Informational Alert: Customers Receiving Fraudulent emails posing as TxDMV (08/02/2021 10:30AM)

Good morning,

The Texas Department of Motor Vehicles (TxDMV) is aware of suspicious emails that are being sent from illegitimate accounts posing as TxDMV staff.  These are phishing emails and an attempt to obtain sensitive information from you.  The emails will have a TxDMV staff member’s name in the “From” field, but will not have a “txdmv.gov” email address and may ask for sensitive information or mention some urgent matter that requires sensitive information from you. 

Here is an example of an email using this tactic with the illegitimate account posing as a TxDMV user highlighted:

As a reminder, if you receive a suspicious email:

• Never open attachments or click on any links from unknown senders.
• Hover over the link with your mouse to see if the link points to a legitimate address.
• Never enter your sensitive information in an untrusted site or pop-up window.
• Do not reply.

Attached is a reference document to help identify phishing attempts.

To report a suspicious email or to verify if an email is legitimate, please save the email as a file and send the file as an attachment to TxDMV. 

Thank you,

Texas Department of Motor Vehicles
IT Department