Category Archives: Dealers and Manufacturers

Completed: webDEALER Release 10.1 (6/20/2021 @ 5:45 AM)

Good morning, The deployment of the webDEALER system updates were completed as of 5:45 AM this morning, 6/20/2021. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon … Continue reading

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Completed: eLicensing Release 10.1 (6/20/2021 @ 5:45 AM)

Good morning, The deployment of the eLicensing system updates were completed as of 5:45 AM this morning, 6/20/2021. Thank you, Texas Department of Motor VehiclesIT Department Source: Dealers and Manufacturers Completed: eLicensing Release 10.1 (6/20/2021 @ 5:45 AM)

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Informational Alert: Customers Receiving Additional eMails & Texts posing as TxDMV

  Good afternoon, The Texas Department of Motor Vehicles (TxDMV) has become aware that some customers are experiencing instances of information requests (via email and/or text messaging) implying such requests came from TxDMV.  This is known as phishing (the fraudulent … Continue reading

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Reminder: eLicensing Release 10.1 (6/19/2021 @ 6:00PM)

Good afternoon, On the weekend of June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (6/19/2021), lasting up to 10:00 AM Sunday (6/20/2021).  During the deployment window, you may experience intermittent … Continue reading

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Reminder: webDEALER Release 10.1 (6/19/2021 @ 6:00PM)

Good afternoon, On the weekend of June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 6:00 PM Saturday (6/19/2021), lasting up to 10:00 AM Sunday (6/20/2021).  During the deployment window, you may experience intermittent … Continue reading

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Reminder: RTS Release 10.1 (6/19/2021 @ 6:00PM)

Good afternoon, On the weekend of June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading

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Initial Notification: eLicensing Release 10.1 (6/19/2021 @ 6:00PM)

Good afternoon, On the weekend of June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (6/19/2021), lasting up to 10:00 AM Sunday (6/20/2021).  During the deployment window, you may experience intermittent … Continue reading

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Initial Notification: webDEALER Release 10.1 (6/19/2021 @ 6:00PM)

Good afternoon, On the weekend of June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 6:00 PM Saturday (6/19/2021), lasting up to 10:00 AM Sunday (6/20/2021).  During the deployment window, you may experience intermittent … Continue reading

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Initial Notification: RTS Release 10.1 (6/19/2021 @ 6:00PM)

Good afternoon, On the weekend of June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading

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Completed: webDEALER System Maintenance

Good morning, The system maintenance has been successfully completed. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure … Continue reading

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Initial Notification: webDEALER System Maintenance on 6/5/2021 @ 1:00PM)

Good afternoon, On Saturday, June 5, 2021, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance. The duration of the maintenance is scheduled for up to six hours beginning at 1:00 PM lasting up to 7:00 PM. During the … Continue reading

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Resolved: All Systems Available (5/27/2021 @ 10:48AM)

Good morning, The following systems are now available:   RTS POS weDEALER webSUB myPlates IVTRS TLETS We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department         … Continue reading

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Initial Notification: Systems Unavailable (5/27/2021 @ 10:40 AM)

Good morning, The following systems are unavailable.   RTS POS weDEALER webSUB myPlates IVTRS TLETS We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department         Source: … Continue reading

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Resolved: webDEALER Issue: Title Processing Transaction (5/26/2021 @ 1:53 PM)

Good afternoon, The webDEALER title transaction issue has now been resolved.  Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Resolved: webDEALER Issue: Title Processing Transaction (5/26/2021 @ 1:53 PM)

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Update: webDEALER Issue: Title Processing Transaction (5/25/2021 @ 6:21PM)

The Texas Department of Motor Vehicles Support Staff continue to work on the webDEALER issue which some dealers are experiencing when attempting to submit and process a title transaction. At this time, we would like to provide some additional information … Continue reading

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Initial Notification: webDEALER Issue: Title Processing Transaction (5/25/2021 @ 2:44PM)

Good afternoon, The Texas Department of Motor Vehicles has received reports that some dealers are encountering an issue with webDEALER, when attempting to submit and process a title transaction in the system.  Support Staff are working to resolve the issue. … Continue reading

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Resolved: webDEALER System is Available (5/13/2021 @ 12:32 PM)

Good afternoon, The webDEALER system was available as of 12:32 PM, 5/13/2021. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information … Continue reading

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Initial Notification: webDEALER Unavailable (5/13/2021 @ 12:00 PM)

Good afternoon, The webDEALER system is currently experiencing issues when creating new users, searching for exiting users, and adding existing users to locations/dealers. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on … Continue reading

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License Plates with Enhanced Security Features in Production

Please review and distribute as appropriate. Texas license plates are now being produced with a new type of high definition (HD) sheeting to provide increased reflectivity and visibility.  The Texas Department of Motor Vehicles (TxDMV) website will be updated with … Continue reading

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Informational: Brief Service Interruption (4/23/2021 @ 2:07PM)

Good afternoon, The Texas Department of Motor Vehicles had a brief statewide interruption of service at 2:07PM today. This issue has now been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas … Continue reading

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Resolved: webDEALER System is Available (4/20/2021 @ 3:22 PM)

Good afternoon, The webDEALER system was available as of 3:20 PM, 4/20/2021. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information … Continue reading

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Initial Notification: webDEALER Unavailable (4/20/2021 @ 3:10PM)

Good afternoon, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. As a reminder, if you are unable to print buyer’s tags, … Continue reading

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Phishing email warning – webDEALER/eTAG

WARNING The Texas Department of Motor Vehicles (TxDMV) has received reports of potential phishing activity involving the webDEALER/eTAG system(s) using emails that appear to be from TxDMV. Be advised that TxDMV will NOT ask you: To click a link in … Continue reading

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End of Statutory Waivers Due to COVID-19: Processing Vehicle Registration and Title Transactions and Enforcement of Registration

Please review and distribute as appropriate. The Texas Department of Motor Vehicles announced in December of 2020 that the temporary waivers issued by Governor Greg Abbott regarding certain vehicle registration and titling requirements would last through April 14, 2021. The … Continue reading

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Resolved: TxDMV Call Centers Available (4/5/2021 @ 11:23 AM)

Good morning,   All Texas Department of Motor Vehicles call centers are now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   Texas Department of Motor Vehicles IT Department   Source: Dealers and … Continue reading

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