Category Archives: Tax Assessor-Collectors

Please review the following information and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading →

Good morning, The deployment of the RTS updates was completed as of 5:23 AM this morning, 3/22/2020. Thank you, TxDMV IT Department of Motor Vehicles         Source: Tax Assessor-Collectors Complete: RTS Release 9.6.0 (3/22/2020 @ 5:23 AM)

Good afternoon, Over the weekend of March 20, 2020, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Title System (RTS) with Release 9.6.0 that contains the content summarized below.  Legislative Changes: Capturing Sales Tax Information for Certain Year … Continue reading →

Good morning,   Over the weekend of March 20, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following … Continue reading →

Good afternoon,   Over the weekend of March 20, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following … Continue reading →

Please review and distribute as appropriate. On March 13, 2020, Governor Greg Abbott declared a state of disaster for all counties in Texas due to the threat of COVID-19.  Governor Abbott issued a statement on March 16, 2020, granting a … Continue reading →

Good evening,   The TxDMV website was available as of 8:00 PM this evening, 3/6/2020. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   TxDMV IT Department of Motor Vehicles       Source: Tax … Continue reading →

Good morning,   It has been reported that some users are experiencing difficulties accessing the TxDMV website. IT support staff are working to resolve the issue. An update will be provided as more information becomes available.   We apologize for the inconvenience … Continue reading →

Good morning, The SPV Black Book was available as of 12:42 AM this morning, 2/29/2020.  If you experience new issues with the Blackbook, please contact the TxDMV Customer Service department. We apologize for the inconvenience and any impact on you … Continue reading →

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss: RTB #004-20, “Operation of Off-Highway Vehicles and Golf Carts and the Issuance of License Plates” RTB #005-20, “Titling Procedures and Waiving of Fees for … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 006-20 Title … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 005-20 Titling … Continue reading →

Good afternoon, Black Book is currently unavailable. Support staff have contacted the vendor to resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, TxDMV IT Department of Motor Vehicles   Source: … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 004-20 Operation … Continue reading →

Good morning, The Cognos system was available as of 11:37 AM this morning, 2/27/2020.  If you experience new issues with the Cognos system, please contact the TxDMV Customer Service department. The statewide ticket for this issue is: 236513 We apologize … Continue reading →

Good morning, The Cognos system is currently unavailable.  Support staff are working to identify and resolve the issue.  An update will be sent by 12:00 PM, this afternoon, 2/27/2020. The statewide ticket for this issue is: 236513 We apologize for … Continue reading →

Good afternoon, The Standard Presumptive Value (SPV) calculator in RTS POS and online were available as of 1:30 PM this afternoon, 2/25/2020.  We apologize for the inconvenience and any impact on you or your customers. Thank you, IT Services Division   … Continue reading →

Good morning, The Standard Presumptive Value (SPV) calculator in RTS POS and online is currently unavailable. IT support staff are working to resolve the issue. Thank you, IT Services Division   Texas Department of Motor Vehicles     Source: Tax Assessor-Collectors Initial … Continue reading →

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing three redesigned license plates, Auburn University, Florida State University and Dallas Cowboys. We offer you the opportunity to provide input on these license plates. Please visit … Continue reading →

Good morning,   Cognos Reports are available.     We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department               Source: Tax Assessor-Collectors … Continue reading →

Good morning,   Cognos Reports will be delayed and are expected to be available by 9:00 AM tomorrow morning (2/18/2020). A notification will be sent once the reports are available.    We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Good afternoon, Additional reports were blank for counties on the attached list.  Impacted counties will have to manually run the following reports if they have not already done so. Title Package Report Inventory Action Report Substation Summary Report (The date … Continue reading →

Good afternoon, Registration and Title System (RTS) maintenance conducted the evening of February 13 prevented batch processes from running normally and resulted in RTS being unavailable until today at 11:00 a.m.  As a result, the following reports were blank and … Continue reading →

Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020.  Our research found that the cause of the outage was due to a DCS server issue. We apologize for the inconvenience and any impact on you or your … Continue reading →

Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax Assessor-Collectors Resolved: … Continue reading →