Category Archives: Tax Assessor-Collectors

Resolved: RTS Log in Issues (09/11/2023 @ 4:25 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) has resolved the issues with RTS.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     … Continue reading

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Update: RTS Log in Issues (09/11/2023 @ 3:10 PM)

Good afternoon, Texas Department of Motor Vehicles (TxDMV) is continuing to troubleshoot the issue. An update will be provided as more information becomes available.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas … Continue reading

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Initial Notification: RTS Log in Issues (09/11/2023 @ 9:15 AM)

Good morning, Texas Department of Motor Vehicles (TxDMV) is aware of issues with the RTS system.  Support staff are working to resolve the issue.   An update will be sent once the RTS issues are resolved. We apologize for the inconvenience and … Continue reading

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Resolved: RTS Intermittent Slowness (09/07/2023 12:32 PM)

  Good afternoon, The RTS system intermittent slowness issues have been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division           … Continue reading

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Initial Notification: RTS Intermittent Slowness (09/07/2023 @ 8:00 AM)

    Good morning, The RTS system is experiencing intermittent slowness when processing transactions.  Support staff are aware and working to resolve the issue. We will provide updates as they become available. We apologize for the inconvenience and any impact on you or your customers.   … Continue reading

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Resolved: RTS Unavailable (09/06/2023 @ 4:35PM)

Good afternoon, The Registration and Titling System (RTS) is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: … Continue reading

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Resolved: CRD Call Center unavailable (09/06/2023 @ 4:27PM)

  Good afternoon, The Consumer Relations Division (CRD) call center is now available to receive calls. We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department of Motor VehiclesIT Services Division Source: Tax … Continue reading

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Initial Notification: RTS Unavailable (09/06/2023 @ 3:40PM)

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the … Continue reading

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Initial Notification: CRD Call Center unavailable (09/06/2023 @ 2:47PM)

  Good afternoon, The Consumer Relations Division (CRD) call center is currently unavailable to receive calls. Support staff are working to identify and resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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Inital Notification: IVTRS and webDEALER Connectivity Issues and transactions (09/06/2023 @ 12:40 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of an issue with IVTRS and webDEALER. Support Staff are working to resolve the issue.   Thank you, Texas Department of Motor Vehicles IT Services Division     Source: … Continue reading

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Initial Notification: webDEALER Used Travel Trailer Plates (09/06/2023 @ 9:37 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of an issue where usersare unable to assign plates to Used Travel Trailer records in webDEALER.   Support Staff are correcting Used Travel Trailer records on a nightly basis, so thatplates … Continue reading

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RESOLVED: Fuel Type Error Code (09/05/2023 @ 8:40 AM)

  Good morning,   The previously reported Fuel Type Error Code error message some users were receiving when engaging in  Replacement, Address Change, or Duplicate Receipt transactions has been resolved.  We apologize for the inconvenience or any impact on you and your … Continue reading

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RESOLVED: webDEALER Payment Complete Screen (09/05/2023 @ 8:40 AM)

Good morning, The previously reported issue in webDEALER on the Payments Completed page showing the same payment for each transaction that was part of the payment group has been resolved.  We apologize for the inconvenience or any impact on you … Continue reading

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RTB 007-23 Unclaimed Seized Vehicle Sale Procedures

Please review and distribute as appropriate. The attached Registration and Title Bulletin (RTB) #007-23 provides guidance on title processing pertaining to unclaimed vehicles originally seized by law enforcement. In addition, the new Sales Receipt for Unclaimed Seized Vehicle (Form VTR-71-8) … Continue reading

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Resolved: NMVTIS Inquiry Report Delayed (08/29/2023 @ 8:08 AM)

Good morning, The missing data for the NMVTIS Inquiry Reports is now available. AAVMA has included both reports from 8/24/23 and 8/25/2023 and separated into their individual day’s data.  We apologize for the inconvenience and any impact on you or … Continue reading

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Initial Notification: webDEALER Payment Complete Screen (08/28/2023 @ 5:55 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of a display issue in webDEALER on the Payments Completed page. When transactions are approved only one payment is created as it should; however, the Payments Completed page shows … Continue reading

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Initial Notification: Fuel Type Error Code (08/28/2023 @ 1:40 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware that when some users engage inReplacement, Address Change, or Duplicate Receipt transactions, they are presented with thefollowing error message: Error 201 “A VALID FUEL TYPE MUST BE SELECTED”, which … Continue reading

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Initial Notification: NMVTIS Inquiry Report Delayed (08/28/2023 @ 12:17 PM)

Good afternoon, The NMVTIS Inquiry Report for 08/25/2023 is not available as we have not yet received the required data files from AAMVA. We will provide an update on the NMVTIS report availability as we receive more information. We apologize … Continue reading

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Completed: RTS Release 23.4 (08/27/2023 @ 5:45 AM)

Good morning, The deployment of the Registration and Titling System (RTS) system updates was completed as of 5:45 AM this morning, Sunday, 08/27/2023. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS … Continue reading

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County RTS Release Notes 23.4 (08/26/2023 @ 9:30 AM)

Good morning, Over the weekend of August 26, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 23.4 which contains the content summarized below.  Enhancements:  RTS: •  New DV ISA Commendation Medal … Continue reading

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Reminder: RTS Release 23.4 (08/26/2023 @ 6:00 PM)

Good afternoon, Over the weekend of August 26, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the RTS System starting at 6:00 PM Saturday (08/26/2023), lasting up to 10:00 AM Sunday (08/27/2023).  During the deployment window, you may experience intermittent connectivity issues when accessing the RTS System.  … Continue reading

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Informational: Vehicle Inspection Manual Verification (08/23/2023 @ 5:15 PM)

Good afternoon, The Texas Department of Public Safety (DPS) is experiencing issues that are preventing inspections from being saved to the database.  Due to this situation, Texas Department of Motor Vehicle customers will need to renew their vehicle’s registration at their county office enabling clerks to manually verify the … Continue reading

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Initial Notification: RTS Release 23.4 (08/26/2023 @ 6:00 PM)

Good afternoon, Over the weekend of August 26, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the RTS System starting at 6:00 PM Saturday (08/26/2023), lasting up to 10:00 AM Sunday (08/27/2023).  During the deployment window, you may experience intermittent connectivity issues when accessing the RTS System.  … Continue reading

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Update: RESOLVED: Systems Maintenance (08/11/2023 @ 7:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) plans to perform system maintenance. The maintenance is scheduled to begin this evening, Friday, August 11, starting at 7:00 PM, lasting up to 9:00 PM. Due to the nature of this maintenance, the following systems will be … Continue reading

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Initial Notification: Systems Maintenance (08/11/2023 @ 7:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) plans to perform system maintenance. The maintenance is scheduled to begin this evening, Friday, August 11, starting at 7:00 PM, lasting up to 9:00 PM. Due to the nature of this maintenance, the following systems will be … Continue reading

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