Author Archives: TxDMV

Rescheduled: RTS Release 9.9.1

Posted on February 22, 2021 by TxDMV

Good afternoon, The scheduled RTS Release 9.9.1 was not deployed last weekend due to electrical outages caused by the winter storm. The RTS system updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Rescheduled: RTS Release 9.9.1

TxDMV Emergency Notification Update for Friday, 02/19/21

Posted on February 18, 2021 by TxDMV

The Texas Department of Motor Vehicle headquarters operations and offices are closed Friday, February 19, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading →

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Important Update Regarding IRP and Permitting Requirements for Disaster Recovery – February 18, 2021

Posted on February 18, 2021 by TxDMV

The State continues to respond to Texas Governor Greg Abbott’s extreme winter weather disaster declaration for all 254 Texas counties. The Texas Department of Motor Vehicles is now temporarily suspending International Registration Plan (IRP) and 72-hour and 144-hour permitting requirements … Continue reading →

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TxDMV Emergency Notification Update for Thursday, 02/18/21

Posted on February 17, 2021 by TxDMV

The Texas Department of Motor Vehicle headquarters operations and offices are closed Thursday, February 18, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading →

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TxDMV Emergency Notification Update for Wednesday, 02/17/21

Posted on February 17, 2021 by TxDMV

The Texas Department of Motor Vehicle headquarters operations and offices are closed Wednesday, February 17, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading →

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TxDMV Emergency Notification Update for Tuesday, 02/16/21

Posted on February 16, 2021 by TxDMV

The Texas Department of Motor Vehicle headquarters operations and offices are closed Tuesday, February 16, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading →

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Oversize/Overweight Permit Requirements Suspended to respond to Extreme Winter Weather

Posted on February 13, 2021 by TxDMV

Oversize/Overweight Permit Requirements Suspended for Winter Weather Response Texas Governor Greg Abbott declared a disaster for 254 Texas counties in response to extreme winter weather conditions. The Texas Department of Motor Vehicles has responded by temporarily suspending oversize/overweight permitting requirements … Continue reading →

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Initial Notification: RTS Release 9.9.1 (2/20/2021 @ 6:00 PM)

Posted on February 12, 2021 by TxDMV

Good afternoon, Over the weekend of February 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues starting at 6:00 … Continue reading →

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Initial Notification: eLicensing Release 9.9.2 (2/20/2021 @ 10:00 PM)

Posted on February 12, 2021 by TxDMV

Good afternoon, Over the weekend of February 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System.  During the deployment of the new release you may experience intermittent connectivity issues starting at 10:00 PM Saturday (2/20/2021) through 7:00 AM … Continue reading →

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Reminder: Vehicle Title & Registration Waiver Ends April 14, 2021

Posted on February 12, 2021 by TxDMV

NEWS RELEASE Reminder: Vehicle Title & Registration Waiver Ends April 14, 2021Texans have until the end of that day to complete overdue transactions (AUSTIN, Texas – February 12, 2021) If you’re overdue, it’s time to renew! The temporary waiver of … Continue reading →

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Address Correction for OpenText

Posted on February 12, 2021 by TxDMV

Please review and distribute as appropriate. The notification sent on February 8, 2021, providing the new mailing address for the department’s imaging vendor, OpenText, listed the incorrect address. The correct address is: OpenText4210 IH35 Frontage RoadSuite 224 Building 2San Antonio, … Continue reading →

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TxDMV Holiday Hours – Presidents Day 2021

Posted on February 11, 2021 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) will be closed on Presidents Day, Monday, Feb. 15, 2021. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. … Continue reading →

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Open Text Address Change Notification

Posted on February 8, 2021 by TxDMV

Please review and distribute as appropriate. The department’s imaging vendor, OpenText, is moving to a new location. Effective February 12, 2021, all title transaction documents ready for direct mail to OpenText must be sent to: OpenText4222 Interstate 35, Suite 224 … Continue reading →

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Performance Quality Recognition Program Information

Posted on February 8, 2021 by TxDMV

Please review and distribute as appropriate. The Texas Department of Motor Vehicles understands the importance of the services you provide, as well as the impact you have on the overall satisfaction of Texas motorists, and we want you to be … Continue reading →

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Resolved: webDEALER Issue (2/8/2021 @ 8:05 AM)

Posted on February 8, 2021 by TxDMV

Good morning, The webDEALER issue that prevented some users from accessing the system has been resolved.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. … Continue reading →

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Initial Notification: webDEALER Issue (2/8/2021 @8:00 AM)

Posted on February 8, 2021 by TxDMV

  Good morning, The Texas Department of Motor Vehicles have received reports that some users are unable to access webDEALER. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your … Continue reading →

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Resolved: webDEALER Issue (2/4/2021 @ 8:38 AM)

Posted on February 4, 2021 by TxDMV

Good morning, The webDEALER issue that prevented users from accessing the system has been resolved.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing … Continue reading →

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Initial Notification: webDEALER Issue (2/4/2021 @ 8:40AM)

Posted on February 4, 2021 by TxDMV

  Good morning, The Texas Department of Motor Vehicles have received reports that users are unable to access webDEALER. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

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TxDMV Board Meeting – February 4, 2021

Posted on February 2, 2021 by TxDMV

Board Meeting Please join us for our Board Meeting, Thursday, February 4, 2021 at 8:00 a.m. via telephone conference call using Webex. Instructions for accessing the meeting via Webex: https://txdmv.webex.com/txdmv/onstage/g.php?MTID=eae019aed5886058823bbbc8f507e5157Phone number for accessing the meeting via phone: United States Toll … Continue reading →

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Legislative and Public Affairs Committee Meeting – February 3, 2021

Posted on February 2, 2021 by TxDMV

  Legislative and Public Affairs Committee Meeting Please join us for our Legislative and Public Affairs Committee Meeting, Wednesday, February 3, 2021 at 2:00 p.m. via telephone conference call using Webex. Instructions for accessing the meeting via Webex: https://txdmv.webex.com/txdmv/onstage/g.phpMTID=e25c9df27d246bef2fe3f5413a7b6aa30Phone number … Continue reading →

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Fading Registration Sticker Paper

Posted on February 2, 2021 by TxDMV

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) was recently notified of instances in which the exterior facing blue border surrounding the year of expiration on valid registration stickers have faded to a gray color … Continue reading →

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Oversize/Overweight Permit Application Method

Posted on February 1, 2021 by TxDMV

The Texas Department of Motor Vehicles continues to improve its permit application procedures to enhance transaction security, customer service, and to take further advantage of the efficiency available through the Texas Permitting and Routing Optimization System (TxPROS). Effective Monday, February 15, … Continue reading →

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RTS PAL Overview Webinars

Posted on January 28, 2021 by TxDMV

Please review and distribute as appropriate. As you are aware, the department has worked with county tax assessor-collectors to develop a Registration and Title System (RTS) training environment in which to practice and train.  The system, known as RTS Practice … Continue reading →

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Resolved: eLICENSING System Slowness 1/21/2021 (1:50 PM)

Posted on January 22, 2021 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles, has resolved the eLicensing system slowness. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     Source: Dealers and … Continue reading →

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Initial Notification: eLICENSING System slowness 1/21/2021 (4:58 PM)

Posted on January 21, 2021 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce, has reported that the eLicensing system is experiencing system slowness. Due to this, users may be experiencing intermittent issues when processing transactions. Salesforce support staff are working to resolve the issue.  Thank … Continue reading →

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