Category Archives: Dealers and Manufacturers

Resolved Clarification: webDEALER System Available (2/14/2020 @ 11:00 AM)

Good morning,  The webDEALER system was available as of 11:00 AM this morning, 2/14/2020.  Our research found that the cause of the outage was due to a DCS server issue. Please remember that if you used an Internet Down tag, you must enter … Continue reading

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Resolved: webDEALER System Available (2/14/2020 @ 11:00 AM)

Good morning,  The webDEALER system was available as of 11:00 AM this morning, 2/14/2020. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing … Continue reading

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Update: webDEALER Unavailable (2/14/2020 @ 10:00 AM)

Good morning, The webDEALER system is currently still unavailable. Support staff continue working to identify and resolve the issue. An update will be sent by 12:00 PM this afternoon, 2/14/2020. As a reminder, if you are unable to print buyer’s … Continue reading

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Initial Notification: webDEALER Unavailable (2/14/2020 @ 5:30AM)

Good morning, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning 2/14/2020. As a reminder, if you are unable to print buyer’s tags, … Continue reading

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Initial Notification: Scheduled Maintenance (2/9/2020 @ 12:01 AM)

Good afternoon, On Sunday, February 9, 2020, the Texas Department of Motor Vehicles (TxDMV) will be performing scheduled maintenance that will require a system outage. The duration of the maintenance is scheduled for up to 12 hours beginning at 12:01 … Continue reading

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CANCELLED-2/5/20 TxDMV Finance & Audit Committee Meeting

NOTICE OF CANCELLATION OF FEBRUARY 5, 2020 FINANCE & AUDIT COMMITTEE MEETING TEXAS DEPARTMENT OF MOTOR VEHICLES The Texas Department of Motor Vehicles (TxDMV) February 5, 2020 Finance and Audit Committee Meeting is cancelled.     Source: Dealers and Manufacturers … Continue reading

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Completed: RTS/webDEALER 9.5.1 (2/1/2019 @ 11:55PM)

Good morning, The deployment of RTS/webDEALER updates were completed as of 11:55 PM last night, 2/1/2019. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading

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Reminder: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Good afternoon, Over the weekend of January 31, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to … Continue reading

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Initial Notification: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Good afternoon, Over the weekend of January 31, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to … Continue reading

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Resolved: TxDMV Website Issues (1/27/2020)

Good afternoon, The intermittent connectivity issues when accessing the TxDMV website have been resolved. Thank you, Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Resolved: TxDMV Website Issues (1/27/2020)

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Initial Notification: TxDMV Website Issues (1/27/2020)

Good afternoon, TxDMV website is currently experiencing intermittent connectivity issues. Support staff are working to identify and resolve the issues. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Dealers and Manufacturers Initial Notification: TxDMV Website Issues (1/27/2020)

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Rescheduled: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Good morning, Per county request, the Texas Department of Motor Vehicles (TxDMV) has rescheduled the RTS/webDEALER 9.5.1 Release for February 1, 2020.  A reminder notification will be sent out next week regarding the maintenance. Thank you, Texas Department of Motor Vehicles IT Services Division … Continue reading

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Initial Notification: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Good afternoon, Over the weekend of January 24, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to … Continue reading

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Rescheduled: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) has rescheduled the RTS/webDEALER 9.5.1 Release for January 25, 2020.  A reminder notification will be sent out next week regarding the maintenance. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: … Continue reading

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Initial Notification: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Good evening, Over the weekend of January 17, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to … Continue reading

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Resolved: TxDMV Network Issues (1/14/2020 @ 9:00PM)

Good evening, TxDMV has resolved the network issues that were causing slowness and connectivity delays.     If you experience new issues, please contact the TxDMV Customer Service Department.   Thank you, Texas Department of Motor Vehicles IT Services Division     … Continue reading

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Update: TxDMV Network Issues (1/14/2020 @ 9:00AM)

Good morning, TxDMV continues to experience network issues that are causing slowness and connectivity delays.  This issue is making it appear that systems are down, however all systems are available.  We are working to resolve these issues and will send updates … Continue reading

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Update: TxDMV Network Issues (1/13/2020 @ 1:22PM)

Good afternoon, TxDMV continues to experience network issues that are causing slowness and connectivity delays.  We are working to resolve these issues and will send updates periodically.   We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Update: TxDMV Network Issues (1/13/2020 @ 12:05PM)

Good morning, TxDMV continues to experience network connectivity issues.  This includes access to TxDMV applications and phones.  Users may be experiencing longer than normal wait times when attempting to contact TxDMV.   We apologize for the inconvenience and any impact … Continue reading

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Update: TxDMV Network Issues (1/13/2020)

Good morning, TxDMV will be performing emergency network maintenance at 11:00 A.M. During the maintenance the following applications will be unavailable: RTS POS webDEALER/eTAG eLicensing MVI-Net IVTRS Temp Permits Please log out of the above applications before 11:00 A.M. Note: A reply … Continue reading

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Initial Notification: TxDMV Network Issues (1/13/2020)

Good morning, TxDMV is currently experiencing network issues that may result in intermittent network connectivity to the following applications: RTS POS webDEALER/eTAG eLicensing MVI-Net IVTRS Temp Permits Note: A reply to all will be sent when the issue has been resolved. Please contact … Continue reading

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Resolved: webDEALER Unavailable (1/13/2020 @ 9:00AM)

Good morning, The webDEALER system was available as of 9:00AM this morning, 1/13/2020. If you experience new issues with the webDEALER system, please contact the TxDMV Customer Service department. The statewide ticket for this issue is: 233059 Please remember that … Continue reading

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Initial Notification: webDEALER Unavailable (1/13/2020 @ 8:30AM)

Good morning, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning 1/13/2020. The statewide ticket for this issue is: 233059 As a reminder, … Continue reading

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County Webinars to discuss RTB 002-20 "Independent Motor Vehicle Dealers Operating as a Salvage Vehicle Dealer"

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors and motor vehicle dealers to discuss RTB #002-20, “Independent Motor Vehicle Dealers Operating as a Salvage Vehicle Dealer.” The webinar schedule is listed below, and space … Continue reading

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RTB 002-20 Independent Motor Vehicle Dealers Operating as a Salvage Vehicle Dealer

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 002-20 Independent … Continue reading

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