Author Archives: TxDMV

Informational: webDealer "file is damaged" error message (04/20/2022 4:05PM)

Posted on April 20, 2022 by TxDMV

Good afternoon, TxDMV IT Support is aware that some users are experiencing a “file is damaged” error message when scanning documents as intended attachments to title transactions in webDealer. Please be aware that this error is not due to a … Continue reading →

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Resolved: RTS Batch Reports are now available (4/20/2022 2:30 PM)

Posted on April 20, 2022 by TxDMV

Good afternoon, RTS Batch processing is complete. All transactions for 4/19/2022 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division   Source: Tax Assessor-Collectors Resolved: RTS Batch Reports are now available … Continue reading →

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Initial Notification: RTS Batch Report is delayed (04/20/2022 9:25AM)

Posted on April 20, 2022 by TxDMV

Good morning, The TxDMV RTS Batch for the night of 4/19/2022 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading →

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April 2022 Motor Vehicle Registration Manual Update

Posted on April 19, 2022 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any … Continue reading →

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April 2022 Motor Vehicle Title Manual Update

Posted on April 19, 2022 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading →

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TxPROS Restriction Maintenance is Complete

Posted on April 11, 2022 by TxDMV

The Texas Permitting and Routing Optimization System (TxPROS) maintenance is complete.  We regret any inconvenience this created and appreciate your patience as we work to provide a system that meets our customers’ needs.    Source: Motor Carriers TxPROS Restriction Maintenance … Continue reading →

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RTB 002-22 Application Requirements for 30-Day Permits

Posted on April 11, 2022 by TxDMV

Please review and distribute as appropriate. Registration and Title Bulletin (RTB) #002-22 provides guidance on the updated policy for 30-Day Permit issuance. To supplement the policy update, TxDMV has developed the new Application for Timed Temporary Permits (Form VTR-66) for … Continue reading →

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TxDMV Board Meeting

Posted on April 11, 2022 by TxDMV

TxDMV Board MeetingThursday, April 14, 2022 – 9:00 a.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:William B. Travis Building1701 N. Congress Avenue, Room 1.111Austin, Texas 78701 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to … Continue reading →

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TxDMV Projects and Operations Committee Meeting

Posted on April 11, 2022 by TxDMV

TxDMV Projects and Operations Committee MeetingWednesday, April 13, 2022 – 2:00 p.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:William B. Travis Building1701 N. Congress Avenue, Room 1.111Austin, Texas 78701 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings … Continue reading →

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TxPROS Restriction Maintenance

Posted on April 11, 2022 by TxDMV

The Texas Permitting and Routing Optimization System (TxPROS) will be offline for maintenance beginning at 6 p.m. today, April 11, 2022. The outage is expected to last no more than 30 minutes.  We regret any inconvenience this creates and appreciate … Continue reading →

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Initial Notification: RTS Planned Maintenance (04/11/2022 @ 11:00 PM)

Posted on April 8, 2022 by TxDMV

Good morning, Effective Monday, April 11, 2022 at 11:00pm: •  Customers purchasing or modifying 72 hour and 144 hour permits in RTS POS     or on the web will be required to provide their USDOT Number. •  The provided USDOT … Continue reading →

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Completed: RTS & webDealer Planned Sunday Mainteance (4/3/2022 @ 9:03 AM)

Posted on April 3, 2022 by TxDMV

Good morning, The RTS and webDealer maintenance work was completed as of 8:55 AM this morning, 4/3/2022. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as … Continue reading →

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Notification: RTS & webDealer Planned Sunday Maintenance (04/01/2022 @ 1:15 PM)

Posted on April 1, 2022 by TxDMV

Good afternoon, TxDMV will be performing maintenance on the RTS and webDealer applications on Sunday morning, April 3, 2022, starting at 5:00AM, lasting up to 10:00AM. You may experience intermittent connectivity using the RTS and webDealer applications during this maintenance window.   As … Continue reading →

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Resolved: webservice Issue: electronic Title Processing (04/01/2022 @ 1:15 PM)

