Initial Notification: CRD Call Center unavailable (3/19/2025 @ 10:50 AM)

Good morning,

The Consumer Relations Division (CRD) dedicated county phone number (512-465-3351)
is currently not available due to a fiber cut caused by building construction at the TxDMV headquarters. AT&T is aware and working to resolve the issue.

For the moment, please use the following options for CRD dedicated county support:

1-877-933-2020, Option 1 (toll free) OR
512-465-4010, Option 1 (local)

We apologize for the inconvenience and any impact on you or your customers.

Thank you, 

Texas Department of Motor Vehicles
IT Department