Initial Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Good afternoon,

An issue has been reported with the RTS system where users are experiencing slow response times.  Support staff are working to identify and resolve the issue. An update will be sent by 04:30 PM (11/15/2018) or as more additional information becomes available.

The statewide ticket for this issue is: 203268.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Department of Motor Vehicles
TxDMV IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-5870