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Monthly Archives: March 2024
Resolved: webDEALER Performance Issues (03/28/2024 @ 4:59 PM)
Good afternoon, The webDealer performance issue has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you always have … Continue reading
Posted in Dealers and Manufacturers
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Resolved: RTS Performance Issues and Transactions (03/28/2024 @ 4:58 PM)
Good afternoon, The RTS performance issues where some users could not log in has been resolved. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user that did not … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: RTS Performance Issues and Transactions (03/28/2024 @ 4:58 PM)
Initial Notification: RTS Performance Issues (03/28/2024 @ 3:00 PM)
Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue. We will provide an update once the issue is resolved. We apologize for the … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Performance Issues (03/28/2024 @ 3:00 PM)
Initial Notification: webDEALER Performance Issues (03/28/2024 @ 3:00 PM)
Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues. Support staff are aware and working to resolve the issues. We apologize for the inconvenience and any impact on you or your customers. As a … Continue reading
Posted in Dealers and Manufacturers
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Special Eclipse Size and Weight Permit Route Restrictions for April 8, 2024
Due to the Solar Eclipse on Monday, April 8, 2024, that is expected to cause severe traffic delays, no size/weight permitted travel will be allowed on that day from midnight to midnight in the following counties: [Map] Anderson, Atascosa, Bandera, … Continue reading
Posted in Motor Carriers
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Resolved: webDEALER Performance Issues (03/25/2024 @ 5:30 PM)
Good afternoon, The statewide data center connectivity outage has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Resolved: webDEALER Performance Issues (03/25/2024 @ 5:30 PM)
Resolved: RTS Performance Issues (03/25/2024 @ 5:30 PM)
Good afternoon, The statewide data center connectivity outage has been resolved. Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: RTS Performance Issues (03/25/2024 @ 5:30 PM)
Posted in Tax Assessor-Collectors
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Update: RTS Performance Issues (03/25/2024 @ 10:22 AM)
Good morning, The Registration and Titling System (RTS) is operational at this time. The issues experienced this morning were caused by a statewide data center connectivity outage. This impacted several agencies, including TxDMV. RTS is now functioning as normal. However, … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Update: RTS Performance Issues (03/25/2024 @ 10:22 AM)
Update: webDEALER Performance Issues (03/25/2024 10:22 AM)
Good morning, The webDealer system is operational at this time. The issues experienced this morning were caused by a statewide data center connectivity outage. This impacted several agencies, including TxDMV. webDealer is now functioning as normal. However, the statewide vendor … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Update: webDEALER Performance Issues (03/25/2024 10:22 AM)
Final Reminder: FY 2024 TxDMV External Customer Satisfaction Survey
The Texas Department of Motor Vehicles (TxDMV) strives to provide premier customer service. If you have already responded to our survey, thank you. If not, the department would appreciate your feedback through a brief online survey that will take approximately … Continue reading
Posted in Contractors and Vendors
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Initial Notification: webDEALER Performance Issues (03/25/2024 @ 8:52 AM)
Good morning, Some users have reported that the webDEALER system is experiencing intermittent performance issues. Support staff are aware and working to resolve the issues. We apologize for the inconvenience and any impact on you or your customers. As a … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Initial Notification: webDEALER Performance Issues (03/25/2024 @ 8:52 AM)
Initial Notification: RTS Performance Issues (03/25/2024 @ 8:33 AM)
Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue. We will provide an update once the issue is resolved. We apologize for the … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Performance Issues (03/25/2024 @ 8:33 AM)
Completed: webDEALER Planned Maintenance (03/22/2024 @ 6:00 PM)
Good morning, The webDEALER planned maintenance was completed as of 1:00 AM this morning,Saturday, 03/23/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Completed: webDEALER Planned Maintenance (03/22/2024 @ 6:00 PM)
