Yearly Archives: 2021

Initial Notification: webDEALER Issue (2/4/2021 @ 8:40AM)

  Good morning, The Texas Department of Motor Vehicles have received reports that users are unable to access webDEALER. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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TxDMV Board Meeting – February 4, 2021

Board Meeting Please join us for our Board Meeting, Thursday, February 4, 2021 at 8:00 a.m. via telephone conference call using Webex. Instructions for accessing the meeting via Webex: https://txdmv.webex.com/txdmv/onstage/g.php?MTID=eae019aed5886058823bbbc8f507e5157Phone number for accessing the meeting via phone: United States Toll … Continue reading

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Legislative and Public Affairs Committee Meeting – February 3, 2021

  Legislative and Public Affairs Committee Meeting Please join us for our Legislative and Public Affairs Committee Meeting, Wednesday, February 3, 2021 at 2:00 p.m. via telephone conference call using Webex. Instructions for accessing the meeting via Webex: https://txdmv.webex.com/txdmv/onstage/g.phpMTID=e25c9df27d246bef2fe3f5413a7b6aa30Phone number … Continue reading

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Fading Registration Sticker Paper

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) was recently notified of instances in which the exterior facing blue border surrounding the year of expiration on valid registration stickers have faded to a gray color … Continue reading

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Oversize/Overweight Permit Application Method

The Texas Department of Motor Vehicles continues to improve its permit application procedures to enhance transaction security, customer service, and to take further advantage of the efficiency available through the Texas Permitting and Routing Optimization System (TxPROS). Effective Monday, February 15, … Continue reading

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RTS PAL Overview Webinars

Please review and distribute as appropriate. As you are aware, the department has worked with county tax assessor-collectors to develop a Registration and Title System (RTS) training environment in which to practice and train.  The system, known as RTS Practice … Continue reading

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Resolved: eLICENSING System Slowness 1/21/2021 (1:50 PM)

Good afternoon, The Texas Department of Motor Vehicles, has resolved the eLicensing system slowness. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     Source: Dealers and … Continue reading

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Initial Notification: eLICENSING System slowness 1/21/2021 (4:58 PM)

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce, has reported that the eLicensing system is experiencing system slowness. Due to this, users may be experiencing intermittent issues when processing transactions. Salesforce support staff are working to resolve the issue.  Thank … Continue reading

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Update to Google Chrome

As HTTPS becomes a stronger browser requirement, Google Chrome will implement a change in January that will warn users when trying to access HTTP sites. The Texas Department of Motor Vehicles has mitigated all known traffic that uses HTTP to … Continue reading

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Resolved: eLICENSING Intermittent Connectivity – (1/15/2021 @ 10:47 AM)

Good morning, The Texas Department of Motor Vehicles vendor Salesforce, has resolved the eLicensing intermittent connectivity issue. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     … Continue reading

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Resolved: Texas NIC Credit Card Processing Issue (1/15/2021 @ 10:39AM)

Good morning, The Texas NIC issue that was preventing credit cards from being processed has been resolved.   Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Resolved: Texas NIC Credit Card Processing Issue (1/15/2021 @ 10:39AM)

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Initial Notification: eLICENSING Intermittent Connectivity – (1/15/202 @ 10:04 AM)

Good morning, The Texas Department of Motor Vehicles vendor Salesforce, has reported that the eLicensing system is experiencing intermittent connectivity.  Salesforce support staff are working to resolve the issue.  Thank you, Texas Department of Motor VehiclesIT Department     Source: Dealers and … Continue reading

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Initial Notification: Texas NIC Credit Card Processing Issue

Good morning, Texas NIC is experiencing issues that are preventing credit card payments from being processed. Support staff are working to identify and resolve the issue.  Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Initial Notification: … Continue reading

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TxPROS Payment Transaction Issues

Texas.gov, the state’s official payment platform, is currently experiencing technical issues with processing payments for the Texas Permitting and Routing Optimization System (TxPROS) permit transactions. Escrow and FirstPay (PAC) transactions are unaffected. We are working to resolve the issue as … Continue reading

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Contested Case Rule Subcommittee Meeting

Please join us for our TxDMV Contested Case Rule Subcommittee Meeting, Tuesday, January 19, 2021 at 1:00 p.m. via telephone conference call using Webex. Instructions for accessing the meeting via Webex: https://txdmv.webex.com/txdmv/onstage/g.php?MTID=e67bfc12db65053ac28fe7282c01c1f15 Phone number for accessing the meeting via phone:United … Continue reading

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Resolved Notification: RTS Unavailable (1/13/2021 @ 3:40 PM)

Good afternoon, The RTS system was experiencing intermittent connectivity and was briefly unavailable.  The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor VehiclesIT … Continue reading

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Consumer Protection Advisory Committee Meeting

Consumer Protection Advisory Committee (CPAC) Meeting Friday, January 15, 2021 – 9 a.m. via telephone conference call using Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to … Continue reading

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TxDMV Weather Delay – Austin

Media Advisory (AUSTIN, Texas – January 10, 2021) The Texas Department of Motor Vehicles will delay opening its Austin Headquarters and Austin Regional Service Center until 10 a.m. on Monday, Jan. 11, 2021, due to weather and road conditions.  — … Continue reading

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TxDMV publishes rule adoptions in the December 25, 2020, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) has adopted rules in the December 25, 2020, issue of the Texas Register. The adopted language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The adoptions are effective December 30, 2020 and include:  amendments … Continue reading

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January 2021 NMVTIS Guide Update

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading

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January 2021 Salvage/Nonrepairable Motor Vehicle Manual Update

Please review and distribute as appropriate. The latest update to the Salvage/Nonrepairable Motor Vehicle Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or … Continue reading

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January 2021 Title Manual Revisions

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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January 2021 Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any comments … Continue reading

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