Category Archives: Dealers and Manufacturers

Initial Notification: Technical Issues Processing Payments (2/26/2021 @ 12:30PM)

Good afternoon,  We are currently experiencing technical issues with processing payments for all TxDMV applications.  Support staff are working to resolve the issue. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department … Continue reading

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TxDMV publishes rule adoptions in the February 19, 2021, issue of the Texas Register

The Texas Department of Motor Vehicles (TxDMV) has adopted rules in the February 19, 2021, issue of the Texas Register. The adopted language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The adoptions are effective February 28, 2021 and include:  • … Continue reading

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Resolved: eLICENSING System Slowness 2/25/2021 @ 10:12AM)

Good morning, The Texas Department of Motor Vehicles’ vendor Sales Force has resolved the eLicensing system slowness. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     … Continue reading

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Initial Notification: eLICENSING System slowness 2/25/2021 @ 9:34 AM)

Good morning, The Texas Department of Motor Vehicles vendor Salesforce has reported that the eLicensing system is experiencing system slowness. Due to this, users may be experiencing intermittent issues when processing transactions. Salesforce support staff are working to resolve the issue.  Thank … Continue reading

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Initial Notification: RTS Emergency Maintenance (2/26/2021 @ 7:00PM)

Good afternoon, Over the weekend of February 26, 2021, TxDMV will need to perform emergency maintenance on RTS. This will impact webDealer/eTAG, webSALVAGE, webSUB, and eTitle. Users may experience intermittent connectivity issues between 7pm Friday, February 26, 2021 and 8am … Continue reading

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Reminder: eLicensing Release 9.9.2

Good afternoon, The scheduled eLicensing Release 9.9.2 was not deployed last weekend due to electrical outages caused by the winter storm. The eLicensing updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading

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Resolved: webDEALER System is Available (2/24/2021 @ 11:10 AM)

Good morning, The webDEALER system was available as of 11:10 AM this morning, 2/24/2021. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter … Continue reading

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Initial Notification: webDEALER Unavailable (2/24/2021 @ 9:55AM)

Good morning, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. As a reminder, if you are unable to print buyer’s tags, … Continue reading

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Rescheduled: eLicensing Release 9.9.2

Good afternoon, The scheduled eLicensing Release 9.9.2 was not deployed last weekend due to electrical outages caused by the winter storm. The eLicensing updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading

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Initial Notification: eLicensing Release 9.9.2 (2/20/2021 @ 10:00 PM)

Good afternoon, Over the weekend of February 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System.  During the deployment of the new release you may experience intermittent connectivity issues starting at 10:00 PM Saturday (2/20/2021) through 7:00 AM … Continue reading

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Resolved: webDEALER Issue (2/8/2021 @ 8:05 AM)

Good morning, The webDEALER issue that prevented some users from accessing the system has been resolved.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. … Continue reading

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Initial Notification: webDEALER Issue (2/8/2021 @8:00 AM)

  Good morning, The Texas Department of Motor Vehicles have received reports that some users are unable to access webDEALER. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your … Continue reading

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Resolved: webDEALER Issue (2/4/2021 @ 8:38 AM)

Good morning, The webDEALER issue that prevented users from accessing the system has been resolved.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing … Continue reading

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Initial Notification: webDEALER Issue (2/4/2021 @ 8:40AM)

  Good morning, The Texas Department of Motor Vehicles have received reports that users are unable to access webDEALER. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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TxDMV Board Meeting – February 4, 2021

Board Meeting Please join us for our Board Meeting, Thursday, February 4, 2021 at 8:00 a.m. via telephone conference call using Webex. Instructions for accessing the meeting via Webex: https://txdmv.webex.com/txdmv/onstage/g.php?MTID=eae019aed5886058823bbbc8f507e5157Phone number for accessing the meeting via phone: United States Toll … Continue reading

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Legislative and Public Affairs Committee Meeting – February 3, 2021

  Legislative and Public Affairs Committee Meeting Please join us for our Legislative and Public Affairs Committee Meeting, Wednesday, February 3, 2021 at 2:00 p.m. via telephone conference call using Webex. Instructions for accessing the meeting via Webex: https://txdmv.webex.com/txdmv/onstage/g.phpMTID=e25c9df27d246bef2fe3f5413a7b6aa30Phone number … Continue reading

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Resolved: eLICENSING System Slowness 1/21/2021 (1:50 PM)

Good afternoon, The Texas Department of Motor Vehicles, has resolved the eLicensing system slowness. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     Source: Dealers and … Continue reading

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Initial Notification: eLICENSING System slowness 1/21/2021 (4:58 PM)

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce, has reported that the eLicensing system is experiencing system slowness. Due to this, users may be experiencing intermittent issues when processing transactions. Salesforce support staff are working to resolve the issue.  Thank … Continue reading

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Resolved: eLICENSING Intermittent Connectivity – (1/15/2021 @ 10:47 AM)

Good morning, The Texas Department of Motor Vehicles vendor Salesforce, has resolved the eLicensing intermittent connectivity issue. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     … Continue reading

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Initial Notification: eLICENSING Intermittent Connectivity – (1/15/202 @ 10:04 AM)

Good morning, The Texas Department of Motor Vehicles vendor Salesforce, has reported that the eLicensing system is experiencing intermittent connectivity.  Salesforce support staff are working to resolve the issue.  Thank you, Texas Department of Motor VehiclesIT Department     Source: Dealers and … Continue reading

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Contested Case Rule Subcommittee Meeting

Please join us for our TxDMV Contested Case Rule Subcommittee Meeting, Tuesday, January 19, 2021 at 1:00 p.m. via telephone conference call using Webex. Instructions for accessing the meeting via Webex: https://txdmv.webex.com/txdmv/onstage/g.php?MTID=e67bfc12db65053ac28fe7282c01c1f15 Phone number for accessing the meeting via phone:United … Continue reading

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Consumer Protection Advisory Committee Meeting

Consumer Protection Advisory Committee (CPAC) Meeting Friday, January 15, 2021 – 9 a.m. via telephone conference call using Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to … Continue reading

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TxDMV publishes rule adoptions in the December 25, 2020, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) has adopted rules in the December 25, 2020, issue of the Texas Register. The adopted language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The adoptions are effective December 30, 2020 and include:  amendments … Continue reading

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Webinars for RTB #014-20

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors and licensed motor vehicle dealers to discuss RTB #014-20, “Title and Registration Determination for Mopeds.” The webinar schedule is listed below, and space is limited. Please … Continue reading

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RTB #014-20 Title and Registration Determination for Mopeds

Please review and distribute as appropriate. Thank you, Tim Thompson, Deputy DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.     RTB … Continue reading

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