Completed: Scheduled RTS Planned Maintenance (03/22/2024 @ 6:00 PM)
Good morning, The Registration and Titling System (RTS) planned system maintenance was completed as of 1:00 AM this morning, Saturday, March 23, 2024. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Completed: Scheduled RTS Planned Maintenance (03/22/2024 @ 6:00 PM)
Initial Notification: webDealer Scheduled Maintenance (03/22/24 @ 6:00 PM)
Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled maintenance for the webDealer System starting at 6:00 PM this evening, Friday (03/22/2024), lasting up to 10:00 PM this evening. This maintenance window was planned based on … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Initial Notification: webDealer Scheduled Maintenance (03/22/24 @ 6:00 PM)
Initial Notification: RTS Scheduled Maintenance (03/22/2024 @ 6:00 PM)
Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled maintenance for the Registration and Title System (RTS) starting at 6:00 PM this evening, Friday (03/22/2024), lasting up to 10:00 PM this evening. This maintenance window was … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Scheduled Maintenance (03/22/2024 @ 6:00 PM)
RTS Performance Issues (03/18/2024 @ 11:57 AM)
Good morning, TxDMV is aware of reported RTS performance issues where some users were experiencing connection drops from RTS and then could not log back in. The performance issue has since been resolved. How to handle transactions after RTS unlocks … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on RTS Performance Issues (03/18/2024 @ 11:57 AM)
Completed: Scheduled RTS Planned Maintenance (03/17/2024 @ 9:45 AM)
Good morning, The Registration and Titling System (RTS) planned system maintenance was completed as of 9:45 AM this morning, Sunday, March 17, 2024. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Completed: Scheduled RTS Planned Maintenance (03/17/2024 @ 9:45 AM)
Completed: webDEALER Planned Maintenance (03/15/2024 @ 9:09 PM)
Good evening, The webDEALER planned maintenance was completed as of 9:09 PM this evening, Friday, 03/15/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Completed: webDEALER Planned Maintenance (03/15/2024 @ 9:09 PM)
Reminder: RTS Scheduled Maintenance (03/17/2024 @ 5:00 AM)
Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (03/17/2024), lasting up to 10:00 AM Sunday morning. During the deployment window, the RTS System … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Reminder: RTS Scheduled Maintenance (03/17/2024 @ 5:00 AM)
Reminder: webDealer Planned Maintenance (03/15/24 @ 6:00 PM)
Good afternoon, On Friday, March 15, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM, lasting up to 11:59 PM. During the maintenancewindow, you may experience intermittent network connectivity when accessing thewebDealer … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Reminder: webDealer Planned Maintenance (03/15/24 @ 6:00 PM)
Initial Notification: RTS Scheduled Maintenance (03/17/2024 @ 5:00 AM)
Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (03/17/2024), lasting up to 10:00 AM Sunday morning. During the deployment window, the RTS System … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Scheduled Maintenance (03/17/2024 @ 5:00 AM)
Initial Notification: webDealer Planned Maintenance (03/15/24 @ 6:00 PM)
Good afternoon, On Friday, March 15, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM, lasting up to 11:59 PM. During the maintenancewindow, you may experience intermittent network connectivity when accessing thewebDealer … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Initial Notification: webDealer Planned Maintenance (03/15/24 @ 6:00 PM)
Notification: Credit Card transaction processing issues occurring this morning. (03/12/2024)
Good afternoon, Support staff are aware of credit card processing payment issues which started in the 11:30AM timeframe this morning. We are working diligently with our Payment Processing vendors to address and resolve the payment processing issues. Our vendors have … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Notification: Credit Card transaction processing issues occurring this morning. (03/12/2024)
Reminder: FY 2024 TxDMV External Customer Satisfaction Survey
The Texas Department of Motor Vehicles (TxDMV) strives to provide premier customer service. If you have already responded to our survey, thank you. If not, the department would appreciate your feedback through a brief online survey that will take approximately … Continue reading
Posted in Contractors and Vendors
Comments Off on Reminder: FY 2024 TxDMV External Customer Satisfaction Survey