Author Archives: TxDMV

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the … Continue reading →

Good morning, The Registration and Titling System (RTS) planned system maintenance was completed as of 1:00 AM this morning, Saturday, March 23, 2024. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled maintenance for the Registration and Title System (RTS) starting at 6:00 PM this evening, Friday (03/22/2024), lasting up to 10:00 PM this evening. This maintenance window was … Continue reading →

Good morning, TxDMV is aware of reported RTS performance issues where some users were experiencing connection drops from RTS and then could not log back in. The performance issue has since been resolved. How to handle transactions after RTS unlocks … Continue reading →

Good morning, The Registration and Titling System (RTS) planned system maintenance was completed as of 9:45 AM this morning, Sunday, March 17, 2024. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (03/17/2024), lasting up to 10:00 AM Sunday morning. During the deployment window, the RTS System … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (03/17/2024), lasting up to 10:00 AM Sunday morning. During the deployment window, the RTS System … Continue reading →

Good afternoon, Support staff are aware of credit card processing payment issues which started in the 11:30AM timeframe this morning.  We are working diligently with our Payment Processing vendors to address and resolve the payment processing issues.  Our vendors have … Continue reading →

Good afternoon, The Cognos maintenance has been completed. The following reports are now available:      1. Title in Process with Hard Stops     2. Hot Check Status Report     3. Week/Month to date Fees Report We apologize for the … Continue reading →

Good afternoon, The Monthly version of the Week/Month-To-Date Fees Report will be disabled this evening as we work to resolve the issue. Please do not run the Week/Month-To-Date Fees Report until the intermittent performance issues have been resolved. An update … Continue reading →

Good morning, Cognos is experiencing intermittent performance issues.  Support Staff are aware and working to resolve the issue. Please do not run the following reports until the intermittent performance issues have been resolved. The following reports are currently unavailable:   … Continue reading →

Good afternoon, The Cognos intermittent performance issues have been resolved. Users can now run the Week/Month-To-Date Fees Report. We apologize for the inconvenience and any impact on you and your customers, Thank you,   Texas Department of Motor Vehicles IT Services … Continue reading →

Good morning, Cognos is experiencing intermittent performance issues. Support Staff are aware and ask that you do not run the Week/Month-To-Date Fees Report until the performance issues have been resolved. An update will be provided when the above reports become … Continue reading →