix for 72hr/144hr Temporary Permits in RTS Point ofSale (POS) on 11/15/2022 at 10:00 PM.  The fix for Online Temporary Permits will be  implemented tonight, 11/16/2022, after business hours.   Resolved: •  Temporary Permits at … Continue reading

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Update: 72-Hour & 144-Hour Permits Issues (11/15/2022 @ 2:35 PM)

Good afternoon, TxDMV is aware of issues some users are experiencing processing 72hr/144hr Permits.  Support staff have identified the issue and a fix is targeted for release tonight after hours, Tuesday,11/15/2022.    Business Impacts: •  Temporary Permits at County Office (RTS … Continue reading

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Update Notification: 72-Hour & 144-Hour Permits Issues (11/15/2022 @ 8:30 AM)

Good morning, TxDMV is aware of issues some users are experiencing processing 72hr/144hr Permits.  Support staff has identified the issue and a fix is targeted for release today, Tuesday,11/15/2022.  More information will be provided once scheduling for today’s releasehas been finalized. … Continue reading

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Initial Notification: 72-Hour & 144-Hour Permits Issues (11/14/2022 @ 1:20 PM)

Good afternoon, TxDMV is aware that some RTS users are receiving errors when processing 72hr/144hr Permits.  Support staff has identified the issue and a fix is scheduled to be deployed after business hours.   As a workaround, 72hr/144hr Permits can … Continue reading

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Completed: RTS Release 23.1 (11/13/2022 @ 5:32 AM)

Good morning, The deployment of the Registration and Titling System (RTS) system updates was completed as of 5:32 AM this morning, Sunday, 11/13/2022. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading

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County RTS Release Notes 23.1 (11/10/2022 @ 2:50 PM)

Good afternoon, Over the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 23.1 which contains the content summarized below.  Enhancements:  RTS: •  Inspection Verification added for … Continue reading

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Initial Notification: Workstation Weekend Maintenance (11/11/2022 @ 11:59 PM)

Good afternoon, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Friday, November 11, 2022, starting at 11:59 PM lasting up to 10:00 AM on Sunday, November 13, 2022.  Your office has been identified as having some workstations subject to … Continue reading

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Reminder Notification: RTS Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading

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Initial Notification: RTS Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading

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Resolved: RTS Batch Reports are now available (10/26/2022 12:30 PM)

Good afternoon, RTS Batch processing is complete. All transactions for 10/25/2022 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: RTS Batch Reports are now available … Continue reading

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Initial Notification: RTS Batch Report is delayed (10/26/2022 09:50 AM)

Good morning, The TxDMV RTS Batch for the night of 10/25/2022 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

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Completed: DCS SDC NetScaler Migration (10/16/2022 @ 06:40 AM)

Good morning, The scheduled Texas Department of Information Resources maintenance at the Texas Department of Motor Vehicles (TxDMV) managed Data Centerwas completed as of 06:40 AM this morning, Sunday, October 16, 2022.  Thank you, Texas Department of Motor Vehicles IT Services … Continue reading

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