Posted on April 1, 2022 by TxDMV

Good afternoon, Some dealers / Lien Holders reported encountering an issue when processing titles via WebService or Title Data Import, receiving this error message: error.verify.lienholder.  This issue has since been resolved, and was validated via a maintenance fix which was implemented … Continue reading →

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Notification: RTS & webDealer Planned Maintenance (03/31/2022 @ 6:00 PM)

Posted on March 31, 2022 by TxDMV

Good afternoon, TxDMV will be performing maintenance on the RTS and webDealer applications this evening, starting at 10:30 PM, lasting until 11:30 PM.  You may experience intermittent connectivity (up to 10 minutes) while using the RTS and webDealer applications during … Continue reading →

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TxPROS and Internet Browsers

Posted on March 31, 2022 by TxDMV

Beginning June 15, 2022, the Texas Permitting and Routing Optimization System (TxPROS) will no longer be accessible through Microsoft Internet Explorer 11 (IE 11) browsers. TxPROS will remain accessible on Google Chrome and Microsoft Edge.  Please contact the Motor Carrier … Continue reading →

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2022 Temporary Tag Allocations Available in eTAG

Posted on March 30, 2022 by TxDMV

The 2022 maximum tag limits are now available in eTAG, the online system used to issue temporary tags. Each temporary tag type has a separate annual maximum tag limit.  Dealers and converters may view temporary tag usage compared to their … Continue reading →

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Initial Notification: webservice Issue: electronic Title Processing (03/29/2022 @ 1:45 PM)

Posted on March 29, 2022 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles has received reports that some dealers / Lien Holders are encountering an issue when processing titles via WebService or Title Data Import.  Support Staff are working to resolve the issue. You may … Continue reading →

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Complete: DCS SDC NetScaler Migration (3/27/2022 @ 10:15 AM)

Posted on March 27, 2022 by TxDMV

Good morning, The NetScaler Migration was completed as of 10:15 AM this morning, Sunday, March 27, 2022. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Motor Carriers Complete: DCS SDC NetScaler Migration (3/27/2022 @ … Continue reading →

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Reminder: DCS SDC NetScaler Migration on 3/27/2022

Posted on March 25, 2022 by TxDMV

Good morning, On Sunday, March 27, 2022, the Texas Department of Information Resources will be conducting maintenance on the Texas Department of Motor Vehicles (TxDMV) managed Data Center. If during this maintenance window you experience trouble logging into one of the … Continue reading →

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Resolved: webDEALER/MVDI Issues (3/23/2022 1:34 PM)

Posted on March 23, 2022 by TxDMV

Good afternoon, The webDEALER and MVDI systems have been restored to normal functionality. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department       Source: Dealers and Manufacturers … Continue reading →

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Initial Notification: webDEALER /MVDI Issues (03/23/2022 12:55 PM)

Posted on March 23, 2022 by TxDMV

Good afternoon, An issue has been reported with the webDEALER system where users are unable to view reports. In addition, the MVDI system will not allow users to lookup vehicles by VIN or plate number. Support staff are working to … Continue reading →

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Initial Notification: DCS SDC NetScaler Migration on 3/27/2022

Posted on March 22, 2022 by TxDMV

Good afternoon, On Sunday, March 27, 2022, the Texas Department of Information Resources will be conducting maintenance on the Texas Department of Motor Vehicles (TxDMV) managed Data Center. If during this maintenance window you experience trouble logging into one of the … Continue reading →

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Oversize/Overweight Permit Requirements Suspended to respond to Wildfires in Texas

Posted on March 18, 2022 by TxDMV

Oversize/Overweight Permit Requirements Suspended for Wildfire Response Texas Governor Greg Abbott declared a disaster for Texas counties impacted by wildfires. The Governor’s Office has temporarily suspended oversize/overweight permitting requirements for vehicles and loads associated with activities necessary to respond to … Continue reading →

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Informational: Systems slowness issues – Update (03/18/2022 3:40 PM)

Posted on March 18, 2022 by TxDMV

Good afternoon,  Over the past several weeks, TxDMV IT has observed sporadic instances of RTS system slowness and performance issues.  Many of you have taken the time to report your observations and, in so doing, have provided us with valuable … Continue reading →

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