Initial Notification: webDEALER Watermark on Receipt (08/20/2019 @ 2:44 PM CST)

Good afternoon,

An issue has been reported with the webDEALER system where the watermark is not printing on the duplicate title receipt. 

Support staff are working to resolve the watermark issue. However, the watermark issue does not impact a county’s ability to approve a transaction, or the viability of the application. 

Please continue to process your webDEALER title transactions. 

If you would like to speak with a TxDMV Customer Service Representative, you may contact us at 512-465-4010 option 2 or 877-933-2020 option 2. TxDMV customer service support is available from 8:00 AM to 5:00 PM CST, Monday through Friday.

Thank you,

Texas Department of Motor Vehicles
IT Services Division