Yearly Archives: 2019

Initial Notification: IRP Transmittal Report Delayed (04/04/2019 @ 10:00 AM CST)

Good morning,   Due to an issue with the IRP batch process last night, the IRP Transmittal Reports will be delayed. An update will be sent by 11:00 AM CST.    If you would like to speak to a TxDMV Customer Service Representative, please call 512-465-3351. … Continue reading

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April 2019 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or … Continue reading

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April 2019 Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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Resolved: Network Issue (03/12/2019 @ 11:10 AM)

Good Morning, An issue with the state network existed between 10:36 a.m. and 10:51 a.m. this morning (03/12/2019) and may have caused some workstations to experience intermittent connectivity to the RTS system.  The issue was resolved at 10:51 am. this … Continue reading

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e-View for Specialty License Plate Designs

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing three license plates: Checkered Flag, Dallas Mavericks and Save the Texas Ocelots. We offer you the opportunity to provide input on these new designs. Please visit … Continue reading

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Proposed 43 TAC Chapter 210

Proposed 43 TAC Chapter 210   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed rule review of the Texas Administrative Code, which affect Chapter 210, Contract Management. … Continue reading

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Proposed 43 TAC Chapter 209

Proposed 43 TAC Chapter 209   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed rule review of the Texas Administrative Code, which affect Chapter 209, Finance. The … Continue reading

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Proposed 43 TAC Chapter 208

Proposed 43 TAC Chapter 208   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed rule review of the Texas Administrative Code, which affect Chapter 208, Employment Practices. … Continue reading

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Proposed TAC, New Chapter 223

Proposed TAC, New Chapter 223   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed new chapter to the Texas Administrative Code, Chapter 223, Compliance and Investigations Division, … Continue reading

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Proposed 43 TAC Chapter 206

Proposed 43 TAC Chapter 206   Amendments, §206.92 and §206.93 Repeals, §206.94 and §206.95 New, §§206.94-206.99   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to … Continue reading

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RTB #001-19 Elimination of Requirement for Proof of Paid Claim

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachments If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB_001-19_Elimination_of_Requirement_for_Proof_of_Paid_Claim.pdf Form_VTR_331_INS_(rev 0219).pdf … Continue reading

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Webinars for Texas.gov Payment Processor Transition

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss the Texas.gov payment processor transition from WorldPay to First Data Payment. The webinars will cover cut off times for payment processing; how to log … Continue reading

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Motor Vehicle Dealer Training Seminar – Abilene

Motor Vehicle Dealers and Industry: We are pleased to announce our Motor Vehicle Dealer Training Seminar on March 14th, 2019, in Abilene, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle dealer … Continue reading

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Salvage Motor Vehicle Dealer Training Seminar – Abilene

Salvage Motor Vehicle Dealers and Industry: We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on March 13th, 2019, in Abilene, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the salvage … Continue reading

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Resolved: Issues Regarding Certified Copies of Texas Titles (CCOs) Following RTS 9.2 Release

Good Morning, Following the release of RTS 9.2, specific errors related to Texas title records were identified, the following of which were resolved by Saturday, February 16, 2019: When an existing Texas Title record is not found in a Title … Continue reading

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Completed: webDEALER/eTAG: Scheduled Maintenance (02/17/2019 @ 04:35 AM Central Time)

Good Morning, The scheduled maintenance was completed as of 04:10 AM Central Time this morning, 02/17/2019.  If you experience new issues, please contact Customer Service.   Please remember that after using an Internet Down tag, you must enter the information … Continue reading

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Initial Notification: webDEALER/eTAG: DIR Scheduled Maintenance (02/16/2019 @ 07:00 PM Central Time)

Good Afternoon,   On Saturday, 02/16/2019, the Department of Information Resources (DIR) will be performing system maintenance that will affect 30 State Agencies, including TxDMV.  The duration of the maintenance is scheduled for up to 11 hours, beginning Saturday (02/16/2019) … Continue reading

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Resolved: RTS issue (02/15/2019 @ 11:00 AM)

Good Morning, The issue with the RTS system has been resolved. If you encounter new issues, please contact a Customer Service representative.   If you would like to speak to a Customer Service representative, please call us at 512-465-3351. Customer … Continue reading

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Initial Notification: RTS issue reported (2/15/2019 @ 10:54 AM)

Good Morning, An issue has been reported with the RTS system that may prevent some users from processing transactions. Support staff are working to identify and resolve the issue.  An update will be sent by 11:30 AM today (2/15/2019) or … Continue reading

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TxDMV Holiday Hours – Presidents' Day 2019

In observance of Presidents’ Day, all Texas Department of Motor Vehicles (TxDMV) offices will be closed on Monday, February 18, and the Oversize/Overweight Permits Office will be closed on Saturday, February 16.  Vehicle title and registration services: Most vehicle title and … Continue reading

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Resolved: RTS issue (02/12/2019 @ 4:08 PM)

Good Afternoon, The issue with the RTS system has been resolved. If you encounter new issues, please contact a Customer Service representative.   If you would like to speak to a Customer Service representative, please call us at 512-465-3351. Customer … Continue reading

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Initial Notification: RTS issue reported (2/12/2019 @ 3:55 PM)

Good Afternoon, An issue has been reported with the RTS system that may prevent some users from processing transactions. Support staff are working to identify and resolve the issue.  An update will be sent by 4:30 PM today (2/12/2019) or … Continue reading

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TxDMV Board Meetings – February 2019

      The Texas Department of Motor Vehicles (TxDMV) Board has scheduled the following meetings for the month of February 2019:  Finance and Audit Committee MeetingWednesday, February 6, 2019 – 2 p.m.  4000 Jackson Avenue, Austin – Lone Star Room … Continue reading

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Resolved: Cognos Reports Access Issue (01/28/2019 @ 09:03 AM Central Time)

Good morning,   The issue with the Cognos System preventing users from running reports has been resolved. If you experience new issues with the Cognos System, please contact Customer Service.  If you would like to speak to a Customer Service … Continue reading

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Initial Notification: Cognos Reports Access Issue (01/28/2019 @ 08:35 AM Central Time)

Good morning,   An issue has been identified with the Cognos System which may cause some users to be unable to access reports. IT Support is working to resolve the issue. A notification will be sent once the reports are … Continue reading

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