Category Archives: Dealers and Manufacturers

RTB 012-20 Title Revocation Affidavit for Incorrect Manufacturer's Certificate of Origin (MCO) Surrendered

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 012-20 Title … Continue reading

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Resolved: eLICENSING: Conga available (09/01/2020 @ 12:00 PM)

Good afternoon, The eLicensing issue have been resolved. At this time, Conga is available. Thank you, IT ServicesTexas Department of Motor Vehicles        Source: Dealers and Manufacturers Resolved: eLICENSING: Conga available (09/01/2020 @ 12:00 PM)

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Initial Notification: eLicensing: Conga unavailable (9/01/2020 @ 9:00AM)

Good morning, An issue has been reported where some users are unable to use Conga. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department … Continue reading

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Complete: eLicensing Release 9.8.0 (8/30/2020 @ 12:00 AM)

  Good morning, The deployment of the eLicensing Release 9.8.0 was completed as of 12:00 AM this morning, 08/30/2020. Thank you, Department of Motor Vehicles TxDMV IT         Source: Dealers and Manufacturers Complete: eLicensing Release 9.8.0 (8/30/2020 @ 12:00 … Continue reading

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Reminder: eLicensing Release 9.8.0 (8/29/2020 @ 10:00 PM)

Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system with Release 9.8.0 on Saturday, August 29, 2020 starting at 10:00 PM until Sunday, August 30, 2020 at 1:00 AM. During the deployment of the 9.8.0 Release … Continue reading

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Initial Notification: eLicensing Release 9.8.0 (8/29/2020 @ 10:00 PM)

Good morning,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system with Release 9.8.0 on Saturday, August 29, 2020 starting at 10:00 PM until Sunday, August 30, 2020 at 1:00 AM. During the deployment of the 9.8.0 Release … Continue reading

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TxDMV publishes rule proposals in the August 21, 2020, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the August 21, 2020, issue of the Texas Register. The proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel. The proposals are posted for public comment until 5:00 p.m. … Continue reading

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TxDMV publishes rule adoptions in the August 21, 2020, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) has adopted rules in the August 21, 2020, issue of the Texas Register. The adopted language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The adoptions are effective August 26, 2020, and include: amendments … Continue reading

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TxDMV Board Meeting – August 6, 2020

The Texas Department of Motor Vehicles (TxDMV) Board has scheduled an Open Meeting via telephone conference call. Board Meeting Thursday, August 6, 2020 – 8 a.m. via Webex or the toll free number below. If you have any technical questions … Continue reading

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TxDMV Finance and Audit Committee Meeting – August 5, 2020

The Texas Department of Motor Vehicles (TxDMV) Board has scheduled an Open Meeting via telephone conference call. Finance and Audit Committee Meeting Wednesday, August 5, 2020 – 2 p.m. via Webex or the toll free number below. If you have … Continue reading

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Reminder: eLicensing Release 9.7.2 (8/1/2020 @ 6 PM)

Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System from 6:00 PM to 8:00 PM Saturday (8/1/2020). During the deployment of the new release you may experience intermittent connectivity issues when trying to access the system.  Note: A … Continue reading

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Initial Notification: eLicensing Release 9.7.2 (8/1/2020 @ 6 PM)

Good afternoon,   Over the weekend of July 31, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System. During the deployment of the new release you may experience intermittent connectivity issues when trying to access the system.    Note: … Continue reading

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Resolved: eLICENSING System Slowness

Good afternoon, The Texas Department of Motor Vehicles, has resolved the eLicensing system slowness. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers … Continue reading

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Initial Notification: eLICENSING System slowness

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce, has reported that the eLicensing system is experiencing system slowness. Due to this, users may be experiencing intermittent issues when processing transactions. Salesforce support staff are working to resolve the issue.  Thank … Continue reading

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Resolved: Network Issue (7/15/2020 @ 10:35AM)

Good morning, The webDEALER login issue has been resolved. If you require additional assistance, please call our Customer Service Department to open a Remedy ticket.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into … Continue reading

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Initial Notification: Network Issue (7/15/20200 @ 9:35 AM)

Good morning,   An issue has been reported where some users are unable to log into webDEALER. Support staff are working to resolve the issue. An update will be sent by 12:00 PM or as more information becomes available.   As … Continue reading

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Resolved: Network Issue (7/14/2020 @ 3:15 PM)

Good afternoon, The webDEALER and RTS login issue has been resolved. If you are having a login problem, please clear your browser cache by following the steps below:  To clear the cache in Internet Chrome, follow these steps:  Click the settings … Continue reading

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Update: Network Issue (7/14/20200 @ 1:20PM)

Good afternoon,   Support staff continue working to resolve the network issue where some users are unable to log into webDEALER and MVInet systems.   As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down … Continue reading

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Initial Notification: Network Issue (7/14/20200 @ 11:00 AM)

Good morning,   An issue has been reported where some users are unable to log into the following systems:   webDEALER MVI   Support staff are working to resolve the issue. An update will be sent by 1:00 PM or … Continue reading

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Complete: DCS SDC NetScaler Migration on 7/12/2020

Good afternoon, The NetScaler Migration was completed as of 11:51 AM this morning, Sunday, July 12, 2020. If you experience new issues after the maintenance window, please contact the TxDMV Customer Service department. Thank you, Texas Department of Motor Vehicles … Continue reading

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Initial Notification: DCS SDC NetScaler Migration on 7/12/2020

Good afternoon, On Sunday, July 12, 2020, Texas Department of Motor Vehicles (TxDMV) resources will be performing system maintenance. If during this maintenance window you experience trouble logging into one of the systems listed below please try logging in again later. The duration of … Continue reading

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Salvage Motor Vehicle Dealer Training – Webinar

Salvage Motor Vehicle Dealers and Industry: Please join us online for our Salvage Motor Vehicle Dealer Training Webinar.  Date: July 22, 2020 Time: 9:00 am – 12:00 pm Webinar platform – GoToWebinar This presentation will be a specific overview of … Continue reading

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TxDMV publishes rule proposals in the June 26, 2020, issue of the Texas Register

  The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the June 26, 2020, issue of the Texas Register. The proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The proposals are posted for public comment until 5:00 … Continue reading

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RTB 011-20 Revised Title Revocation Rule for a First Sale

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 011-20 Revised … Continue reading

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Complete: eLicensing Release 9.7.0 (6/21/2020 @ 12:58 AM)

Good morning, The deployment of the eLicensing System updates were completed as of 12:58 AM this morning, June 21. 2020.  Thank you, Department of Motor Vehicles TxDMV IT       Source: Dealers and Manufacturers Complete: eLicensing Release 9.7.0 (6/21/2020 @ … Continue reading

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