Author Archives: TxDMV

Informational: Brief Service Interruption (4/23/2021 @ 2:07PM)

Posted on April 23, 2021 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles had a brief statewide interruption of service at 2:07PM today. This issue has now been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas … Continue reading →

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Resolved: webDEALER System is Available (4/20/2021 @ 3:22 PM)

Posted on April 20, 2021 by TxDMV

Good afternoon, The webDEALER system was available as of 3:20 PM, 4/20/2021. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information … Continue reading →

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Initial Notification: webDEALER Unavailable (4/20/2021 @ 3:10PM)

Posted on April 20, 2021 by TxDMV

Good afternoon, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. As a reminder, if you are unable to print buyer’s tags, … Continue reading →

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Phishing email warning – webDEALER/eTAG

Posted on April 20, 2021 by TxDMV

WARNING The Texas Department of Motor Vehicles (TxDMV) has received reports of potential phishing activity involving the webDEALER/eTAG system(s) using emails that appear to be from TxDMV. Be advised that TxDMV will NOT ask you: To click a link in … Continue reading →

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Huntsville Lockdown – April 14th

Posted on April 14, 2021 by TxDMV

As of today, April 14, 2021, the TxDMV Huntsville warehouse is still under lock-down status. Over the last few days, TDCJ has provided a small crew of inmates to process orders received from TxDMV-Allocations. Orders for the Counties and Regional … Continue reading →

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webDEALER Programming for End of Waiver Period Due to COVID-19

Posted on April 13, 2021 by TxDMV

Please review and distribute as appropriate. Governor Greg Abbott waived the time in which to apply for a vehicle title and the associated delinquent transfer penalty on March 16, 2020.  As a result, the delinquent transfer penalty does not apply … Continue reading →

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End of Waiver to Extend Acceptance Timeframe of the Law Enforcement Identification Number Inspection (Form VTR-68-A) due to COVID-19

Posted on April 13, 2021 by TxDMV

Please review and distribute as appropriate. Governor Greg Abbott waived the time in which to apply for a vehicle title and the associated delinquent transfer penalty as of March 16, 2020.  As a result, the 30-calendar day timeframe to accept … Continue reading →

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End of Statutory Waivers Due to COVID-19: Processing Vehicle Registration and Title Transactions and Enforcement of Registration

Posted on April 13, 2021 by TxDMV

Please review and distribute as appropriate. The Texas Department of Motor Vehicles announced in December of 2020 that the temporary waivers issued by Governor Greg Abbott regarding certain vehicle registration and titling requirements would last through April 14, 2021. The … Continue reading →

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Enforcement of Registration: Lifting of Waivers Due to COVID-19

Posted on April 13, 2021 by TxDMV

Please review and distribute as appropriate. The Texas Department of Motor Vehicles announced in December of 2020 that the temporary waivers issued by Governor Greg Abbott regarding certain vehicle registration requirements would last through April 14, 2021. The temporary waiver … Continue reading →

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eLINC System is back online

Posted on April 9, 2021 by TxDMV

The eLINC system is back online.  The TxDMV regrets the earlier inconvenience.    Source: Motor Carriers eLINC System is back online

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eLinc System is Offline

Posted on April 9, 2021 by TxDMV

The eLinc system is experiencing technical difficulties and is currently offline.  You may contact Credentialing Services at 1-800-299-1700, option 3 for more information. The TxDMV regrets the inconvenience. We will send out a notification when eLinc is back online.    … Continue reading →

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Correction: RTS – Search by Owner Feature (4/8/2021 @ 10:03AM)

Posted on April 8, 2021 by TxDMV

Good morning, The VIN Look Up feature is currently working. The Search by Owner feature will not be available for the rest of today. This feature should be restored tomorrow. We apologize for the inconvenience and any impact on you … Continue reading →

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Update: RTS – Search by Own the Search by Owner/VIN Look Up (4/8/2021 @ 9:48AM)

Posted on April 8, 2021 by TxDMV

Good morning, The Search by Owner/VIN Look Up feature will not be available for the rest of today. This feature should be restored tomorrow. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas … Continue reading →

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Resolved: RTS System is Available (4/8/2021 @ 9:15AM)

Posted on April 8, 2021 by TxDMV

Good morning, The RTS services have been restored with the exception of the Search By Owner/VIN Look Up feature. Support staff continue to troubleshoot that issue. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading →

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Initial Notification: RTS Unavailable (4/8/2021 @ 8:45AM)

Posted on April 8, 2021 by TxDMV

Good morning, The RTS system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     … Continue reading →

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Huntsville Lockdown April 6, 2021

Posted on April 6, 2021 by TxDMV

As of today, April 6, 2021, the Wynne Unit in Huntsville is under lockdown status. This is a routine lockdown. At this time, TDCJ anticipates being in lockdown status through the week and possibly into next week.   No special plate … Continue reading →

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Resolved: TxDMV Call Centers Available (4/5/2021 @ 11:23 AM)

Posted on April 5, 2021 by TxDMV

Good morning,   All Texas Department of Motor Vehicles call centers are now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   Texas Department of Motor Vehicles IT Department   Source: Dealers and … Continue reading →

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Media Advisory: Vehicle Title & Registration Waiver Ends April 14, 2021

Posted on April 5, 2021 by TxDMV

Media Advisory Vehicle Title & Registration Waiver Ends April 14, 2021Texans have until the end of that day to complete overdue transactions (AUSTIN, Texas – April 5, 2021) The temporary waiver of certain vehicle title and registration requirements, announced by Governor … Continue reading →

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Initial Notification: TxDMV Call Centers unavailable (4/5/2021 @ 10:14 AM)

Posted on April 5, 2021 by TxDMV

Good morning,   All Texas Department of Motor Vehicles call centers are currently unavailable. Telecommunication support staff are currently working to identify and resolve the issue.    We apologize for the inconvenience and any impact on you or your customers.   … Continue reading →

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April 2021 Motor Vehicle Title Manual Update

Posted on April 1, 2021 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading →

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April 2021 Registration Manual Revisions

Posted on April 1, 2021 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any … Continue reading →

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TxDMV Board Meeting – April 1, 2021

Posted on March 30, 2021 by TxDMV

Board Meeting Thursday, April 1, 2021 – 8:00 a.m. via telephone conference call using Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov. Instructions for accessing … Continue reading →

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TxDMV Finance and Audit Committee Meeting – March 31, 2021

Posted on March 30, 2021 by TxDMV

Finance and Audit Committee Meeting Wednesday, March 31, 2021 – 2:00 p.m. via telephone conference call using Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov. … Continue reading →

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Resolved: eLICENSING System Performance Degradation

Posted on March 26, 2021 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce has resolved the performance issues.    We apologize for any inconvenience. Thank you, Texas Department of Motor VehiclesIT Department     Source: Dealers and Manufacturers Resolved: eLICENSING System Performance Degradation

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Initial Notification: eLICENSING System Performance Degradation

Posted on March 26, 2021 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce has reported that eLicensing users may be experiencing issues with some functionality that is not available or running at less than optimal performance. Salesforce support staff are working to resolve the issue.  … Continue reading →

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