Initial Notification: RTS Intermittent Performance Issues

Please review and distribute as appropriate.

Good morning,

Some users have reported that the RTS system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues. We will provide updates as they become available.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.