Reminder Notification: Scheduled Maintenance: webDEALER/eTAG (12/29/2018 @ 10:00 PM Central Time)

Good morning,

On Saturday, December 29, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will impact the webDEALER/eTAG system. The duration of the maintenance is scheduled for up to 8 hours beginning at 10:00 PM Central Time (12/29/2018) and lasting until 7:00 AM Central Time (12/30/18).  The webDEALER/eTAG system will experience a brief outage during the maintenance window. 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the eTAG system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into eTAG as soon as the system is accessible.  This will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

Note: A reply to all will be sent when the maintenance is complete. If you would like to speak to a representative, please call us at 512-465-4010.  The Consumer Relations Division (CRD) is available from 8:00 AM to 5:00 PM Central Time, Monday through Friday.

Thank you,

Texas Department of Motor Vehicles
4000 Jackson Ave
Austin, TX 78731
(512) 465-4010