Category Archives: Tax Assessor-Collectors

License Plate Applications Submitted to OpenText for Imaging

Please review and distribute as appropriate. The department’s imaging vendor, OpenText, is now scanning license plate applications and supporting documents. Effective August 2, 2021, you may begin sending all exempt registration, personalized dealer, and qualifying specialty license plate applications ready … Continue reading

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July 30 LMS Transition Reminder

                                                                               Reminder – July 30 –                     Last Day for Registration and Title System (RTS)                                 Training in Articulate Online Please review and distribute as appropriate. Articulate Online will no longer be available after July 30, 2021.  Please plan to complete … Continue reading

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Resolved: RTS – Temporary Permit Issue (7/26/2021 @ 2:05PM)

Good afternoon, The RTS Temporary Permit function is now available. Thank you, Texas Department of Motor Vehicles IT Department        Source: Tax Assessor-Collectors Resolved: RTS – Temporary Permit Issue (7/26/2021 @ 2:05PM)

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Initial Notification: RTS – Temporary Permit Issue (7/26/2021 @ 1:00PM)

Good afternoon, The RTS Temporary Permit function is currently unavailable.  Support staff are working to resolve the issue. An update will be sent as more information becomes available.  We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Resolved: RTS is available (07/21/2021 02:24 PM)

Good afternoon, The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department         Source: Tax Assessor-Collectors Resolved: RTS is available … Continue reading

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Initial Notification: RTS Unavailable (07/21/2021 @ 12:17 PM)

Good afternoon, The RTS system is currently unavailable. Support staff are working to resolve the issue.  We will provide updates as we work on the issue and when the issue is resolved. We apologize for the inconvenience and any impact on … Continue reading

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Informational: Security Alert: Critical Security Patch 07/14/2021 (after-hours rollout)

  Good afternoon, Please be advised that IT will be rolling out a critical security patch tonight which has been provided by Microsoft.  The patch is intended to fix a critical security vulnerability identified by Microsoft that could allow an … Continue reading

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Welcome to TalentLMS!

Please review and distribute as appropriate.                                                                       Welcome to TalentLMS! On Friday, July 9, 2021, county points-of-contact will be emailed the TalentLMS login credentials for their respective learners (county and full-service deputies). The email will include additional information and … Continue reading

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Resolved: Countywide Report, Substation Summary, Title Package and Batch Inventory Action Report (7/6/2021)

Good morning, The POS Client Batch routines which include Countywide, Substation Summary, Title Package and Batch Inventory Action Report has been completed.   As a reminder, if you were previously unable to run these POS Client Batches, please try again. We … Continue reading

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Initial Notification: Countywide Report, Substation Summary, Title Package and Batch Inventory Action Report (7/6/2021)

Good morning, The POS Client Batch routines which include Countywide, Substation Summary, Title Package and Batch Inventory Action Report did not complete last night. These routines are being rerun this morning and should complete by 10 am. A notification will … Continue reading

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Resolved: Cognos Week-to-Date Funds Reports (7/2/2021 @ 11:32 AM)

Good afternoon, The named reports are available as of 11:32 AM this morning, 7/2/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Resolved: … Continue reading

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Initial Notification: Cognos Week-to-Date Funds Reports (7/2/2021 @ 9:16 AM)

  Good morning, The named reports have been delayed due to a failed batch job last night, which was resolved with no issues. This has caused these reports to run and post later than normal. Reports are on track to … Continue reading

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Reminder – New LMS Account Request Moratorium July 5-9

Please review and distribute as appropriate.      Reminder – New LMS Account Request Moratorium July 5-9 This is a friendly reminder that we will not be processing any learning management system (LMS) account requests (additions or deletions) during the week … Continue reading

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Training Modules on TalentLMS for Learners and Reporting Administrators Now Available

Please review and distribute as appropriate.     Training Modules on TalentLMS for Learners and Reporting Administrators Now Available In anticipation of our transition to TalentLMS on July 9, there are two new training modules available in the learning management system (LMS).  … Continue reading

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Resolved: Issue: RTS "Hard Stop" transactions (6/30/2021 1:27 PM)

Good afternoon, The RTS transaction authorization issue where transactions for vehicles with “Hard Stops” could not be processed has been resolved.  “Hard Stop” remarks for vehicle processing can now be entered into the RTS system.  We apologize for the inconvenience … Continue reading

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Resolved: RTS Available (6/29/2021 @ 5:45 PM)

Good afternoon, The RTS system is now available. As a reminder, if you were previously unable to close out, please try to close out again before doing any other work. We apologize for the inconvenience and any impact on you or … Continue reading

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Initial Notification: RTS Unavailable (6/29/2021 @ 5:15 PM)

Good afternoon, The RTS system is currently unavailable. Support staff are working to resolve the issue.  We will provide updates as we work on the issue and when the issue is resolved. If you are unable to close out, please try … Continue reading

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Initial Notification: Issue: RTS "Hard Stop" transactions (6/29/2021 10:15 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of RTS transaction authorization issues where transactions for vehicles with “Hard Stops” cannot be processed.  A “Hard Stop” is a remark about a vehicle in process.  Currently, these remarks … Continue reading

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Resolved: Issue: RTS logins (6/28/2021 2:10PM)

Good afternoon, The RTS login issue where some users are being prompted to log off and, when trying to log back in, are receiving an error message that they are already logged in has now been resolved. RTS login functionality … Continue reading

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Initial Notification: Issue: RTS logins (6/28/2021 12:50 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of RTS login issues where some users are being prompted to log off and, when trying to log back in, are receiving an error message that they are already … Continue reading

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Resolved: RTS available (6/27/2021 1:00 PM)

Good afternoon, The RTS system, including RTS Point of Sale, is now available as of 1:00PM this afternoon, 6/27/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department … Continue reading

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Initial Notification: RTS Unavailable (6/27/2021 @ 11:00AM)

Good morning, The RTS system, including RTS Point Of Sale, is currently unavailable. Support staff are working to resolve the issue.  We will provide updates as we work on the issue and when the issue is resolved. We apologize for the … Continue reading

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Updates to Form VTR-998, Form VTR-999, and the Specialty Plate Guide

Please review and distribute as appropriate. The following specialty license plates are available for purchase: The University of Texas at Rio Grande Valley Big Bend National Park Fossil Houston Audubon PGA Texas is Home Texas Master Naturalist Conservation Monarch Butterfly … Continue reading

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County RTS Release Notes 10.1.0 follow-up addendum

Good afternoon, This past weekend, on June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 10.1.0.  We sent out the first round of RTS Release Notes prior to the update, on … Continue reading

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Resolved: RTS Release 10.1 Issue: Placard Modification (6/22/2021 9:20 AM)

Good morning, The RTS 10.1 Placard modification issue (modification cannot be completed and generates a system error message) has now been resolved. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   Texas … Continue reading

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