Category Archives: Dealers and Manufacturers

Good morning, The following TxDMV phone numbers are down: Main Phone number 888-368-4689 or 512-465-3000 Public County/Dealer Line 877-933-2020 or 512-465-4010 Motor Carrier Division 800-299-1700 Support staff are working to resolve the issue. An update will be sent when phone … Continue reading →

Good afternoon, The webDEALER emergency maintenance was completed as of 12:09 PM this afternoon, 8/30/2021. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading →

Good morning, The webDEALER system cannot assign plates, including special plates at this time. The emergency maintenance will be performed at noon today, 8/30/2021). Please log out of your system during this time frame. As a reminder, if you are … Continue reading →

Good morning, The webDEALER system cannot assign plates, including special plates at this time. An emergency maintenance will be performed from 10:00 AM until 10:05 this morning (8/30/2021). Please log out of your system during this time frame. As a … Continue reading →

Good morning, The deployment of the eLicensing system updates were completed as of 5:20 AM this morning, 8/29/2021.   Thank you, Texas Department of Motor Vehicles IT Department       Source: Dealers and Manufacturers Completed: eLicensing Release 10.2 (8/29/2021 @ 5:20AM)

Please review and distribute as appropriate. Effective September 1, 2021, Senate Bill 795, enacted by the 87th Legislative Session, amends Transportation Code, Section 721.003(a), to include the Texas Military Department in the list of state agencies that may adopt rules … Continue reading →

Good afternoon, On the weekend of August 28, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (8/28/2021), lasting up to 10:00 AM Sunday (8/29/2021).  During the deployment window, you may experience intermittent … Continue reading →

Good afternoon, On the weekend of August 28, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (8/28/2021), lasting up to 10:00 AM Sunday (8/29/2021).  During the deployment window, you may experience intermittent … Continue reading →

House Bill 3533 was passed during the regular 87th legislative session increasing the required surety bond amount for most dealer general distinguishing number (GDN) holders.  Effective September 1, 2021, the security requirement to issue or renew a GDN requires a … Continue reading →

Board Meeting Thursday, August 5, 2021 – 9:00 a.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:Texas Department of Motor Vehicles4000 Jackson Ave., Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings … Continue reading →

Finance and Audit Committee MeetingThursday, August 4, 2021 – 2:00 p.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:Texas Department of Motor Vehicles4000 Jackson Ave., Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory … Continue reading →

Good afternoon, The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you … Continue reading →

Good afternoon, The webDEALER system is currently unavailable. Support staff are working to resolve the issue.  We will provide updates as we work on the issue and when the issue is resolved. As a reminder, if you are unable to … Continue reading →

  Good afternoon, The Texas Department of Motor Vehicles (TxDMV) has become aware that some webDEALER users have received emails claiming to come from TxDMV. The emails are not from TxDMV. They are sent by cybercriminals attempting to gain access … Continue reading →

Good morning, The following TxDMV phone numbers are now available: Main Phone number 888-368-4689 or 512-465-3000 Public County/Dealer Line 877-933-2020 or 512-465-4010 Motor Carrier Division number 800-299-1700 We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Good morning, The following TxDMV phone numbers are down: Main Phone number 888-368-4689 or 512-465-3000 Public County/Dealer Line 877-933-2020 or 512-465-4010 Support staff are working to resolve the issue. An update will be sent when phone service is restored. We … Continue reading →

Good afternoon, The webDEALER intermittent issues have been resolved. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information for that tag … Continue reading →

Good afternoon, The webDEALER system is currently experiencing intermittent issues.  Support staff are working to resolve the issues.   We will provide updates as we work on the issues and when the issues are resolved. We apologize for the inconvenience and any … Continue reading →

Good evening, Texas Department of Motor Vehicles (TxDMV) Support Staff have resolved the issue where some dealers were unable to lookup a dealer tag in the MVInet system, even though the tag was showing as active in webDEALER reports. Lookup … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) has received reports that some dealers are unable to lookup a dealer tag in the MVInet system, even though the tag is showing as active in webDEALER reports. For dealers who … Continue reading →