Initial Notification: Scheduled Maintenance (04/08/2018 @ 05:00 AM)

Good afternoon,

On Sunday, April 08, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage. The duration of the maintenance is scheduled for up to five (5) hours beginning at 5:00 AM Central Time (04/08/2018) lasting until 10:00 AM Central Time. 

Systems Partially Impacted: All systems below will be partially unavailable during the scheduled time frames below:

Sunday (04/08/2018) from 05:00 AM Central Time – 10:00 AM Central Time:  

• DPS (Law Enforcement) TLETS
• MVI-Net
• RTS POS
• MyPlates
• Temp Permits

Note: A reply to all will be sent when the maintenance is complete. Please contact the Service Desk if you experience system issues after the end of the maintenance.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov