Category Archives: Tax Assessor-Collectors

Good morning, The Registration and Titling System (RTS) planned system maintenance was completed as of 7:50 AM this morning, Sunday, February 18, 2024. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 5:00 AM, Sunday (02/18/2024), lasting up to 9:00 AM Sunday morning. During the deployment window, the RTS System will be unavailable.  Note: … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 5:00 AM, Sunday (02/18/2024), lasting up to 9:00 AM Sunday morning. During the deployment window, the RTS System will be unavailable.  Note: … Continue reading →

Good afternoon, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading →

Good morning, TxDMV IT Support Staff are aware of an issue with Cognos Reporting affecting the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds … Continue reading →

Good afternoon, Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (02/06/2024 @ 2:25 … Continue reading →

Good afternoon, The Cognos System is down. Support Staff are currently working to resolve the issue.  We will publish an update when the issues are resolved. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading →

Please review the following information and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to … Continue reading →

                             Compliance Services Section Enhancements Please review and distribute as appropriate. Dear Tax Assessor-Collector Community, The Compliance Services Section (CSS) of the Texas Department of Motor Vehicles’ … Continue reading →

Good morning, The NMVTIS system was experiencing performance issues that have now been resolved.   We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Department       … Continue reading →

Good morning, The deployment of the Registration and Titling System (RTS) updates were completed as of 5:15 AM this morning, Sunday, 01/21/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading →

Good afternoon, Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 24.1 which contains the content summarized below.  Enhancements:  RTS: •  Prevent Issuance of Duplicate … Continue reading →

Good morning, Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the RTS System starting at 6:00 PM Saturday (01/20/2024), lasting up to 10:00 AM Sunday (01/21/2024).  During the deployment window, you may experience intermittent connectivity issues when accessing the RTS System.  … Continue reading →

Good afternoon, Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the RTS System starting at 6:00 PM Saturday (01/20/2024), lasting up to 10:00 AM Sunday (01/21/2024).  During the deployment window, you may experience intermittent connectivity issues when accessing the RTS System.  … Continue reading →

Good morning, Cognos Reports are now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: Cognos Reports Unavailable … Continue reading →

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware that some users were experiencing login issues with the webDEALER system. Support staff are working to resolve the login issue.   We apologize for the inconvenience and any impact on you or your … Continue reading →

Good afternoon, The Registration and Titling System (RTS) is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: … Continue reading →

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user … Continue reading →

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the … Continue reading →

Good morning, RTS Batch processing is complete. All transactions for 11/29/2023 have processed and RTS Batch Reports, Cognos Reports, and Administrative Reports are available. Thank you,  Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: RTS … Continue reading →

Good morning, The TxDMV RTS Batch for the night of 11/29/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading →

Good evening, The MVINet support phone number issue has been resolved.   The dedicated MVINet support phone number (512) 465-1468 is restoredand operational. We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department of Motor Vehicles … Continue reading →

Good afternoon, The MVINet dedicated support phone number (512-465-1468) is currently unavailable.  Support Staff are aware and are currently troubleshooting the issue. For the moment, please use the following options for MVINet dedicated support: Existing MVINet customers can email VTR-TSB@txdmv.govNew Contact … Continue reading →