Category Archives: Tax Assessor-Collectors

October 2023 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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Resolved: Scheduled RTS System Maintenance Completed (10/15/2023 @ 10:45 AM)

Good morning, The Registration and Titling System (RTS) scheduled system maintenance was completed as of 10:45 AM this morning, Sunday, October 15, 2023. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Initial Notification: RTS Scheduled Maintenance: RTS Unavailable (10/15/2023 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS system starting at 5:00 AM on Sunday morning,(10/15/2023), lasting up to 11:00 AM on Sunday morning (10/15/2023).  Due to the nature of this maintenance work, RTS will … Continue reading

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Informational: Cognos Funds Remittance Report Issue (10/12/23 4:30 PM)

Good afternoon,   The data issues regarding Out-Of-County fees for the Cognos Funds Remittance Report have been identified. Support staff are actively working on a resolution to this issue. We anticipate the reports will be available early next week. An update will … Continue reading

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Resolved: Texas by Texas Small Trailer Online Registration Renewals (10/06/2023 @ 11:20 AM)

Good morning, The issue where Texas by Texas (TxT) online renewals were not charging customers the Mobility/Clean Air fee for small trailers has now been resolved. Finance has completed issuing fund adjustments for the affected customer transactions. Counties can now re-run … Continue reading

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Informational: Texas by Texas Small Trailer Online Registration Renewals (10/03/2023 @ 11:30 AM)

Good morning, The Texas by Texas (TxT) online renewals did not charge customers the Mobility/Clean Air fee for small trailers who renewed between September 22nd through September 28th. Customers that renewed registration for a small trailer online between September 22nd … Continue reading

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RTS Connectivity Issues and transactions (10/02/2023 @ 5:20 PM)

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user … Continue reading

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Initial Notification: RTS Unavailable (10/02/2023 @ 5:00 PM)

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the … Continue reading

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Informational: Texas by Texas Small Trailer Online Registration Renewals (09/29/2023 @ 3:15 PM)

Good afternoon, The Texas by Texas (TxT) online renewals did not charge customers the Mobility/Clean Air fee for small trailers who renewed between September 22nd through September 28th. Customers that renewed registration for a small trailer online between September 22nd … Continue reading

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Resolved: Texas by Texas Small Trailer Online Registration Renewals (09/29/2023 @ 10:30 AM)

Good morning, The Texas by Texas (TxT) Mobility/Clean Air fee for small trailers issue has been resolved. The Cash Drawer 99 Internet Renewal report is now available. We apologize for the inconvenience or any impact on you and your customers. Thank you, … Continue reading

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Update: Texas by Texas Small Trailer Online Registration Renewals (09/28/2023 @ 4:35 PM)

Good afternoon, The Texas by Texas (TxT) online renewals are not charging customers the Mobility/Clean Air fee for small trailers. This will also impact the accuracy of the Cash Drawer 99 Internet Renewal report. For this reason, the Cash Drawer … Continue reading

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Initial Notification: Texas by Texas Small Trailer Online Registration Renewals (09/28/2023 @ 10:15 AM)

Good morning, The Texas by Texas (TxT) online renewals are not charging customers the Mobility/Clean Air fee for small trailers. This will also impact the accuracy of the Cash Drawer 99 Internet Renewal report. For this reason, the Cash Drawer … Continue reading

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Initial Notification: Cognos Funds Remittance Report Issue (09/27/23 10:45 AM)

Good morning,   It has been reported that there are data issues regarding Out-Of-County fees inthe Cognos Funds Remittance Report.  Support staff are working to resolve theissue. An update will be provided as more information becomes available.   We apologize for the inconvenience … Continue reading

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Updates to Form VTR-999 and Special Plate Guide

Please review and distribute as appropriate. The specialty plate guide and form listed below have been updated to change the name of the “Choose Life” specialty license plate to the “Support Adoption” specialty license plate. The following guide and form … Continue reading

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RTS Release Notes 23.4.1 (09/26/2023 @ 4:44 PM)

Good afternoon, On the evening of Thursday, September 21, 2023, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 23.4.1 which contains the content summarized below.  Enhancements:  RTS: • Eligible Food Bank vehicles exempt from registration fee  • Inspection Self … Continue reading

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Completed: RTS Release 23.4.1 (09/21/2023 @ 10:55 PM)

Good evening, The deployment of the Registration and Titling System (RTS) updates were completed as of 10:55 PM this evening, Thursday, 09/21/2023. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading

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Reminder: RTS Release 23.4.1 (09/21/2023 @ 10:00 PM)

Good afternoon, Over the evening of Thursday, September 21, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the RTS System starting at 10:00 PM, lasting up to 11:59 PM.  During the deployment window, you may experience intermittent connectivity issues when accessing the RTS System.  Note: A notification update will … Continue reading

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County RTS Release Notes 23.4.1 (09/15/2023 @ 08:40 AM)

Good morning, Over the evening of Thursday, September 21, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 23.4.1. The following systems and applications will be updated in this release:     … Continue reading

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Initial Notification: RTS Release 23.4.1 (09/13/2023 @ 4:30 PM)

Good afternoon, Over the evening of Thursday, September 21, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the RTS System starting at 10:00 PM, lasting up to 11:59 PM.  During the deployment window, you may experience intermittent connectivity issues when accessing the RTS System.  Note: A notification update will … Continue reading

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Update Notification: webDEALER Used Travel Trailer Plates (09/13/2023 @ 2:30 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of an issue where usersare unable to assign plates to Used Travel Trailer records in webDEALER.   Support Staff are correcting Used Travel Trailer records on a nightly basis, so thatplates … Continue reading

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Resolved: RTS Log in Issues (09/11/2023 @ 4:25 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) has resolved the issues with RTS.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     … Continue reading

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Update: RTS Log in Issues (09/11/2023 @ 3:10 PM)

Good afternoon, Texas Department of Motor Vehicles (TxDMV) is continuing to troubleshoot the issue. An update will be provided as more information becomes available.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas … Continue reading

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Initial Notification: RTS Log in Issues (09/11/2023 @ 9:15 AM)

Good morning, Texas Department of Motor Vehicles (TxDMV) is aware of issues with the RTS system.  Support staff are working to resolve the issue.   An update will be sent once the RTS issues are resolved. We apologize for the inconvenience and … Continue reading

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Resolved: RTS Intermittent Slowness (09/07/2023 12:32 PM)

  Good afternoon, The RTS system intermittent slowness issues have been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division           … Continue reading

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Initial Notification: RTS Intermittent Slowness (09/07/2023 @ 8:00 AM)

    Good morning, The RTS system is experiencing intermittent slowness when processing transactions.  Support staff are aware and working to resolve the issue. We will provide updates as they become available. We apologize for the inconvenience and any impact on you or your customers.   … Continue reading

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