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Author Archives: TxDMV
Initial Notification: RTS Connectivity Issues (06/14/2023 @ 12:40 PM)
Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user … Continue reading
Posted in Tax Assessor-Collectors
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Online Verification of TxDMV GDN and Salvage Dealer Licenses Available
Good Afternoon, A current list of active GDN and salvage dealer licensees is available on the TxDMV website here. The information provided in this license lookup is updated daily and should be considered the most current information available. A search … Continue reading
Posted in Salvage Dealers
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Processing Update and Application Status Guide for TxDMV GDN and Salvage Dealer Licenses
TxDMV is currently experiencing increased processing times for all dealer license applications, including renewals. Please direct third parties to the license verification page on the TxDMV’s website here to verify your license status. In addition, please submit your renewal applications … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: eLicensing Release 23.3 (06/17/2023 @ 6:00 PM)
Good morning, On the weekend of June 17, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (06/17/2023), lasting up to 10:00 AM Sunday (06/18/2023). During the deployment window, you may experience intermittent connectivity when accessing the eLicensing system. Note: A … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: webDealer Release 23.3 (06/17/2023 @ 6:00 PM)
Good morning, On the weekend of June 17, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM Saturday (06/17/2023), lasting up to 10:00 AM Sunday (06/18/2023). During the deployment window, you may experience intermittent … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: RTS Release 23.3 (06/17/2023 @ 6:00 PM)
Good morning, On the weekend of June 17, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications. During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading
Posted in Tax Assessor-Collectors
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Online Verification of TxDMV GDN and Salvage Dealer Licenses Available (06/08/2023 @ 11:19 AM)
Good morning, A current list of active GDN and salvage dealer licensees is available on the TxDMV website here. The information provided in this license lookup is updated daily and … Continue reading
Posted in Salvage Dealers
Comments Off on Online Verification of TxDMV GDN and Salvage Dealer Licenses Available (06/08/2023 @ 11:19 AM)
TxDMV Board Meeting – June 8, 2023
TxDMV Board MeetingThursday, June 8, 2023 – 9:00 a.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to the public. Visit … Continue reading
Posted in Dealers and Manufacturers
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TxDMV Projects and Operations Committee Meeting – June 7, 2023
TxDMV Projects and Operations Committee MeetingWednesday, June 7, 2023 – 2:00 p.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to … Continue reading
Posted in Dealers and Manufacturers
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Simplifying services and fighting fraud garner industry recognition
NEWS RELEASE Simplifying services and fighting fraud garner industry recognition TxDMV programs and initiatives focus on customer service and fraud prevention (AUSTIN, Texas – May 30, 2023) The American Association of Motor Vehicle Administrators (AAMVA) recognizes the success of recent … Continue reading
Posted in News and Information
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TxDMV Holiday Hours – Memorial Day 2023
The Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, May 29, 2023, for Memorial Day. We honor those who lost their lives while in military service to our country. Vehicle title and registration services: Most vehicle title and registration … Continue reading
Posted in Motor Carriers
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Update Notification: Inaccurate Countywide Reports (05/22/2023 @ 11:52 AM)
Good morning, The issues relating to countywide reports have now been resolved. Depending on your office ID, there are certain procedures you need to followin order to rerun requests to generate correct reports. Please reference the file attachment on this bulletin which provides information … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: Inaccurate Countywide Reports (05/19/2023 @ 03:25 PM)
Good afternoon, The issues relating to countywide reports have now been resolved. Depending on your office ID, there are certain procedures you need to followin order to rerun requests to generate correct reports. Please reference the file attachment on this bulletin which provides information … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: Inaccurate Countywide Reports (05/19/2023 @ 03:25 PM)
Initial Notification: Inaccurate Countywide Reports for Offices 1 through 153 (05/19/2023 @ 10:20 AM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of inaccuracies withinthe countywide reports for Offices 1 through 153. Currently, these reports are notincorporating yesterday’s date (05/18/2023) within the reports. Support Staff are working to resolve the issue. … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: Inaccurate Countywide Reports for Offices 1 through 153 (05/19/2023 @ 10:20 AM)
Initial Notification: RTS Batch Report is delayed (05/19/2023 @ 07:35 AM)
Good morning, The TxDMV RTS Batch for the night of 5/18/2023 is still processing at this time, includingtransactions and reporting. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: RTS Maintenance Completed (05/19/2023 @ 01:45 AM)
Good morning, The RTS system maintenance is now completed. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: webDealer maintenance completed (05/19/2023 @ 01:30 AM)
Good morning, The webDealer system maintenance is now completed. The webDealer system will be available for user login by 6:00 AM this morning. We apologize for the inconvenience and any impact on you or your customers. Please remember that if … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Resolved: webDealer maintenance completed (05/19/2023 @ 01:30 AM)
Initial Notification: webDealer Unavailable (05/18/2023 @ 11:00 PM)
Good evening, The Texas Department of Motor Vehicles (TxDMV) is currently implementing criticalmaintenance for webDealer. Due to the nature of this maintenance, the webDealer system is currently unavailable. As a reminder, if you are unable to print buyer’s tags, you should … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: RTS POS Unavailable (05/18/2023 @ 11:00 PM)
Good evening, The Texas Department of Motor Vehicles (TxDMV) is currently implementing criticalmaintenance for the RTS Point-of-Sale (POS) System. Due to the nature of this maintenance, the RTS POS System is currently unavailable. Note: A notification update will be published … Continue reading
Posted in Tax Assessor-Collectors
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Update Notification: Resolved: All RTS reports are now available (05/13/2023 09:10 AM)
Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Update Notification: Resolved: All RTS reports are now available (05/13/2023 09:10 AM)
Update Notification: RTS Batch Report is delayed (05/12/2023 02:35 PM)
Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Update Notification: RTS Batch Report is delayed (05/12/2023 02:35 PM)
Resolved: CRD Call Center Available (5/12/2023 @ 09:33 AM)
Good morning, The intermittent phone line connection issues observed on 05/11/2023 with theTxDMV contact center have been resolved. All TxDMV contact centers are operational and available. We apologize for the inconvenience and any impact on you and your customers. Thank you, … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: CRD Call Center Available (5/12/2023 @ 09:33 AM)
Initial Notification: RTS Batch Report is delayed (05/12/2023 07:24 AM)
Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Batch Report is delayed (05/12/2023 07:24 AM)
Update Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 04:48 PM)
Good evening, The Texas Department of Motor Vehicles’ contact center has been experiencing intermittent phone line connection issues. Support staff were able to identify the cause of the connection issues and are working to resolve as quickly as possible. As work … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 11:47 AM)
Good afternoon, The Texas Department of Motor Vehicles’ contact center is experiencing intermittent phone line connection issues. Support staff are working to resolve the issue as quickly as possible and apologize for any inconvenience from dropped calls or extended wait times. … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 11:47 AM)
