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Monthly Archives: September 2023
Resolved: RTS Log in Issues (09/11/2023 @ 4:25 PM)
Good afternoon, The Texas Department of Motor Vehicles (TxDMV) has resolved the issues with RTS. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: RTS Log in Issues (09/11/2023 @ 4:25 PM)
Update: RTS Log in Issues (09/11/2023 @ 3:10 PM)
Good afternoon, Texas Department of Motor Vehicles (TxDMV) is continuing to troubleshoot the issue. An update will be provided as more information becomes available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Update: RTS Log in Issues (09/11/2023 @ 3:10 PM)
Initial Notification: RTS Log in Issues (09/11/2023 @ 9:15 AM)
Good morning, Texas Department of Motor Vehicles (TxDMV) is aware of issues with the RTS system. Support staff are working to resolve the issue. An update will be sent once the RTS issues are resolved. We apologize for the inconvenience and … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Log in Issues (09/11/2023 @ 9:15 AM)
Resolved: webDEALER Connectivity Issues and Transactions (09/07/2023 12:35 PM)
Good afternoon, The webDEALER intermittent connectivity and transaction issues have been resolved. Please remember that if you used an Internet Down tag, you must enter the information for thattag into webDEALER as soon as the system is accessible. Doing this will … Continue reading
Posted in Dealers and Manufacturers
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Resolved: RTS Intermittent Slowness (09/07/2023 12:32 PM)
Good afternoon, The RTS system intermittent slowness issues have been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: RTS Intermittent Slowness (09/07/2023 12:32 PM)
Initial Notification: RTS Intermittent Slowness (09/07/2023 @ 8:00 AM)
Good morning, The RTS system is experiencing intermittent slowness when processing transactions. Support staff are aware and working to resolve the issue. We will provide updates as they become available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Intermittent Slowness (09/07/2023 @ 8:00 AM)
Resolved: RTS Unavailable (09/06/2023 @ 4:35PM)
Good afternoon, The Registration and Titling System (RTS) is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: RTS Unavailable (09/06/2023 @ 4:35PM)
Resolved: CRD Call Center unavailable (09/06/2023 @ 4:27PM)
Good afternoon, The Consumer Relations Division (CRD) call center is now available to receive calls. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: CRD Call Center unavailable (09/06/2023 @ 4:27PM)
Initial Notification: RTS Unavailable (09/06/2023 @ 3:40PM)
Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue. We will provide an update once the issue is resolved. We apologize for the … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Unavailable (09/06/2023 @ 3:40PM)
Initial Notification: CRD Call Center unavailable (09/06/2023 @ 2:47PM)
Good afternoon, The Consumer Relations Division (CRD) call center is currently unavailable to receive calls. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: CRD Call Center unavailable (09/06/2023 @ 2:47PM)
Inital Notification: IVTRS and webDEALER Connectivity Issues and transactions (09/06/2023 @ 12:40 PM)
Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of an issue with IVTRS and webDEALER. Support Staff are working to resolve the issue. Thank you, Texas Department of Motor Vehicles IT Services Division Source: … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Inital Notification: IVTRS and webDEALER Connectivity Issues and transactions (09/06/2023 @ 12:40 PM)
Initial Notification: webDEALER Used Travel Trailer Plates (09/06/2023 @ 9:37 AM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of an issue where usersare unable to assign plates to Used Travel Trailer records in webDEALER. Support Staff are correcting Used Travel Trailer records on a nightly basis, so thatplates … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: webDEALER Used Travel Trailer Plates (09/06/2023 @ 9:37 AM)
RESOLVED: Fuel Type Error Code (09/05/2023 @ 8:40 AM)
Good morning, The previously reported Fuel Type Error Code error message some users were receiving when engaging in Replacement, Address Change, or Duplicate Receipt transactions has been resolved. We apologize for the inconvenience or any impact on you and your … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on RESOLVED: Fuel Type Error Code (09/05/2023 @ 8:40 AM)
RESOLVED: webDEALER Payment Complete Screen (09/05/2023 @ 8:40 AM)
Good morning, The previously reported issue in webDEALER on the Payments Completed page showing the same payment for each transaction that was part of the payment group has been resolved. We apologize for the inconvenience or any impact on you … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on RESOLVED: webDEALER Payment Complete Screen (09/05/2023 @ 8:40 AM)
TxDMV publishes rule proposals in the September 1, 2023, issue of the Texas Register
The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the September 1, 2023, issue of the Texas Register. A summary of the proposed rules and the proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The proposals are … Continue reading
Posted in Dealers and Manufacturers
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